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Heritage Inn La Mesa

72 reviews
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Traveller (9)
Room & Suite (9)
Pool & Beach (1)
Overview
  • Excellent6%
  • Very good16%
  • Average9%
  • Poor22%
  • Terrible47%
24 Feb 2017
“Train or retrain your receptionists. I checked in on Feb 21. The older woman working the counter needs to be retrained.”
19 Feb 2017
“Some plusses, more minuses”
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Bar/Lounge
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (72)Write a Review
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1 - 5 of 67 reviews
Reviewed 6 November 2017

Booked on Priceline, lured in by the cheap price. We've booked cheap rooms on Priceline before and have been pleasantly surprised, but this was a complete disaster. Should have turned and run when checking in and there was a sign over the check in desk...More

Thank Citlali Lisa M
Response from Connie F, General Manager at Heritage Inn La MesaResponded 12 November 2017

I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity to...More

Reviewed 8 August 2017

it sucks. it smells like piss and mold. it's way over priced. this place is so old I saw mosses walk by. everything about this place said's only low life stay here. keep looking for another place. go to motel 6.More

Thank rlwood4933
Response from Connie F, General Manager at Heritage Inn La MesaResponded 13 August 2017

I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity to...More

Reviewed 10 July 2017 via mobile

Truly awful! I do no believe most reviews that give an establishment the wost Rating. They earned this one. The room was filthy. Refrigerator made me gag. Police officers were there constantly. Never felt safe. Stay in a hostile first.More

Thank RevWren
Response from Connie F, General Manager at Heritage Inn La MesaResponded 12 July 2017

Dear Guest: Let me start by thanking you for having taken the time to provide us with your comments regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please...More

Reviewed 18 May 2017

Great value. Friendly and respectful employees. I have stayed here a few times and had a good experience every time. The rooms are very clean and well maintained. I don't have a pet but they do accept dogs per sign in their lobby.More

Thank customer1C
Response from Connie F, General Manager at Heritage Inn La MesaResponded 21 May 2017

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We...More

Reviewed 28 March 2017

It was a nice accommodation for the money and the staff was very friendly and helpful. The room was clean and came with a refrigerator. They also furnished us with a roll away bed for a modest price. I would definitely consider staying at this...More

Review collected in partnership with this hotel
Thank johnaK3057US
Response from Connie F, Manager at Heritage Inn La MesaResponded 2 April 2017

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We...More

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About
Amenities
Top amenities
Free Parking
Pool
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Details
Price range
US$52 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$52 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (9)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Get rid of cockroaches!"
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"We got the two queen beds for a nominal amount more money, think the room larger. Worth it."
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"Rooms at any other hotel are the ones to go to."
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"It is billed as free wifi, but wifi does not work in the rooms at all. A good room to book would be at a..."
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