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Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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1,591 Reviews from our TripAdvisor Community

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Showing 1,529: English reviews
Los Angeles, California
Reviewed 29 March 2016

I love this hotel for the scenery, the staff and quality of service. Great way to get away from California but still be in California. Truly, a Honeycomb hideout. I can't wait to return to this hotel again soon.

Review collected in partnership with DoubleTree by Hilton
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2Thank Sigma01
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Come back now! We loved your review and hope to see you again soon. Thanks for taking the time to share it.

Reno, United States
Reviewed 29 March 2016

This hotel was a nice surprise for our recent family vacation. The property was clean and recently remodeled. The food options were very tasty, the staff was extremely friendly and helpful and the view....amazing! A nice and pleasant surprise in the hectic and bustling L.A. area!

Review collected in partnership with DoubleTree by Hilton
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Thank Rebecca V
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback and we are glad we pleasantly surprised you. We are often called a hidden gem so glad you discovered us!

Snohomish, Washington
Reviewed 28 March 2016

Nice place to stay that feels a bit different. It doesn't feel like your standard "chain" hotel. It has a great view and nice bar to enjoy a cocktail after a long day. Everything about it was very nice and comfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank Jenn2b
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Glad you got to relax and feel like you were on vacation a bit while on business. We love to spoil our business travelers. Come back soon.

Long Beach, California
Reviewed 27 March 2016 via mobile

My husband and I just needed a quick getaway from our hectic lives so we decided to stay overnight at the Hotel Maya. I'm from Long Beach so I was familiar with the location of the hotel and have been there a few times. As a Hilton Honors member, I was given a choice of rooms to check in the...

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Thank MarciSoCal
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and we are glad Cesar took care of you. He does a great job. Come back and join us for another great getaway soon.

west hills, United States
Reviewed 27 March 2016

Great people, great location, great views, but still awkward in ways. My room only got cleaned two out of my five day stay. Not five star yet, but close. Still, if you like watching pelicans dive bombing their breakfasts from your own private balcony, then this is the best spot in Long Beach.

Review collected in partnership with DoubleTree by Hilton
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Thank Lyle M
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. the only way we would not clean your room is if your do not disturb was on your door during our cleaning hours. If this is not the case, please email me at Kristi.allen@Hilton.com. Thanks for staying with us.

Reviewed 27 March 2016

I went on a Carnival cruise and I stayed here the night before. It is a beautiful place with excellent service. They also offer great rates and incentives for cruising. I recommend booking directly through them if you are cruising. Just the parking savings is worth it but the rates were better as well. Overall a great place that I...

Review collected in partnership with DoubleTree by Hilton
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2Thank Cameron T
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Great, come back soon. Thanks for choosing us and for taking the time to comment.

Dayton, Ohio
Reviewed 27 March 2016 via mobile

I spent a few days here attending a conference. Overall, the Mayan motif was consistent throughout the property. The location was lovely-- on the water but not close to other parts of town except the Queen Mary, which was about a half mile away. You can walk there using a sidewalk along the water. The hotel is comprised of multiple...

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Thank marybogan
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

There are maps at check in, on your key packet and on the desk in all rooms. The restaurant and fitness center are in the main building by the front desk with tons of signage and the pool is waterfront. We will walk the whole property again in an effort to identify better signage as I have never heard anyone...

Salinas, United States
Reviewed 27 March 2016

Loved the hotels decor and views; it makes you feel like you are away at a beach somewhere. Staff was really nice. Rooms were spacious; loved that rooms had wood floors rather than carpet. Loved the view from my room and that you can slide the doors back so far inviting the outdoors into your room... The bed was super...

Review collected in partnership with DoubleTree by Hilton
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Thank Maria A G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the perfect review and we love that you enjoyed your weekend with us. Come back soon!

Goleta, United States
Reviewed 26 March 2016

downtown to Maya, we need to ride free shuttle, it came only every 30min in the night. It was so cold wind. Next morning, I caught a cold. Because But nothing could be done by hotel. So I slept full day with canceling business appointment 200 characters minimum is not good way for business man to review.

Review collected in partnership with DoubleTree by Hilton
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Thank Toshihide K
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for sharing. I am confused as our shuttle runs all day. We would love you to contact Michael.cox@Hilton.com who manages the shuttle to clarify so we can improve our service.

Las Vegas, Nevada
Reviewed 24 March 2016 via mobile

The mayan hotel was a good surprise very chill place the pool is a beautiful view of long beach downtown the restaurant of the hotel has good food with a water front view. The hotel was Closes to queen mary.

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Thank Emmanuel L
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great but short and simple review. We loved it and think your a gem too. Come back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: €202 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Cancelon, Hotwire, Orbitz, Travelocity, Evoline ltd, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a bay view and balcony”
  • Stunning view from the rooms
mashable888, 23 Apr 2017 | Read review
“Ask for a room oceanside.”
W1230RLjohnf, 22 Mar 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
NancyS640, 20 Mar 2017 | Read review
“try for a top floor with a good view.”
CynthiaA337, 16 Mar 2017 | Read review
“Building 2 was the best location to me. Next choice would be building 3.”
Idahobeachgal, 4 Mar 2017 | Read review
5 of 5