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Laguna Brisas Hotel

Booking.comUS$150*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Laguna Brisas Hotel
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722 Reviews from our TripAdvisor Community

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Showing 689: English reviews
SLC
Reviewed 20 April 2015

We really enjoyed our stay. Our room was clean and very comfortable. The staff was very friendly and helpful. The hotel is not new but you want a beach hotel to have a little character. The breakfast was about what I expected. Good but not great. The only downside is that it is about a mile from the main shopping...

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Helpful?
Thank dennislc
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am glad that we met your expectations. We will continue to instill can do attitude in all our employees. We try to make up through personal interaction what we lack in size and faciltty. I am glad you noticed. We will continue to strive for 100% guest satisfaction. Happy travels.

Riverside, California
Reviewed 19 April 2015

My husband & I left our teenage son at home for a weekend in Laguna. This hotel offered a great AAA discount. It has a good location, near the free shuttle. When we arrived in our SUV with a roof rack, we found that we couldn't get in the main entrance to the parking garage. The clearance is 6' 6"...

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Helpful?
Thank wannahula
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that we did not meet your expectations competely. We will continue to work on our shortcomings and instill a can do attitude in all our employees. As always we will strive for 100% guest satisfaction. Happy travels.

Reviewed 19 April 2015

My son and I came to relax and found the right place. The staff was very helpful....assisted me with the free computer and printer, and let me in when I locked myself out! Recommended places to eat, shop, etc. clean and nice. If you are looking for a big stuffy, snobby hotel this is NOT YOUR CHOICE. The place is...

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Helpful?
1Thank Marie S
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am delighted that you enjoyed your stay in Laguna Beach and in particular at our hotel. We firmly believe there can be no substitute for superior customer care. We will continue to improve our facility so it can be worthy of you... our guest. Happy travels.

Bakersfield, California
Reviewed 17 April 2015

I wish I could say this hotel was wonderful, but I can not. If you only care about the area then definately go, it is the most beautiful spot. If you are looking for a great place to rest your head this is not the hotel. Air conditioning not only did not work well but it was in such a...

Review collected in partnership with Best Western
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Helpful?
Thank susan c
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are disappointed that we did not meet your expectations. I will share your words with the staff. We will continue to train our employees and work on our shortcomings. After all the only reason we are here is to ensure a quality stay for you..... our guest. Best regards.

Costa Mesa, United States
Reviewed 14 April 2015

It was excellent place to do a get away for the weekend. leaving everything at home phones,work, Just relax fun shopping,dining out. or stay in your room and read a book with no phones ringing. reconnect with your partner.

Review collected in partnership with Best Western
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Helpful?
Thank Stephan C
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are glad you enjoyed your stay with us. We will continue to do everything possible to ensure a pleasant stay for you.... our guest. We appreciate the feedback so we may continue to work on our shortcomings to obtain 100% guest satisfaction. Best regards.

london
Reviewed 14 April 2015 via mobile

Well here it is folks my comparison of 2 hotels. One high end in LA Jolla and this in low end in Laguna beech First off We have a king room on forth ( top) floor with the most massive jacuzzi bath in room and really nice clean comfortable QUIET!! Room. All for less than $150 pn + $10 parking...

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Helpful?
Thank Skubaboy
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We concur with what you said. We will continue to instill a can do attitude in all our staff and always works towards 100% guest satisfaction. I will glad share your words with the staff to motivate them to continue their efforts. Happy travels.

Edmonds, Washington
Reviewed 13 April 2015 via mobile

The rooms are really very well maintained and spotlessly clean. I always look in crevices to check on cleanliness. The room was a great size, the bathroom even better, with separate toilet. 2-person spa bath which I used to take regular bath. It would be unconcionable to use it as a spa during the drought and waste all that water....

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Helpful?
Thank 54lynn
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am sorry for the mishap at the hotel. We are continously checking the property for safety for our employees and our guests. It is our number one priority. I trust you will be hearing from our insurance quickly to resolve the issue. Best regards. .

Vancouver, United States
Reviewed 13 April 2015

Hotel is right on the Coast Highway and next to the fire station. You can imagine how noisy this was. We are used to a little night noise but not much. The room was not clean and the blanket/throw on bed was dusty dirty. They didn't offer any water or other complimentary items in your room, every thing had a...

Review collected in partnership with Best Western
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Helpful?
Thank Monica B
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that we did not meet your expectations. I will share your words with the staff and implement steps so this does not happen again. We pride ourselves in providing a clean and affordable product. Thanks for your comments.

Denver, Colorado
Reviewed 12 April 2015

I would have given this more than 3/5 if it wasn't for the terrible breakfast and rude staff. The room was nice, much bigger than expected and had a 2 person spa! Comfy bed and huge bathroom. Good water pressure. A little old, the air con was a bit noisy when getting up to temperature, but it was nice. Walking...

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Helpful?
Thank R0wi3
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am sorry that we did not meet your expectations. I am particularly sorry for the staff members impulsiveness. I am sure she meant no disrespect but rather it was to warn you of the broken item. We will continue to train our employees and strive for perfection. Best regards.

CA
Reviewed 12 April 2015

We took a girls trip (me and my mom and daughters) wanting to get away for a couple of days. We usually stay closer to the shops etc. in Laguna but we thought we would give this place a go. It is a bit of a walk to town, places to eat and the movie theater but the nice thing...

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Helpful?
Thank CAChristy
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am glad that yoy enjoyed your stay with us. I am glad that you noticed the staff efforts to be helpful. There can be no substitue for superior customer care. We look forward to your next visit.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our fully air-conditioned rooms featuring beautifully appointed furnishings and 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar. Complimentary high-speed Internet! Complimentary hot buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the Laguna Brisas Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Laguna Brisas is located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway. Parking fee $20 USD per night; one parking spot allowed per room. Enjoy your moment at the Laguna Brisas Hotel today! ... more   less 

Additional Information about Laguna Brisas Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651-3262 (Formerly BEST WESTERN PLUS Laguna Brisas Spa Hotel)
Region: United States > California > Orange County > Laguna Beach
Price Range: €139 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Brisas Hotel 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western
Hotel Style:
#9 Family Hotel in Laguna Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Brisas Hotel staff and other travellers.
4 questions
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Questions? Get answers from Laguna Brisas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request room with ocean view balcony”
627mistya, 3 May 2017 | Read review
“The view rooms are not the quiet rooms since they are above PCHighway.”
lindad633, 17 Jan 2017 | Read review
“Regardless of the room location, you do not get a direct beach view. Do ask for a room toward the front of the property for a partial view.”
Laura-Alabama, 6 Jan 2017 | Read review
“Rooms on the 3rd and 4th floors tend to have less street noise.”
teresam0723, 1 Dec 2016 | Read review
“Make sure you get a room with elevator access”
nativecal, 27 Nov 2016 | Read review
5 of 5
Booking.com
US$150* /night
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PricelineUS$150
Orbitz.comUS$150
Expedia.comUS$150
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Prices are for 1 room, 2 adults
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