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The Westin Long Beach

Traveller (285)
Room & Suite (245)
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About
Location
Cleanliness
Service
Value
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. Our Long Beach, California hotel is the perfect place for a business or leisure stay in Southern California.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
96Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
1,392Reviews
560Photos
28Q+A
100Room tips
Traveller rating
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Popular mentions
One call is all it took. Elena paid a great deal of attention to my concern and immediately addressed the issue. As soon as she gathered the facts and confirmed my identity, she did not hesitate, delay or otherwise pester me for more information. I wish the rest of the hotel
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Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded yesterday
Dear mohanymous, Thank you for your great feedback! We are glad to hear that your concern was addressed immediately by Elena. Thank you for choosing Westin, we hope to welcome you back to the hotel soon. Be well, Esmeralda
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I stayed for 3 nights in the Westin for work. The room is well appointed and very comfortable. I appreciated the small details like the lavender balm on the bedside table. When I arrived they had already stocked my room with extra pillows and toiletries. Excellent. I was
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Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded 1 week ago
Dear Oluwaseyi A, Thank you for choosing to stay at the Westin Long Beach and providing your honest feedback on tripadvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure that our team is aware of the noise levels are addressed. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach jbonds@westinlb.com 562-436-3000
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I'll start with the good first. Great location. Beautiful views of the water, Queen Mary and Catalina Island. And to the East, the city and the mountains. My room was very nice, very comfortable bed, and nicely appointed, with a great bathroom. Shower was strong, and
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Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded 2 weeks ago
Dear Julian H, Thank you for taking the time to share your valuable feedback. My name is Jeff Bonds and I am the Director of Front Desk at the Westin Long Beach. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 562-436-3000. I look forward to speaking with you in order to restore your confidence in the Westin Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach jbonds@westinlb.com 562-436-3000
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Great option when staying in Long beach. Rooms are very clean and property is up to Westin standard. Beach is approx 15 mins walk. Staff for pleasant and check in process was smooth. Rooms have both city and ocean view.
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Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded 2 weeks ago
Dear ksevent , Thank you for choosing the Westin Long Beach for your recent travels to Long Beach. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach jbonds@westinlb.com 562-436-3000
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I host about 40 meetings and workshops per year at hotels, and the Westin is at the top of my list. The staff (Raquel, Salvador, Joram, the bell staff, etc. are awesome. They have accommodated multiple special requests (printing, equipment storage, bicycle storage, food,
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Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long Beach
Responded 14 Dec 2018
Dear, CORPDOC On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with Raquel, Salvador, Joram and the Bell Staff the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach jbonds@westinlb.com 562-436-3000
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Westin Long Beach
The Bi-Level Suite at The Westin Long Beach
King suite
Bedroom
Professional photo exclusively commissioned by TripAdvisorThe Westin Long Beach
The Traditional Room at The Westin Long Beach
Professional photo exclusively commissioned by TripAdvisorThe Westin Long Beach
The Presidential Suite at The Westin Long Beach
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12345649
I did not have breakfast here either. So many cute little breakfast places around the area to explore instead!
0 votes
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How close is this to the cruise terminal?
You couldn't walk; but if you're looking for a place to stay the night before or after your cruise, this would be fine. Short drive over to the terminal.
1 vote
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Is the pool heated in the winter?
A 15-minute walk or take a Uber or Lyft for your convenience.
3 votes
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123456
"Step out for a run/walk. The beach running path is superb."
"Walk to the Rock Bottom Restuarant and Brewery - good food and great ambience."
"My first time there and its a big hotel, also, I had an upgrade..ask for an upgrade, wont hurt"
"Rooms facing the harbor offer the best views."
"Request for a quieter room will be no issue..."
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PRICE RANGE
US$177 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin long beach hotel long beachwestin long beachlong beach westin
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
469
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