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Laguna Brisas Hotel

Booking.comUS$150*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Laguna Brisas Hotel
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722 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Paris, France
Reviewed 3 June 2015

We spent the weekend at his hotel with our two granddaughters The room with balcony and partial ovcean view was a few steps from the pool and jacuzzi We walked to the beach both days , an easy walk The beds were comfortable, the staff very helpful . They recommended a restaurant nearby MOZAMBIQUE which was wonderful The breakfast buffet...

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Helpful?
Thank francoise623
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are delighted that we met your expectations. I will gladly share your words with the staff. We will continue to do everything possible to ensure a great stay. Please come back and visit us soon. Travel safe.

Las Vegas, Nevada
Reviewed 2 June 2015

Best Western Laguna Brisas is not classified as a 5 star hotel, yet we believe it worthy in it's category to give 5 stars for overall friendliness, cleanliness & comfort. Kevin at the front desk is a gem, he trumped our Priceline reservation by upgrading our room to King, threw in free parking voucher, and bent over backwards to ensure...

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Helpful?
1Thank J B
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

Our staff will be thrilled to learn that their efforts have been noticed. We will continue to instill a can do atitude in all our employees and work on our shortcomings. We hope to see you again in the near future. Happy travels.

Choctaw, United States
Reviewed 1 June 2015

The staff was wonderful here and the room was cozy. The room had a Jacuzzi big enough for two. There are several beaches and parks along Pacific Coast Highway and free transit along PCH. We would have stayed another day, but they did not have a room available. This would be a nice destination spot for a vacation.

Review collected in partnership with Best Western
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Helpful?
Thank Katherine J
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are so happy that you enjoyed your stay with us. We will share your words with the staff so they may be motivated to continue to give the best of themselves to ensure a quality stay for you... our guest. Please come back soon.

Lake Forest, California
Reviewed 27 May 2015 via mobile

This is a hotel that is the closest to "not too good and not too bad" I've ever stayed at. Thought it's close to the beach, it's generally far from other interesting things. It's kind of pieces together and "new and improved" in look. Service was not special - kind of un-memorable really - but, at least you can stay...

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Helpful?
Thank Dave H
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are disappointed that you did not enjoy your stay with us. I will share your words with the staff. We will continue to instill a culture of service in all our employees and work on our shortcomings. We firmly believe there can be no substitute for superior customer care and a a good product. We will work towards that...

Laughlin, Nevada
Reviewed 26 May 2015

Our room was on the third floor facing the ocean. Beautiful view from the balcony and at night you could see and hear the waves breaking LOVE IT we stay for three days The beach is to die for the rock formations Oh my goodness In fact my husband and I plan to go there again this summer The must...

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Helpful?
Thank Michelle C
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We loved the word "fantastic". Our staff will be thrilled that their efforts have a positive impact on our guests' stay. We will continue to strive for 100% guest satisfaction. Please come back and see us soon. Happy travels.

chicago IL
Reviewed 26 May 2015

The room's decor was kind of coastal/funky, which we liked - and it seemed to have been updated relatively recently. The room was very clean. Loved the view from the upper sun deck - the hotels and ocean across the street. A nice place to wind down in the late afternoon or early evening. The breakfast included typical American hotel...

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Helpful?
Thank cg_travels_and_eats
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are ecstatic that we met your expectations. I will gladly share your words with the staff. We will continue to do everything we can to ensure a quality stay for you.... our guest. Travel safe.

Vista, California
Reviewed 26 May 2015

The hotel seems a little dated but the most important thing- the beds- were very comfortable. My biggest issue was with the shower which seems to have been added at some point but it is not very functional and actually very dangerous. My room had a jacuzzi tub and to use the shower, I had to climb into the tub...

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Helpful?
Thank RJA_SD_1964
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

We are disappointed but not discouraged that we did not meet yoour expectations. We will contineu to train our staff and work on our shortcomings. We trully feel there can be no substitue for superior customer care in a comfortable environment. Happy travels.

Mill Valley, United States
Reviewed 26 May 2015

This hotel is quite outdated. The walls are paper-thin (snoring next door), thick, black mold under the shower faucet handle, terrible quality of pillows made for a fitful sleep for all of us. Good location and friendly staff were a plus but did not make up for the overall experience of my stay.

Review collected in partnership with Best Western
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Helpful?
Thank Russell L
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that we did not meet your expectations. I will share your words with the staff as a training tool. We will continue to to train our employees and instill in them a can do attitude. Best regards.

Rancho Cucamonga
Reviewed 18 May 2015

Very convenient location, next to the trolley stop as well. The quality of the hotel is exceptional, could use a few updates but overall I would say this is a great place. If you are staying on the beach facing side of the property, be advised there is heavy traffic on that side and is very noisy.

Review collected in partnership with Best Western
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Helpful?
1Thank Jeremy L
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am glad that you enjoyed your stay with us, I will share your words with the staff. We will continue to train our employees and instill in them a " can do " attitude in them. We firmly believe there can be no substitute for superior customer care. Happy travels.

San Dimas, California
Reviewed 14 May 2015

First of all, we had to park in a dark underground parking area with very narrow spaces and dim lighting which we were charged $10/night. Because of extremely noisy highway, we asked for a quiet room. The room was quiet but was on the fourth floor and took an elevator to the third floor and had to drag our suitcases...

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Helpful?
1Thank rebrawlings
Jose2244, Manager at Laguna Brisas Hotel, responded to this review

I am disappointed that we did not meet your expectations. We will continue to train our employees and work on our shortcomings. We appreciate your comments. We will continue to strive for 100% guest satisfaction. Best regards.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our fully air-conditioned rooms featuring beautifully appointed furnishings and 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar. Complimentary high-speed Internet! Complimentary hot buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the Laguna Brisas Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Laguna Brisas is located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway. Parking fee $20 USD per night; one parking spot allowed per room. Enjoy your moment at the Laguna Brisas Hotel today! ... more   less 

Additional Information about Laguna Brisas Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651-3262 (Formerly BEST WESTERN PLUS Laguna Brisas Spa Hotel)
Region: United States > California > Orange County > Laguna Beach
Price Range: €139 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Brisas Hotel 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western
Hotel Style:
#9 Family Hotel in Laguna Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Brisas Hotel staff and other travellers.
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Questions? Get answers from Laguna Brisas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request room with ocean view balcony”
627mistya, 3 May 2017 | Read review
“The view rooms are not the quiet rooms since they are above PCHighway.”
lindad633, 17 Jan 2017 | Read review
“Regardless of the room location, you do not get a direct beach view. Do ask for a room toward the front of the property for a partial view.”
Laura-Alabama, 6 Jan 2017 | Read review
“Rooms on the 3rd and 4th floors tend to have less street noise.”
teresam0723, 1 Dec 2016 | Read review
“Make sure you get a room with elevator access”
nativecal, 27 Nov 2016 | Read review
5 of 5
Booking.com
US$150* /night
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Orbitz.comUS$150
PricelineUS$150
Expedia.comUS$150
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Prices are for 1 room, 2 adults
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