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Check in was easy, but my key card never worked. I had to come down to the front desk three times after they claimed they re-programmed it. The restaurant in the hotel, sub par. They were out of half of the stuff on the menu....More
Response from IHGService, Guest Relations Manager at Holiday Inn San Diego - La MesaResponded 1 week ago
Thank you for choosing to stay with us and for taking the time to share your recent experience at our hotel. On the other hand, I truly regret to learn about your dismay towards the quality of service you have experienced. Allow me...More
I have stayed here many times in the past , over 2 years ago.
The place has changed a lot since then. i am not sure if there has been a management change but the standard has certainly dropped.
Room and bed was ok but...More
Thank Brendan K
Response from Gary C, General Manager at Holiday Inn San Diego - La MesaResponded 24 July 2017
Thank you for taking the time to review your current stay at the Holiday Inn La Mesa.
I apologize that a small kitchen incident, which sounded the alarm, awoke so many people at 5am. I am glad; however, that the alarm functioned as it is...More
This place is ridiculous. Every time we walked out and had to go back in, our key card did not work. We had to have our key cards reactivated 4 time in 1 day! This is horrible service. The restaurant is the slowest I have...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Diego - La MesaResponded 11 August 2017
Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies for the inconvenience...More
We were at this Holiday Inn from Mon. June 26 - Wed. July 5th 2017.
The front desk was very courteous .
They did any thing they could to accommodate us when we needed it.
However , on a few nights they did seem under...More
Thank jason p
Response from IHGService, Guest Relations Manager at Holiday Inn San Diego - La MesaResponded 21 July 2017
Hi jason p,
Thank you for taking the time in posting a review about our property on TripAdvisor. I appreciate your kind words towards our hotel staff and the customer service they delivered. It is indeed heartwarming when a valued guest takes the time to...More
Stayed at this Holiday Inn while on business. Room was clean, bed comfortable, and shower was nice and hot. Nothing special but a good hotel for the money. The location was very convenient for business in El Cajon. There were lots of local eateries close...More
Response from Gary C, General Manager at Holiday Inn San Diego - La MesaResponded 23 June 2017
Thank you so much for the great review. I am very pleased to hear that we exceeded your expectations.
Hopefully, we will see you again soon.
US$101 - US$201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Good morning. Although we love pets, we are only pet friendly to those with certified service animals. The Candlewood Suites Hotel in Mission Valley- another IHG Brand is pet friendly. Hopefully they can take care of you... More
Good morning. Although we love pets, we are only pet friendly to those with certified service animals. The Candlewood Suites Hotel in Mission Valley- another IHG Brand is pet friendly. Hopefully they can take care of you and your little ones.