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Hotel Maya - a DoubleTree by Hilton Hotel

Doubletree.comUS$231*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,612 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,547: English reviews
Riverside, United States
Reviewed 28 April 2016

I stayed at this hotel years ago for a wedding on the Queen Mary. The location is what first started me to reserving this location and reviewing reviews/pictures on TripAdvisor and Yelp to confirm it's the right choice. After arriving, I am so glad that I did pick this hotel and will again when I need to stay in Long...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Yvette G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Awesome review...if we could all feel 21 again. :) Come back again soon.

Los Angeles, California
Reviewed 28 April 2016

Prices are on par with area hotels but the quality of rooms, staff and amenities are unrivaled and well worth a visit. Fuego restaurant has some of the best food in Long Beach and the drinks are on point. Not that you would want to leave but a short uber ride gets you to some pretty nice nightlife too.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Quiketon
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and so glad you think our staff is unrivaled! Come back again soon.

Reviewed 27 April 2016

This was a bit of a shot in the dark, and I had some initial concern about description of separate buildings. However, this place proved to be everything we needed as a base for business travel to the area. I especially liked being able to park and go to room without dealing with lobby, elevators, etc. (Although desk staff were...

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Helpful?
Thank Charles B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

So glad the shot in the dark paid off....We are glad that it worked out perfectly for you. Come back soon!

Albany, Oregon
Reviewed 25 April 2016

Boutique hotel with above average restaurant with a great view. This hotel is not on the beach. There is a sidewalk path that runs along a pretty water canal facing Long Beach proper. Cruise ships park about a mile down with the Queen Mary adding a nice touch to the view. The pool, hot tub, 'floating' cabanas and fire pits...

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Helpful?
Thank lookin4luxury
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the great review. We appreciate the detailed feedback and description and are thrilled you enjoyed it! Come back soon.

Glen Ellyn, Illinois, United States
Reviewed 25 April 2016

Stayed for 2 nights at the Maya while in town for a wedding aboard the Queen Mary. The Maya hotel is literally a 10 minute easy walk to the Queen Mary and I would HIGHLY recommend staying at the hotel rather than the boat. The boat has seen better days. The Maya was a perfect landing pad for walks along...

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Helpful?
Thank Carla G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and we are glad you had fun and enjoyed all our amenities.

Reviewed 25 April 2016

It is hard to knock the location or the grounds. This Hilton Double Tree property is well situated to visit local attractions, for a pre cruise stay or to get downtown on business. Rooms have been remodeled with wood (or faux wood) flooring. The large windows looking out over the bay offer great views, but due to their wood framing,...

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Helpful?
Thank Chuck L
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the good review and feedback. It is real wood flooring that we just upgraded to last year during our most recent renovation. I have shared your feedback with the Fuego team as well so they could retrain their staff and bring the attitude down a notch. Thanks again!

Long Beach, California
Reviewed 25 April 2016

Great views, great staff. Awesome rooms. If you're staying more than a couple of nights, make sure to request a microwave from the front desk. Besides that minor detail, everything was great! 10/10 would recommend.

Review collected in partnership with DoubleTree by Hilton
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Thank jackhB9085RD
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the awesome review!!! Come back soon

Albuquerque, United States
Reviewed 25 April 2016

The Hotel Maya is a perfect place to stay for a weekend getaway to the Long Beach area. We had a slightly difficult time finding it at night time because the signs a little small and it was dark but once we found it we fell in love. The hotel is spread along the water and the scenery is just...

Review collected in partnership with DoubleTree by Hilton
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Thank Kaitlyn E
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. We loved your description. We just bought all new feather pillows but do have foam if you prefer something a little harder. Come back soon!

English Riviera, United Kingdom
Reviewed 21 April 2016

Absolutely fantastic location. Short walk to the Queen Mary. Swimming pool area is lovely. We stayed here for one night as we were elsewhere for the other two weeks we were in the USA, this was a treat for our honeymoon. Unfortunately they had a wedding on the same day and we were rudely awoken several times throughout the night,...

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Thank CMR1788
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for the feedback in regards. I am glad you enjoyed the property and location. I apologize about the noise you experienced from other guests. We try our best efforts to control the volume of other guests but it sounds like we were not successful and I apologize. We will review with our team to see what we could...

Idaho
Reviewed 20 April 2016

I have stayed here four times in the last month because I really like the small hotel feel and vibe. However, the customer service is very poor. For example, my last stay there was no hot water. NONE. we were not warned in advance nor notified once it happened. There was no accommodation made for the inconvenience although after complaining...

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Helpful?
Thank love2goIdaho
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for your feedback and certainly apologize about your last stay. Building three had a pipe burst at 4am in the morning and unfortunately we were not able to get the water back on in that building until 10am due to a plumbing part. We moved several guests into other buildings who needed to shower. We also...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: €192 - €348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Orbitz, Cancelon, Travelocity, Hotwire, Evoline ltd, Cheap Tickets, getaroom.com, Priceline, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 4 on upper level facing Queen Mary”
sisterbay716, 4 May 2017 | Read review
“Ask for a room with a bay view and balcony”
  • Stunning view from the rooms
mashable888, 23 Apr 2017 | Read review
“Ask for a room oceanside.”
W1230RLjohnf, 22 Mar 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
NancyS640, 20 Mar 2017 | Read review
“try for a top floor with a good view.”
CynthiaA337, 16 Mar 2017 | Read review
5 of 5
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US$231* /night
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Prices are for 1 room, 2 adults
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