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Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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1,568 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,508: English reviews
Reviewed 2 weeks ago via mobile

Awesome hotel, gorgeous room, loved the decor. Big spacious bathrooms with a great sized bath tub. Keurig in room for coffee lovers. Gorgeous pool with lots of chairs and a great hot tub! You can order food and drinks at the pool and be served which was great for our pool day.

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Helpful?
1Thank Haylee H
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and glad you spent the day enjoying the waterfront pool and Jacuzzi!

Los Angeles, California
Reviewed 2 weeks ago via mobile

Amazing experience. Top notch customer service and very nice facilities. We loved the pool, Sunday brunch and the view from our room. They have a free shuttle that takes you to and from town all day. We had a great time & will be back. Highly recommend!

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Thank Tina B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We love your review too! Thanks for staying with us and come back soon!

Compton, California
Reviewed 2 weeks ago

I stayed here for 4 nights as a get away and I was overall satisfied with the amenities and the views of the ocean and downtown. I will definetly come back to enjoy the pool and comfortable beds. The staff was friendly and helpful at all times.

Review collected in partnership with DoubleTree by Hilton
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Thank 744edgarr
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the amazing review and we cant wait for your return!

Oakhurst, United States
Reviewed 2 weeks ago

Dirty rooms, lots of noise, hair in food, smell in rooms, lots of cobwebs, damaged linens, etc. This is what we got instead of the 4 star we expected. The pool and restaurant were very nice. The location was exceptional if you don't mind feeling like you are in a cheap motel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lynnt962
HotelMaya2016, Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback in regards to your stay with us. We apologize that our property did not meet your expectations as we certainly strive to. We will review your comments with our team to see how we may improve in our service and cleanliness, as this is certainly not standard for the Hotel Maya. Thanks again for staying...

Reviewed 2 weeks ago via mobile

I spent a few days there and enjoyed my stay very much. The property is very nice it is a small resort across from Long Beach with beautiful views of the marina and right next to the Queen Mary. The rooms are spacious and has all the amenities, the restaurant serves a great breakfast, and the staff is very friendly...

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Thank Stephanie C
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the nice review and we are glad you enjoyed the property and friendly staff. Come back soon.

Los Angeles, United States
Reviewed 3 weeks ago

I loved staying at this hotel. It was my second time there and each room I've stayed in has something special to enjoy. This time around I loved the balcony space. The hotel staff is amazing and they make me feel right at home.

Review collected in partnership with DoubleTree by Hilton
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1Thank 353telmag
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Cant wait to see you on your third visit and glad you liked it!

Lynden, United States
Reviewed 3 weeks ago

Loved the unique décor, the location was great and right on the water, amazing views, my room had a patio that opened up to the beachy area, the sunrise was gorgeous, the staff was courteous, the cookies were delicious and offered every day when we stopped by for the complimentary water. I was there for a conference which ended up...

Review collected in partnership with DoubleTree by Hilton
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Thank M3645HIamandan
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the wonderful review. We are glad you loved it and hope to see you back here again soon!

Hailey, Idaho
Reviewed 3 weeks ago

I would stay at this hotel anytime. I live in a small mountain town, so feeling like I was at the beach in Mexico was perfect. The hotel staff was very friendly and accommodating. The room was comfortable. The restaurant location and food were great. I was there for a conference at the convention center, so I enjoyed the walk...

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Thank Idahobeachgal
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the perfect review...we would love to have you back soon.

Morgantown, West Virginia
Reviewed 3 weeks ago

The room was spacious with a gorgeous view! I was in Long Beach for a conference and this hotel felt like an oasis. The staff was attentive and helpful; the shuttle drivers were very busy but always cheerful. I loved walking around near the water. The weather was a bit too chilly to really linger or enjoy the balcony. But...

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Thank jrgren
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your lovely review. come back when the weather warms up a bit to enjoy the waterfront pool, the beach and the many fire pits along the water.

new york
Reviewed 4 weeks ago

Not a Hilton doubletree standard hotel. It was in a location that was very hard to find in Long Beach . Rooms were old and there were no lounge available . It reminded me of a motel more than a hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank angeluvs
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback. We are located directly across the bridge from Downtown Long Beach and always easiest to follow the directions on our website. Because we are a 14 acre resort style property laid out in a variety of 5 story buildings with fire pits, a beach a waterfront pool, much like a resort in Hawaii or Mexico, people...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: €200 - €401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room oceanside.”
 of 5 bubbles W1230RLjohnf, 22 Mar 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
 of 5 bubbles NancyS640, 20 Mar 2017 | Read review
“try for a top floor with a good view.”
 of 5 bubbles CynthiaA337, 16 Mar 2017 | Read review
“Building 2 was the best location to me. Next choice would be building 3.”
 of 5 bubbles Idahobeachgal, 4 Mar 2017 | Read review
“Choose any room with a view off the first floor in building 3 to be near the beach and building 4 to be near the pool”
 of 5 bubbles Maallatuq, 27 Feb 2017 | Read review
5 of 5