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Extended Stay America - Orange County - Lake Forest

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Extended Stay America - Orange County - Lake Forest
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 5 days ago NEW

They are not cleaning the room for 7 days! This is triblle! Even you have to go to reciption to change towel or get soap for your bath room The customer service is not important in this hotel at all and the staff talk you too rudly I will never use this hotel ...

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Helpful?
Thank Ramak R
Irvine, California, United States
Reviewed 3 weeks ago

it was close to my office hence stayed there for 2 weeks. staff were friendly, rooms were clean, price was reasonable. it felt like home after couple of days. Overall quite happy with my two weeks stay.

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Helpful?
Thank Ram m
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

The team and I appreciate your comments. It is good to know our location was convenient for you and that you were happy with your clean room accommodations for an affordable price. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

San Clemente, California
Reviewed 11 January 2017

Rooms were dirty and discusting. Something had been thrown against and smeared on wall..looked like feces. Dirty or no mattress covers. Guest agent was helpful and moved me twice. He also was discusted.

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Thank plj0408
Corona, California
Reviewed 8 January 2017

This place is very nice, but the bed was terrible. I am pretty sure it was on wheels. But it is great for a simple stay. The kitchen was really nice though and had a nice restroom. I was staying for more than a night so it worked well.

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Helpful?
Thank Martin N
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for taking the time to share your experience. It is good to know you had a pleasant experience, but please accept our apologies that the bed was not to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Jackson, California
Reviewed 29 December 2016

Stayed at this hotel for six days. Room, bathroom and furnishings were very clean. Bed was quite comfortable. Didn't realize before checking in that dishes, pans, etc., for kitchenette had to be requested. Room cleaned once weekly unless additional request made. A bit spartan compared to Hilton and Marriott but comfortable, conveniently located, and reasonably priced. Will stay there again...

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Helpful?
Thank Bobt1937
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Your feedback is important. Thank you for sharing. It is good to know your room accommodations were much to your liking and that you found our hotel to be convenient at an affordable price. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

La Pine, Oregon
Reviewed 30 November 2016

Stayed here for 4 days, as it was a pet friendly hotel. Was not very impressed with the services provided. Due to our short stay, housekeeping was NOT included(but can be had for an extra cost) and linens must be exchanged at the front desk. The 'continental breakfast' advertised, was in fact what they referred to as 'grab and go'-...

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Thank Michael G
rochester, NY
Reviewed 27 November 2016 via mobile

We stayed here twice in November and like our other stays this year we were very happy. The rooms were clean and we like having a kitchen. the dishes, pans, coffee cups, etc are available for the asking and it is nice to know they have been through the dishwasher, not just rinsed off and put in the cupboard. The...

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Helpful?
Thank tcbsparkle
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

The team and I appreciate your comments. We are so proud of our staff for providing you with memorable customer service. It is also great to see you were happy with the fully equipped kitchen in your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Reviewed 25 October 2016 via mobile

Stayed at this hotel for 5 days with my son and husband... it was okay value for money.... however, one thing that wasn't advertised on Hotels.com where I booked it, is that it isn't a full service hotel. That means you don't have any housekeeping while you're there; if you want new towels, you can bring the used ones to...

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Thank Trinity C
Glendora, California
Reviewed 17 October 2016 via mobile

Spent the weekend here with my boyfriend and we had a blast! The rooms are very clean and cute. It has a whole kitchen inside the room which was awesome for making food. They have coffee all day and night if you're a coffee lover like myself you'll enjoy it! And a small, but satisfying breakfast. Thank you to the...

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Helpful?
Thank ciaogigixo
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Your comments about your stay are much appreciated. It's great to hear that you favored your clean room accommodations, the fully equipped kitchen provided, and the customer service you received from our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 22 September 2016

We've stayed at this particular hotel four times now when we visit family in CA. The rooms are always clean, the beds are comfortable and the staff is always eager to help you with whatever you need. When I forgot my hairdryer, they were right there to the rescue. Its appreciated. Smoking AND non smoking floors, and that's appreciated, too.

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Helpful?
Thank Maureen C
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for taking the time to write a review of your experience. I am thrilled at reading how helpful our staff was during your stay and that your accommodations were to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Orange County - Lake Forest

Address: 20251 Lake Forest Dr, Lake Forest, CA 92630-8130
Region: United States > California > Orange County > Lake Forest
Price Range: €88 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Lake Forest 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Extended Stay Lake Forest
Lake Forest Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Lake Forest staff and other travellers.
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3 months ago

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Questions? Get answers from Extended Stay America - Orange County - Lake Forest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front of the hotel is best because there are trees there to shade it.”
 of 5 bubbles maureencF9848EE, 22 Sep 2016 | Read review
“I was on the bottom floor... no noise from upstairs, hallway, or the parking lot. It was great.”
  • Full size refrigerator. You must check out any plates, utencils, pots, etc that you need.
  • TV was small and didn't have too many channels, but it was fine.
  • Super comfy bed
 of 5 bubbles hbgirl-forever, 18 Aug 2016 | Read review
“I had ground floor, next to exit (139) Very quiet and can park car next to room.”
 of 5 bubbles PhillipO463, 15 Aug 2016 | Read review
“IF you do stay here, ask for a room facing the back parking lot on a high floor”
 of 5 bubbles tuna18, 19 Apr 2016 | Read review
“If you must stay here - choose top floor to avoid overhead noise.”
 of 5 bubbles R4700BSjamesh, 13 Apr 2016 | Read review
5 of 5