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BEST WESTERN PLUS Hotel at the Convention Center

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BEST WESTERN PLUS Hotel at the Convention Center
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491 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Ventura County Coast, California
Reviewed 3 days ago NEW

This is a Best Western so you know what you are going to get. But the staff are very friendly. Like ridiculously friendly. This goes a long way to balancing out any quirks (e.g. there was some serious construction going on when we were there and while there was no noise at night, there was a ton of dust everywhere...

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Helpful?
Thank 3CATFAM
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear 3CatFam, Thank you for the kind compliments about my staff. We are joyous to let you know we finished those repairs to our parking lot so no more dust and noise! We look forward to a future visit from you. We can try and set you up with a more quieter room location next time. Best Regards, Shawn Jones...

San Antonio, Texas
Reviewed 5 days ago NEW

By the level of service I received from the BW staff, you'd think I was staying in a 5 star hotel. EVERYONE was very pleasant and willing to offer guidance on local food and entertainment choices as well as what BW services were offered. I was a very pleasant 3 day stay. The room was great. I love the fact...

Review collected in partnership with Best Western
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Helpful?
Thank VisitingCasinoJohn
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear John, Thank you for taking the time to write us, we greatly appreciate the detailed and outstanding review. We're also delighted to know you had a superb experience here in Long Beach. We truly hope to see you again for either business or pleasure. Thank you again for taking your time to write about your experience. Warmest Regards, Shawn...

Chilliwack, British Columbia, Canada
Reviewed 1 week ago

We chose this hotel for its proximity to the convention Centre. A good choice. A comfortable 10 minute walk to the Center. Lots of good restaurants in this area. The staff are great, rooms are clean. Good breakfast included, small eating area. Overall, we were very pleased.

Review collected in partnership with Best Western
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Helpful?
Thank Bill B
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Bill B, We're a good choice indeed. It's no wonder why we are in the top 10 hotels in Long Beach. It was our pleasure to have you as our guests. Thank you so much for the support and compliments, please visit again soon. Always, Shawn Jones General manager

Long Beach, United States
Reviewed 1 week ago

Great place for a couple to shut in and shut out. No Kids, No Dogs & Cats, No Phones, No Internet (if needed it's there) No Interruptions, We could sit and talk and plan a future with a new President and New Grand-kids on the way. Quiet Place to think and listen to each other. To Plan a Great Future...

Review collected in partnership with Best Western
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Helpful?
Thank ronaldbY410IG
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Ron, Thank you for the additional support and staying with us. Were happy to know you had a peaceful stay and look forward to see you again if you ever need our services. Congratulations for the new grand-kids on the way, best wishes! Warmest Regards, Shawn Jones General Manager

Waddell, United States
Reviewed 2 weeks ago

Was very pleased with the cleanliness of the room and hotel. Was surprised the cost was so low compared to others I've stayed that weren't as clean and accommodating. The breakfast was fantastic for a Continental breakfast. Will definitely stay here again for future travel in Long Beach.

Review collected in partnership with Best Western
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Helpful?
Thank janicebD6229MD
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Janiced6229MD, We're ecstatic to know your stay was great and that we'll be a destination for you in the future. We will definitely be looking forward to another visit from you and hope to beat your expectations once again. Thank you for taking the time to share your experience Janice, it was our pleasure. Warmest Regards and Happy New...

Rancho Palos Verdes, California
Reviewed 5 weeks ago

We've stayed at this hotel on several occasions, when visiting Long Beach and are always struck by the friendliness of the staff and their attention to detail. Ellie, Jo and the manager, Shawn, are amazing. The rooms are spotless and comfortable. The complimentary breakfast goes above and beyond a lot of other hotels that include breakfast. Looking forward to being...

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Helpful?
Thank wadebytheseashore
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear WadebytheSeaShore, We appreciate your continued patron-ship at our property. It always a pleasure having you with us. Thank you for the compliments on my staff, they work diligently to ensure a comfortable and memorable guest experience. We are saddened that Jo is no longer working for us, we surely miss her and her expertise she provided. Don't be a...

Fresno, California
Reviewed 16 December 2016

My colleagues are well-traveled and have stayed in a variety of hotels ranging from 2 star to some very luxe hotels and the Best Western at the Convention Center is by far one of the best Best Westerns we have ever stayed at. Between the welcoming staff, the newly renovated facilities, the endless breakfast selections, the fantastic location, and the...

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Helpful?
Thank mattduncan90210
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Mattduncan90210, Thank you for your strong support and making us your preferred property. It's always great to hear feedback from guests who have extensive travel experience and have stayed at many properties just to have them tell us we were one of the best experiences yet. Please visit us again soon. We will be looking forward to it. Sincerely,...

Louisville, Kentucky
Reviewed 11 December 2016

My parents were in town visiting and little did I know there would be a bike race in town whose track ran right in front of this hotel. There was no way to access the parking lot or entrance to the hotel by car during the race , meaning you had to walk on foot at least 2 blocks. This...

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Helpful?
Thank KNGA03
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear KNGA03, We apologize that your experience in Downtown Long Beach several months back on May 7th wasn't satisfactory. The city was hosting a bicycle race that blocked off a two city block radius that negatively affected many businesses and apartment buildings. We attempted working with the city to ensure that our guests can gain access to our parking structure...

Columbus, Ohio
Reviewed 9 December 2016

Breakfast eggs were not real (can you say powdered eggs?), and had no flavor. Bacon was thinly sliced and not crisp. Breakfast room microwave barely worked (a quick 10 second burst, *if* you could get it to work, and that was it). *Indoor* pool (in southern California? Really?) is 3-feet deep and barely big enough to fit two people. Small...

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Helpful?
1Thank bremic2016
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear bremic2016, We appreciate your time to write us a review about your experience and comments on our Cleanliness and service. I would like to address your points made in your review especially since we may be part of the Best Western brand, our property however is independently owned and operated on our own budget. We have added higher quality...

Bakersfield, California
Reviewed 8 December 2016

This is one of the best, Best Westerns that my friends and I have stayed at. The rooms were impeccably clean and smelled great. The staff was very kind and helpful and they directed me to great restaurants that were walking distance from the property (try Super Mex for a local Mexican restaurant). No complaints from me and my buddies,...

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Helpful?
Thank bwilliamscsubake2016
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear bwilliamscsubake2016, We're grateful for the stupendous feedback and support. We'll have more recommendations for you and your friends next summer's visit, we look forward to it. Thank you again for your time to write us a review. Sincerely, Shawn Jones General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Halfway between Los Angeles and Orange County Airport, The Best Western Plus Hotel at the Convention Center is renowned for both convenience and its beautiful location. In the heart of the East Village, Long Beach’s art community this Best Western Plus hotel is less than a third of a mile from the beach, as well as walking distance to the Long Beach Convention Center and a few minutes to both the Aquarium of the Pacific and Long Beach’s Carnival Cruise Port. Our location and amenities make our hotel the perfect place to stay for your next visit to Long Beach. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel at the Convention Center

Address: 517 E 1st St, Long Beach, CA 90802-5025
Region: United States > California > Long Beach
Price Range: €133 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel at the Convention Center 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Hotel At The Long Beach
Best Western Long Beach
Long Beach Best Western
Hotel Style:
#9 Romantic Hotel in Long Beach
#10 Family Hotel in Long Beach
#12 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel at the Convention Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel at the Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want to avoid rooms that overlook the alley, as they can be noisy on trash pick up days.”
 of 5 bubbles wadebytheseashore, 16 Dec 2016 | Read review
“Don't get a room on the east side of the building.”
 of 5 bubbles bremic2016, 9 Dec 2016 | Read review
“on the 3rd floor...the high numbered rooms face interior parking court....others face out”
 of 5 bubbles anniecat1242, 7 Dec 2016 | Read review
“Make sure to utilize Passport free bus, pop on pop off to many Long Beach attractions.”
 of 5 bubbles Madisoniann, 9 Nov 2016 | Read review
“Rooms on the back balcony side near the alleyway are quieter although they don't initially appear to be”
 of 5 bubbles TravelingTeacherPHD, 18 Oct 2016 | Read review
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