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Hotel Maya - a DoubleTree by Hilton Hotel

PricelineUS$310*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$383*
US$310*
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US$323*
US$376*
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Hotel Maya - a DoubleTree by Hilton Hotel
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1,592 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,530: English reviews
Detroit, Michigan
Reviewed 2 weeks ago

Excellent location, quaint environment, friendly service, variety of offerings, great complimentary shuttles, loved the warm complimentary cookies served when asked, the ocean location was my favorite, the walkway along the ocean was fabulous!

Review collected in partnership with DoubleTree by Hilton
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Thank debrawK9611GR
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We love that you loved it. Come back again soon!

Los Angeles, CA
Reviewed 2 weeks ago

I stayed 2 nights last month due to being in town for A family event. I invited my parents and sister to stay as well. The property is so peaceful and timeless. The front desk girl who checked me in with my mom and sister was outstanding and welcoming. The next day I got to meet ANIA who was also...

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Thank buenosdiaz86
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Cant wait to welcome you back again. Thank you for the great review and so happy we made your family vacation.

Reviewed 2 weeks ago

Poor service.Difficult access to elevator in building 2.No ramp to manage your suitcase or baby stroller Etc. Very slow service. Daily cleaning not finished by 5;00 PM. in two consecutive days after our complaint. Wheelchair not accessible.

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Helpful?
Thank regina b
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your feedback. We are handicap assessable however it sounds like you used the backside of the building instead of the front side along the water that has no stairs. Our Bellman are also always ready to assist as well. Building two is the only building of the five that actually has stairs off the parking lot so we...

Columbia, United States
Reviewed 2 weeks ago

Excellent Location and Atmosphere The staff. the room, the location and restaurant all exceeded my expectations. Staff is friendly. Helpful and knowledgeable. They care about making your visit a great stay

Review collected in partnership with DoubleTree by Hilton
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Thank Gwendoline B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for making our day. We appreciate you choosing the Maya and hope to see you back again soon!

Sheffield, United Kingdom
Reviewed 3 weeks ago

Stayed here for one night. Great location for visiting the Queen Mary as it's roughly a 10 minute walk away. The free passport bus stops right outside the hotel, which takes you Downtown. The reception and communal areas are well designed and more like a boutique hotel than a standard Doubletree. We had a room with a sea view, which...

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Helpful?
Thank stalig
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you for your feedback. Yes the parking charge does cover 24 hour parking attendants in the lot and prevents non hotel guests from utilizing the lot as there is a shortage of parking in the area especially since we are next door to the Queen Mary. We certainly strive to exceed all of our guests expectations and apologize if...

Murrieta, California
Reviewed 3 weeks ago

Beautiful property and rooms! Great service! I really enjoyed the rooms and great food. The views are amazing of the harbor and the pool is great. I would definitely recommend staying here. Kid friendly too!

Review collected in partnership with DoubleTree by Hilton
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1Thank tiffanyh475
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review and hope to see you back here again soon!

Hampshire, United Kingdom
Reviewed 3 weeks ago

Stayed for 6 days, we had lots of places to visit but loved our hotel and coming back to it at the end of every day. Beds really comfortable - slept very well. Loved being able to come back and have a drink or ice cream with beautiful views from resturant which closed around 11pm so not too noisy. Also...

Review collected in partnership with DoubleTree by Hilton
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Thank giles707
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thank you so much for your feedback and we are so glad you relaxed and enjoyed the hotel. Come back soon!

Palmdale, California
Reviewed 3 weeks ago

The view was amazing once we were out of our room. Staff were very nice. I did think that paying $13-$27 for a continental breakfast was extreme especially after paying more than $200 a night to sleep there. Plus the pineapple were more white than yellow. This is way too much for yogurt, oatmeal, cereal and bagels.

Review collected in partnership with DoubleTree by Hilton
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Thank eesh849
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the beautiful review and I will certainly share your feedback with our Food and beverage team. See you soon!

NJ
Reviewed 3 weeks ago

Stayed at the Maya for a short business stay. Very nice hotel. Very nice location in the harbor in Long Beach. Clean large room. Attentive staff. This is a resort style hotel and had many amenities that we didn't use since we were on business. Business center allowed us to conduct our business while away from the office. Friendly staff.

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Thank JN889
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the excellent comments. So glad you enjoyed your business trip and hope you come back to enjoy more of the facilities.

Reviewed 3 weeks ago

The hotel is located in a very nice area by the Harbor in Long Beach, however the rooms with the water view are extremely pricey. The room I had was overlooking the parking lot. The courtyard area was very nice for relaxing in and the restaurant was very reasonably priced.

Review collected in partnership with DoubleTree by Hilton
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Thank lessiet2017
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the pleasant review. I would suggest joining Hilton Honors as it is complimentary to join and if the hotel is able to, our honors guest get complimentary upgrades before anyone else. Come back soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: €200 - €362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Cancelon, Hotels.com, Hotwire, Orbitz, Travelocity, Evoline ltd, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a bay view and balcony”
  • Stunning view from the rooms
mashable888, 23 Apr 2017 | Read review
“Ask for a room oceanside.”
W1230RLjohnf, 22 Mar 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
NancyS640, 20 Mar 2017 | Read review
“try for a top floor with a good view.”
CynthiaA337, 16 Mar 2017 | Read review
“Building 2 was the best location to me. Next choice would be building 3.”
Idahobeachgal, 4 Mar 2017 | Read review
5 of 5
Priceline
US$310* /night
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Booking.comUS$323
CancelonUS$376
TripAdvisorUS$323
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*Disclaimer
Prices are for 1 room, 2 adults
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