We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Maya - a DoubleTree by Hilton Hotel

Save
Traveller (872)
Room & Suite (381)
Dining (93)
Nearby Hotels
See allSee all
Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“fuego restaurant”(51 reviews)
“warm cookies”(30 reviews)
“double tree”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$239.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Long Beach hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "489c66d7e25547c2a026fb29bce34c8f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":271002,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109214831],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":239,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"489c66d7e25547c2a026fb29bce34c8f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":270,"lowestMetaPrice":239,"additionalPartner":false,"highestMetaPriceDisplay":270,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":270,"lowestMetaPrice":239,"highestMetaPriceDisplay":270,"hotelName":"Hotel Maya - a DoubleTree by Hilton Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ4OWM2NmQ3ZTI1NTQ3YzJhMDI2ZmIyOWJjZTM0YzhmIiwiQUlLIjoiODY0M2QzOTQ2NDVhNGE1YWIyYjUwNDgwNDQ0MTRiZmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$239", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109214831":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,849)
There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
See the most recent reviews
Filter reviews
1,778 results
Traveller rating
859
531
224
101
63
Traveller type
Time of year
LanguageEnglish
More languages
859
531
224
101
63
Show reviews that mention
All reviewsfuego restaurantwarm cookiesdouble treequeen marywater viewfire pitdowntown long beachbeautiful hotelwater taxifree shuttlepre cruiseacross the bridgecarnival cruisehotel restaurantupon checkdowntown areashoreline village
FilterEnglish
Updating list...
331 - 335 of 1,778 reviews
Reviewed 29 January 2017

We are a family of 5 and fit very comfortably in a king room with a rollaway & pullout couch. I loved that the rooms didn't have carpet, it just feels cleaner. They offer unlimited bottled water & warm chocolate chip cookies. The views are...More

Thank 374jaimez
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 30 January 2017

Thanks for the great review and we are so glad your family enjoyed your stay with us. Come back soon!

Reviewed 29 January 2017

Be careful using you credit card. Extra fees are charged unexpectedly and unnecessarily. Make sure your room requests are honored at check in. I was a little disappointed that some of the lawn areas were not kept up very well.

Review collected in partnership with DoubleTree by Hilton
Thank Deborah W
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 30 January 2017

Thank you for your feedback. please reach out to me directly at Kristi.allen@Hilton.com so I may follow up on what charges you are talking about. We always strive to exceed our guests expectations and apologize if we failed to do so in your case.

Reviewed 27 January 2017

Beautiful and clean property, great views and room design. However, what could have been an excellent stay was marred by the disrespect towards late checkout request (of only 2pm) that was listed with the AARP rate, and as a top tier Hilton HHonors Diamond elite...More

Review collected in partnership with DoubleTree by Hilton
Thank 880lucasz
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 30 January 2017

I apologize that your stay was anything less than perfect. It sounds like we were in a sell out situation coming off a sold out night into another one. Other hotels are definitely cheaper and you do get what you pay for which is why...More

Reviewed 24 January 2017

Our plan was to stay at this hotel because we were leaving on a cruise the next day. Our room was very spacious with a great view of the harbor of Long Beach. Wish we could have stayed longer! (you can also WALK to the...More

Thank Karen S
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 25 January 2017

thanks for the beautiful review. We hear that all the time. Everyone here for a cruise wishes they had stayed at the Maya much longer. Only way to fix that is to come back agains!

Reviewed 22 January 2017 via mobile

This stay got off on the right foot with a terrific welcome from the front desk (including a cookie!). The rooms are unique enough so that you don't feel like you're in a typical hotel. Our room had a balcony with a nice view of...More

Thank Thomas D
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 23 January 2017

Thanks for the pleasant review and glad you enjoyed it. Come back again soon!

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$226 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$226 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (872)
Room & Suite (381)
Dining (93)
Pool & Beach (87)
Amenities (33)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
Jamie J
1 April 2018|
AnswerShow all 2 answers
Response from 701LongBeach | Property representative |
We have in room fridges but no microwave. There are microwaves in gift shop for guest use. The guest before was correct...bathroom shelving has been added. We also replace mattresses as needed so if a guest mentions the... More
0
Votes
Starling1
29 March 2018|
AnswerShow all 6 answers
Response from deniseaks | Reviewed this property |
I don' believe they do.
0
Votes
nana101
19 December 2017|
Answer
Response from 701LongBeach | Property representative |
Please contact sandy.soto at hotel directly to clarify if you mean room and parking or just parking.
0
Votes
Room Tips
"stay elsewhere"
Read review
"Request water or garden views and avoid the buildings closest to the lobby and those facing the parking lot."
Read review
"Ocean view w/ balcony"
Read review
"Rooms with a balcony are lovely"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing