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BEST WESTERN PLUS Hotel at the Convention Center

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490 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Las Vegas, Nevada
Reviewed 3 September 2015

The hotel was very very clean with up to date interior furnishings and bedding. The room was clean and the bed was comfortable. The reason there are only 4 stars is because there are no refrigerators / microwaves in the rooms and the hallways were very hot. I do not understand that. Thankfully the A/C in the rooms worked. Breakfast...

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Helpful?
Thank Hecshell
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Hecschell, Thank you for telling us about your stay so that we can make improvements and offer future guests such as yourself a better experience! We look forward to the opportunity to make your next stay with us more enjoyable and exceeding your expectations. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center

portland, United States
Reviewed 29 August 2015

Hotel was clean. My king bed was comfortable, the room was quiet & a/c worded great! Location is close to shops & restaurants. Front desk staff were friendly. The breakfast room is tiny!! Packed full of people, and VERY hot! I don't recommend it. During my stay there, it was quite hot. The hallways were extremely HOT, and the A/C...

Review collected in partnership with Best Western
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1Thank Richard H
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Richard H, Thank you for sharing your experience and your concerns with us. Our hotel does not have fridges or microwaves; I am glad to hear that despite this, that you still enjoyed our king size bed and the cleanliness in your room. I hope that you will give us another chance in the future after we have renovated...

Sylmar, United States
Reviewed 24 August 2015

Thank you Best Western for your courtesy, cleanliness, comfort and kindness. My wife and I will certainly look forward to other stays at your wonderful hotels in the future. With such wonderful staff, beautiful interior and exterior and excellent breakfast, we can't wait!.

Review collected in partnership with Best Western
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Helpful?
Thank Catarino C
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Catarino, Thank you for taking the time to write us such a wonderful review, it makes our day when we get such glowing comments from our guests. It was so nice having you and your wife with us, you were so kind and friendly that it truly made it a delight having you with us and talking to you....

Waterloo, Belgium
Reviewed 16 August 2015

we had 4 nights here and liked it. The location us good with walking distance to many things including the ble metro line. The pool is a little small. Breakfast good but very busy- could do with a bit more space. Room was nice. We had one of our items (bottle opener) missing but the staff gave us a replacement...

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Helpful?
1Thank Mette L
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Mette L, Thank you for your honest review, we appreciate your comments; they let us know what we’re doing right and how we can improve. Our breakfast is very popular with our guest and it does get busy, please let us know if you do require assistance finding available seating, we can help you with that. We hope we...

Sacramento, California, United States
Reviewed 15 August 2015

I stayed here to attend a meeting at the Hilton. This hotel has a great location. Walking distance to places to eat, the Convention Center and even to Pikes Place on the water. The hotel was clean with a decent breakfast.

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2Thank Margie C
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Margie C, Thank you for taking the time to review us and share your stay with us, we’re very pleased that you liked room #202. I hope that you get a chance to stay with us again next year after our renovations of our guest rooms; I think you’ll be even more pleased with our accommodations. Kind Regards, Anne...

Rohnert Park, California
Reviewed 10 August 2015

Hotel was very clean and staff was very courteous and helpful. Nice touch to the room was a thank you card from the manager with a complimentary bottle of water and bag of cookies. I presume this is for their reward members. Was very nice and I would stay here again anytime. It is a short distance to restaurants and...

Review collected in partnership with Best Western
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Helpful?
1Thank Jim W
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Jim W, We are so pleased to hear that you enjoyed your stay and the small welcome gift we left you in the room. We look forward to seeing you again soon! Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center

upland, United States
Reviewed 4 August 2015

All around great experience both times I have come. The best part is that they have all the accommodations and they are close enough to walk to the Aquarium and downtown areas. I didn't realize the first time I came. But I didn't feel like dealing with parking and the Passport (free bus) stop was like half the walk to...

Review collected in partnership with Best Western
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Helpful?
Thank Ufokiban Molly E
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Molly, My staff and I want to thank you for taking the time to write such a wonderful review, your satisfaction is very important to us. I am so glad to hear that you and your son had such a great time, we can’t wait to see you again soon! Kind Regards, Anne Santos General Manager Best Western Plus...

Reviewed 24 July 2015

We had a wonderful experience! Reasonable rate, clean room, great breakfast and most of all great staff. I highly commend Miriam for a great job assisting us from the very start when we checked in and when we need help regarding the airconditioning and the television. I highly recommend this hotel!

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Helpful?
Thank Lisette S
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Lisette S, I am very pleased to hear what a wonderful experience you had at our hotel, thank you for taking the time to share this with us. We are so proud to have Miriam as part of our team at the hotel, she is an exceptional employee and we appreciate your recognition of her great work. We look...

Reno, United States
Reviewed 24 July 2015

Staff was very friendly, helpful, and caring. Very knowledgeable about area. Hotel is within walking distance of convention center, close to grocery store. Walking distance to boardwalk and beach area. Breakfast was good. Some hot food, cereal, toast , yogurt, boiled eggs, juice, pastries, bagels, toast, fruits, and I'm sure I forgot something. Overall stay was great. Cleanliness was great....

Review collected in partnership with Best Western
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Helpful?
Thank Treasa S
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Treasa, Thank you for your wonderful review! We are so pleased to hear that you had a great stay and we met your expectations! We look forward to seeing you again, please let us know how we can make your next stay with us better. Kind Regards, Anne Santos General Manager Best Western Plus Hotel at the Convention Center

Reviewed 23 July 2015

We have stayed at this hotel before, it works well for access to available area attractions. Close to plenty of restaurants and amenities. On site parking is good. Fresh flowers in the lobbies were a nice touch. The breakfast was well presented, and the staff kept things replenished. The lobby was always clean. The business center was nice to have...

Review collected in partnership with Best Western
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Helpful?
Thank Oliver J
Anne_Santos, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Oliver J, We are so glad that you stayed with us again. Thank you for your wonderful comments, it makes our day when we get positive feedback from our guests! We look forward to seeing you again soon, please let us know if there is anything we can do to make your next stay with us better. Kind Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Halfway between Los Angeles and Orange County Airport, The Best Western Plus Hotel at the Convention Center is renowned for both convenience and its beautiful location. In the heart of the East Village, Long Beach’s art community this Best Western Plus hotel is less than a third of a mile from the beach, as well as walking distance to the Long Beach Convention Center and a few minutes to both the Aquarium of the Pacific and Long Beach’s Carnival Cruise Port. Our location and amenities make our hotel the perfect place to stay for your next visit to Long Beach. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel at the Convention Center

Address: 517 E 1st St, Long Beach, CA 90802-5025
Region: United States > California > Long Beach
Price Range: €134 - €301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel at the Convention Center 2.5*
Number of rooms: 66
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Also Known As:
Best Western Plus Hotel At The Long Beach
Best Western Long Beach
Long Beach Best Western
Hotel Style:
#9 Romantic Hotel in Long Beach
#10 Family Hotel in Long Beach
#12 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel at the Convention Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel at the Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want to avoid rooms that overlook the alley, as they can be noisy on trash pick up days.”
 of 5 bubbles wadebytheseashore, 16 Dec 2016 | Read review
“Don't get a room on the east side of the building.”
 of 5 bubbles bremic2016, 9 Dec 2016 | Read review
“on the 3rd floor...the high numbered rooms face interior parking court....others face out”
 of 5 bubbles anniecat1242, 7 Dec 2016 | Read review
“Make sure to utilize Passport free bus, pop on pop off to many Long Beach attractions.”
 of 5 bubbles Madisoniann, 9 Nov 2016 | Read review
“Rooms on the back balcony side near the alleyway are quieter although they don't initially appear to be”
 of 5 bubbles TravelingTeacherPHD, 18 Oct 2016 | Read review
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