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Prominence Hotel & Suites

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190 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Bellevue, Washington
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 July 2016 via mobile

Do not recommend this hotel to anyone. The combination of smell in the lobby, elevator and in the room is bad enough to keep anyone away. Not to mention all the stains on the furniture and curtains. The jacuzzi looked really gross, even though I am sure it's due to desperate need to paint the base but it made look... More 

Helpful?
Thank olgaehr
Howell, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 June 2016

Recently, my husband and I took the advice of several reputable hotel reviewers (AAA, TripAdvisor, etc.) and booked a one week stay at The Prominence Hotel in Lake Forest, CA. Upon our arrival, we were dumbstruck by the appalling condition of our 2 room suite. The curtains were filthy and ripped, the torn lining beneath the bench in the bedroom... More 

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1 Thank MichiganTravelerz23
Irvine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2016 via mobile

The Prominence is my weekend getaway. My home away from home. All the staff is amazing. They take care of anything I may need. Thank you Matthew K. - Supervisor & staff for always making me welcome & feel at home. I appreciate it & I recommend this hotel to all travelers near & far!

Helpful?
Thank Kpaulin
2 reviews
Reviewed 31 May 2016

All the staff were great, want to give a shout out to Curtis and Matthew K.. Were were there for a softball tournament over the holiday weekend and they were very helpful helping us find places for our girls to eat and accommodating our group with what ever we needed! cooked to order breakfast was good and the rooms were... More 

Helpful?
Thank tracyykerr
Melbourne, Australia
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 May 2016

Out in the sticks literally, but not too far from plenty of beaches, restaurants and shops, so long as you're driving. Staff were extremely professional and rooms were big and comfortable with a very nice breakfast served also.

Helpful?
Thank StevenMez
California
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2016

This hotel is an exceptional location for us. Our daughter and grandson live in Lake Forest so we stay at this hotel whenever we visit them. They also accept our service dog with a smile and make it so easy for us to be able to keep her with us. The rooms are clean and beds are comfortable. Staff is... More 

Helpful?
Thank CKT911
California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2016

Surprised to find this facility in Lake Forest. Needed a two-night stay but they are very popular and could only get a one night. Very satisfied with room, the bedding, the location. If you choose this hotel, be sure to reserve for every night you might possibly want. The price point is quite good. It is a long way from... More 

Helpful?
Thank DogbertCalifornia
Level Contributor
4 reviews
Reviewed 22 February 2016

This hotel is sort of motel like, but that might be customary for the region. The comfortable, recently updated rooms are enhanced by elegant and showy artwork in the halls and a nice display of geodes in the lobby. Good value for the money, with a quirky decor to make it memorable. The breakfast was more of extended continental, but... More 

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Thank Gloria G
San Diego, California
1 review
Reviewed 2 January 2016 via mobile

Friendly staff with great amenities love the breakfast, had a wonderful stay really easy access to the Toll Roads made my drive to work that much easier in the mornings. Ideal for business stays and leisure stays will definitely return. Thank you.

Helpful?
Thank Frank S
Antonio B, Front Office Manager at Prominence Hotel & Suites, responded to this review

Dear Frank, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our Friendly Staff and Breakfast we go above and beyond to make sure every guest has a great stay and... More 

San Luis Obispo, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2015

There's a lot to like -- good amenities, excellent free breakfast -- but a poorly supervised housekeeping staff. On a 3-day stay, I had the following adventures: Upon arrival, the room appeared not to have vacuumed recently and there was no shampoo in the bathroom. On the second day, I left a stained towel on the floor for replacement, but... More 

Helpful?
Thank Atascabama
Antonio B, Front Office Manager at Prominence Hotel & Suites, responded to this review

I would first like to apologize for not meeting your expectations we here at The Prominence Hotel pride ourselves in providing excellent customer service at all time. I see that our housekeeping services were less than stellar I hope we can extend and you a hand for a future stay with us so that we can make up for your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Prominence Hotel & Suites

Address: 20768 Lake Forest Dr, Lake Forest, CA 92630-7737
Region: United States > California > Orange County > Lake Forest
Price Range: €98 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Prominence Hotel Lake Forest
Prominence Hotel And Suites
Comfort Suites Lake Forest
Lake Forest Comfort Suites
Hotel Style:
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
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Questions & Answers

Here's what travellers have asked, with answers from Prominence Hotel & Suites staff and other travellers.
2 questions
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Prescott, Arizona
2 months ago
Brandon, Mississippi

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Questions? Get answers from Prominence Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor, with a south facing window. There was no "view', but quiet.”
 of 5 bubbles HeeNalu1969, 17 Oct 2016 | Read review
“Examine room before you unpack.”
 of 5 bubbles J8437AMtomm, 25 Jul 2016 | Read review
“Best place for pet owners! Get the ground floor - so convenient to take pets out.”
 of 5 bubbles melissablack, 19 Jul 2016 | Read review
“A first floor room is very convenient to the fantastic breakfast. :)”
 of 5 bubbles cbhello, 15 Jul 2016 | Read review
“The is a big fountain up front, so choose a front or rear fountain based on whether you like the sound.”
 of 5 bubbles gloriag970, 22 Feb 2016 | Read review
5 of 5
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