Would you like to pay this amount for your stay? Although it is an ocean front, there are many dog walks and tourists coming and going from early morning to late at night, so you cannot relax on the balcony. location fee only
Hotel had all the beach toys you could want to borrow. Chairs, sand toys, boogie boards. Amazing beds, soft sheets. Heated pool and hot tub for cool nights. Fabulous location. They had a rooftop wine happy hour in the evening, followed by a milk and cookie hour for the kids. Highly recommend.
Problems at checkin; we didn't get the room we booked. I had to almost walk out of the hotel until a nice man that was clearly a manager of some kind took over and and resolved the issue but we still didn't get the room that we booked. First night were we there, our upstairs neighbors partied hard until 1:53am. I called the front desk three times, no answer, no calls back. Went to the front desk the next morning to ask if they could contact our neighbors above and maybe keep it down if they were going to do a repeat of the night before, but was verbally assaulted by their night person. I was traumatized by the incident for the remained of our time there. I asked for the manager to contact me, never received a call. I went down to the front desk again and spoke to the shift supervisor, she wouldn't let me speak to the manager. She was very dismissive, apologized for the conduct of the night person, but then in the same breath excused his abusive behavior. She said, "oh, I know who you are, the night person filled me in" and she wouldn't listen to anything I had to say, and very sarcastically said, "we are very happy with our team here." So I excused myself as there really wasn't anthing more to say. I thought I was doing them a favor by reporting unacceptable behavior and what I got was, we really don't care about you. I cannot ever see myself staying there again. Shame, the location and view is second to none, but I don't go on vacation to be abused.…
We were supposed to be going on a cruise to Cabo, however, the cruise was cancelled and we had to think of an alternative quickly. We hit the jackpot with this place!! It is truly a one stop vacation spot! The hotel is on the beach, and they supply everything you’ll need for the beach. The rooms are clean and air conditioned. There is guest parking on the premises. The employees have brought customer service to a new level and we appreciated all of it. We will definitely be coming back!!
Best location in Laguna Beach, easy access to and from the beach, to walking, parking, shopping, eating, sightseeing.Nice rooftop bar area; coffee in lobby in the mornings; cookies and milk in the afternoons; fresh cold water available in the lobby.
We stayed here September 8 until September 11. The staff was amazingly accommodating. A special shout-out to Tim at the front desk. Kind and accommodating to ensure our visit was everything it could be. Great location for walking to everything. We will be back.
The rooms are lovely and comfortable with beautiful ocean views and sounds of the waves crashing all night long lulling you too sleep. It is easy to walk everywhere and enjoy Laguna! Wonderful front desk personnel!
It was a great stay! A beautiful view and friendly staff made for a great stay. They had everything we needed for the beach. Milk and cookies in the lobby in the afternoon was an added bonus. It was also very clean!
We traveled from the Uk and had to move Hotels due to a bad choice! I found this beautiful hotel after a stroll on the beach and we stayed for 4 nights. The hotel smells gorgeous. We had a sea view room with balcony which was gorgeous. The hotel offers free wine on the roof terrace between 5&6 and cookies and milk in reception for the children early evening & coffee in the morning. The pool is small but gorgeous. Loved every minute!
The hotel needs to update a lot of things: no place to buy water or a drink; no breakfast; the entrance needs to have a way in and out. not just in and turn around to go out. they have a beautiful view and a nice roof top. the roof top could serve drinks and not just wine in the evening. They need to make sure the water faucets are not leaking, and all other fixtures are working good. No MW for the rooms. Pool looks good. They had a sun tan lotion but it was empty. We had the bathroom faucet leak and was checked by their maintenance man but couldn't find the leak. then the shower nob was loose, but did get a shower. Our refrigerate was a wine cooler and after a day leaked and had to be replaced. At least the A/C worked during the hot days we were there. Bed were very comfortable. The 4 days we stayed there were OK because we didn't hang around the hotel that much. I guess we paid a lot for just the Beautiful View. ***We would not recommend the hotel again.**** …