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Seems a little in shambles. If had not been for Shonda at the front desk and Happy M in customer service I would have left early. Corporate needa to be involves with the lack of staff that they have on hand.More
Thank Kevin S
Response from Gary C, General Manager at Holiday Inn San Diego - La MesaResponded 6 February 2017
Thank you for taking the time to write a review about the Holiday Inn La Mesa. I am sorry to hear that you feel that there were not enough employees available to assist you. I am not sure what time/date you are referring,...More
when I was checking in for a 6 night stay, I was quoted a price of $89.00 plus $8.90 tax. I asked the clerk for a receipt she said I would get it when I checked out. When I did check out I was charged...More
Response from Gary C, Manager at Holiday Inn San Diego - La MesaResponded 11 January 2017
I am sorry that this is still an issue after discussing with the team and communicating to Corporate IHG. I understand that you are frustrated, but there is no dishonesty on our behalf. Rather we are honoring the rates that you signed, and...More
Hotel was nice, not a great view due to location, but look good....room looked good also. Nice renovation. However, the bed was horrible! Felt like sleeping on a box (or really cheap bed!). Parking not great, but staff was nice.
Restaurant was ok, but ran...More
Response from Gary C, General Manager at Holiday Inn San Diego - La MesaResponded 28 December 2016
Thank you for taking the time over the Holiday Season to review your stay at the Holiday Inn La Mesa.
I wanted to point out a few things that will make your next stay great! Parking, out front gets tight; however, we have...More
This is an older hotel in need of upgrades. The fan on the ac unit is loud and kept me awake at night and is ineffective in cooling the room to a comfortable temperature. Parking was a challenge. The room was without bar soap. When...More
Thank Tammy T
Response from Gary C, General Manager at Holiday Inn San Diego - La MesaResponded 19 December 2016
Dear Tammy T-
Thank you for taking the time to review your stay with us. I thank you for pointing out the areas of need as we continue to improve the hotel from the previous management company.
We are looking to "refresh" the hotel in...More
I stayed 8 days at this hotel in November 2016 and it isn't a bad place, but their billing department and restaurant were a joke. I pre-paid extra for the breakfasts at the restaurant, but the cook was out or late three of those days...More
Thank Mathew G
Response from Gary C, General Manager at Holiday Inn San Diego - La MesaResponded 9 December 2016
I apologize that you had such an incident that did not leave a good impression. It appears that during the transition of Management teams at the hotel, that we made a few mistakes.
We have been diligent in training the entire new team at...More
US$88 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Good morning. Although we love pets, we are only pet friendly to those with certified service animals. The Candlewood Suites Hotel in Mission Valley- another IHG Brand is pet friendly. Hopefully they can take care of you... More
Good morning. Although we love pets, we are only pet friendly to those with certified service animals. The Candlewood Suites Hotel in Mission Valley- another IHG Brand is pet friendly. Hopefully they can take care of you and your little ones.