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Residence Inn Livermore Pleasanton

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Traveller (33)
Room & Suite (20)
Dining (1)
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Overview
  • Excellent30%
  • Very good38%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Offers from Residence Inn Livermore Pleasanton
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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11 - 15 of 81 reviews
Reviewed 22 March 2017 via mobile

Bugs in our room, toilet did not work, overflowed, dirty bathroom, smelled like sewage, front desk person was the Wicked Witch of the West and charged us for the night but we left and went next door to Holiday Inn. We were attending a wedding...More

Thank tuccomatt
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 23 March 2017

I am very sorry, again, for the poor experience you had with us at the Residence Inn Livermore last week. I know that the original room’s bathtub was discolored and looked unclean and you reported bugs in the room, and the second room had an...More

Reviewed 9 March 2017

and flooding stained floors. The room is adequate but not what I expect from a residence inn. Marriott really dropped the ball here. I love their properties but this one is like a set of bungalows with no real theme and no internal walkways. The...More

Thank oldSailor1990
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 10 March 2017

I'm so sorry to hear about the issues in your room and that you did not enjoy your stay with us. While we are an older "Generation One" Residence Inn with our exterior entrances and separate buildings spread over 3 acres, we do make every...More

Reviewed 30 November 2016

I used my Marriott rewards points on line to book a room for the weekend. Single room, two queen beds and one bathroom. My son decided to travel with us so when I arrived, I asked if there was any chance of an exchange on...More

Thank DMB-Bartender
Reviewed 19 November 2016

Stayed here for a several days recently. The staff at check-in were really nice and gave us a double upgrade to give us an upper floor two-story suite. The room was really quiet and nice from an environmental standpoint, but clearly was a little tired...More

Thank interceptpubs
Reviewed 21 September 2016

I spent several days in a room filled with mosquitos - making it very hard to sleep at night. I killed many but most got away. The hotel had their handyman spray several times before finally fogging the entire room after the 3rd night. After...More

Thank 378jimk
Response from Nicole A, Manager at Residence Inn Livermore PleasantonResponded 23 September 2016

We're very sorry that you encountered this bug issue in your room during your stay with us Jim K, and that it took a little longer for us to finally resolve that problem for you. Being that our hotel room doors open directly to the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$170 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Livermore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$170 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Livermore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
Questions & Answers
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DDB760
17 October 2016|
AnswerShow all 2 answers
Response from 76rick | Reviewed this property |
Regular. Not a Keurig
0
Votes
Room Tips
"asked for a view of pool - there really isn't any"
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"choose a room in Building 8, so you're away from the freeway, and close to Costco"
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"Don't pick the ground floor if you are worried about noise."
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"Our unacceptable room was #1012 (first floor)"
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