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It's a beautiful well maintained and clean hotel with very friendly staff. I had a billing dispute that had to be elevated to management to get corrected. Westin was exceptionally and surprisingly responsive to my issue and credited me back for the dispute. This is...More
Recently had a chance to stay at the Westin Long Beach for two nights when in town for a family wedding. Ron met us when we pulled up and gave us a warm welcome. It was like we pulled into town and were staying with...More
Thank Jeff M
Response from Brian E, Front Office Manager at The Westin Long BeachResponded 3 weeks ago
Dear Jeff M ,
Thank you for choosing the Westin Long Beach for your recent travels to Long Beach.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel...More
Hotel is at good location and outside and inside decor is very good . Breakfast is same everyday and nothing for vegetarians and not even offered to make something. Rooms are ok and nothing great while pillows are overstuffed and too hard so could not...More
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded yesterday
Thank you for taking the time to share your valuable feedback. My name is Jeff Bonds and I am the
Director of Front Desk at the Westin Long Beach. It has come to my attention that the service you received during your
recent stay did...More
Oh my goodness...we were so delighted to receive a surprise fruit basket and bottle of champagne from Kobe James at the Westin! We stayed there one night because I was walking the Long Beach Marathon the following day. We asked for a late checkout so...More
My friends and I needed a room to sleep in after a music fest near the Queen Mary and we ended up booking one here. It was great, as we expected. The concierge level was da bomb! Service overall was excellent. Great beds, linens, pillows,...More
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded 1 week ago
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter...More
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. Our Long Beach, California …Morehotel is the perfect place for a business or leisure stay in Southern California. Less
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