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Was given a hard time after being charged twice on my credit card. I was not the only person who faced this issue. The issue got resolved on its own on the last day but I went through hell for more than 10 days with...More
Response from daniel_fermin, Front Office Manager at Candlewood Suites Orange County/ Irvine EastResponded 7 September 2016
Thank you for providing us with your feedback. I was in contact with you and your bank on a daily basis and provided all the forms needed to release the approvals on your international travel card. I am glad to see you made...More
Stayed here for 10 nights Rooms very Clean, Kitchenette very very well provided paper Towel everything you need Except a kettle (hey I am British). The only one very little gripe more chairs outside would be good. Laundry room clean and washers and driers very...More
They desk staff was friendly and helpful. It was just too loud there ask for non smoking room but we are pretty sure it had been smoked it. It was not a typical Marriott stay which I'm accustomed to but it was not the worst...More
Response from SBS-Chatsworth, General Manager at Candlewood Suites Orange County/ Irvine EastResponded 1 August 2016
I would like to thank you for taking the time to write a review & I'm really sorry that you were disappointed. Please be assured that your feedback has been shared with our team and we will take necessary actions. Also appreciate your...More
Staff - 5 Hotel - 4 Value - 5
Everyone at the Lake Forest Hotel greets me as if I were the King staying at the The St. Regis New York. You can tell the upper management likes their job because everyone else seems to...More
I was disappointed right away Upon my arrival. The couple in front of me was given a full description of the amenities of the Hotel/motel. The front desk person didn't even make 1 mention of any amenities but definitely didn't make me feel welcome.
1 Thank Carlos L
Response from daniel_fermin, Front Office Manager at Candlewood Suites Orange County/ Irvine EastResponded 15 May 2016
Dear Carlos L
I would like to thank you for taking the time to write a review & I'm really sorry that you were disappointed. As our website clearly shows that what room type & amenities we are offering and you’ve chosen an Studio Suites...More
US$116 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Orange County/ Irvine East Hotel Lake Forest ,