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Sheraton La Jolla Hotel

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1,200 Reviews from our TripAdvisor Community

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Showing 1,157: English reviews
Lewisburg, Pennsylvania
Reviewed 21 July 2014

Since we're from the east coast, we knew we were taking a chance when we booked this hotel sight-unseen. We chose it for the price and location. We found it to be conveniently located to the attractions we planned to visit: Balboa Park, the zoo, Legoland, the Midway and Seaworld. The young lady who checked us in could not have...

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Helpful?
Thank thower2014
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello thower2014, Thank you for sending in your review from your recent stay! We are so glad to hear that you had an enjoyable visit and very much appreciate your compliments to the staff. We are proud to take part in the Sheraton Make A Green Choice program which saves water, energy, and lessens chemical usage. This program does mean...

Reviewed 20 July 2014 via mobile

We booked a stay at the Sheraton La Jolla on Holiday Court. The location could not have been better within walking distance to shops, restaurants, movie theaters, and freeway access. We were upgraded to a king suite that had 2 separate areas with 2 flat screen TVs. Would definitely stay there again.

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Helpful?
Thank Lauren M
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Lauren M, Thanks for your great review! I am so pleased that you enjoyed your upgraded guest room and took advantage of our convenient access to the shops and entertainment next door. We will look forward to seeing you next time! Sincerely, Kate Reighard Revenue Manager

Hollister, California
Reviewed 17 July 2014

You are paying for the address here. This Sheraton is an old property which needs to be renovated. The biggest and most concerning problem of our three night stay is that the security door from the hallway which opened to the outside did not close unless you pulled it shut (rendering the keycard entry useless). We brought this to management's...

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Helpful?
Thank julie f
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello julie f, Thank you for sending in your comments about your recent stay. Our apologies for the challenges that you experienced during your stay. We appreciate you bringing these to our attention and will certainly pass along your comments to the appropriate department heads for their follow up with the staff. Thank you again for sending in your experiences...

Rochester, Minnesota
Reviewed 16 July 2014

Awesome hotel with unique environment, pool, courtyard. Really special. Surprised by rude guests in restaurant. One woman had the gall to be on a loud speakerphone conversation at breakfast. Really? Would be nice for the manager to step in like they would if someone was loud in the next room.

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Thank Gungagalunga
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Gungagalunga, Thank you for sending in your review. We are pleased to read that you enjoyed the hotel grounds. Our apologies for the disturbance during your time in our restaurant. Rest assured that our Food & Beverage Director will be made aware of your comments as we certainly do not want to see any diner's enjoyment being disrupted by...

Reviewed 16 July 2014

We visit San Diego periodically and find the Sheraton La Jolla to be conveniently located. Although we have had minor problems with the rooms, including extremely hot water only (even in the toilet) and an air conditioning compressor that needed repair, we found the staff to be extremely helpful. Armando in particular from the facilities department was quite accommodating and...

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Helpful?
Thank William B
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello William B, Thank you for sending in your comments regarding your recent stay. We certainly apologize for the challenges in your guest room but thank you for your compliments to Armando as we are pleased he was able to successfully assist you. We will look forward to your return visit! Sincerely, Kate Reighard Revenue Manager

Highlands Ranch, Colorado
Reviewed 16 July 2014

Management decided after booking error for group of 5 to put us in a room for 4 with a roll-away bed against code- They had the chance to either give us a second room, or larger Executive room to meet code, but didn't- Kate, their revenue manager was the decision maker on this- No one disputed the roll away bed...

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Thank Colorado859
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Colorado859, I am happy to speak with you again personally concerning your stay with us and welcome you to contact me directly at your convenience. To give backstory, I had spoke with the Travel Agency who made the booking and explained to them very clearly that a rollaway bed was not permitted in this particular guest room. The Travel...

Helsinki, Finland
Reviewed 13 July 2014 via mobile

We spent three nights in La Jolla Sheraton. Room was good and poolarea great! Parking was 13$ per night but it really was worth it. La Jolla is nice place and it takes only 30 minutes to San Diego center. Sheraton was nice stay and we would stay here again if we'd visit in SD again. And especially go to...

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Thank 1011S
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello 1011S, Thanks for your great review! We definitely appreciate all of your kind words and are glad that you had an enjoyable stay. I will certainly pass along your compliments and we hope that you may come back to stay with us again very soon. Sincerely, Kate Reighard Revenue Manager

SW GA
Reviewed 12 July 2014 via mobile

We stayed here for one day and enjoyed and nice stay. We stayed in the executive suites. The beds were excellent. The hotel staff was very helpful, courteous and nice. The grounds were very well kept with a nice pool. The restaurant served a good breakfast, a little pricey though. Would definitely stay here again.

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Thank junderw66
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello junderw66, Thank you for sending in your comments about your recent stay. We are pleased to read that you enjoyed your visit and appreciate your compliments about your guest room and the staff. We hope that your next visit to La Jolla comes soon and we will look forward to seeing you again. Sincerely, Kate Reighard Revenue Manager

Fullerton, California
Reviewed 12 July 2014

Arrived at check in. Previously always had been awarded Sheraton Club access. This uppity Sheraton informed me that they didn't participate for Gold Members. (Unlike EVERY OTHER Sheraton I've stayed at.) Granted, the rules do indicate you must be Platinum, but as stated I've always been offered the access, especially having over 250 SPG check-ins/stays. Pool was messy with no...

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Helpful?
Thank Phillip S
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Phillip S, Thank you for sending in your comments about your recent stay. I certainly do apologize that we were not able to meet your expectations. We are aware that other properties may offer additional unpublished benefits to various levels of SPG members, and we thank you for your understanding that the Sheraton La Jolla is obligated to follow...

Denver, Colorado
Reviewed 11 July 2014

Don't get me wrong, it's not a 4 star property, but it's far better than outside appearances would lead you to believe. First off, it looks pretty dated, in terms of architecture. Additionally, it seems to rest on the I-5 freeway, which leads you to think it's going to be very noisy. Now, I have to temper my review by...

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Helpful?
Thank Christine M
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Christine M, Thanks for your great review! We love to hear from such a valued Platinum SPG member as yourself. Thanks for all of your compliments to the guest room and the hotel grounds; we are glad that you found us to be a great value in La Jolla as we certainly strive to be! We'll look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more   less 

Additional Information about Sheraton La Jolla Hotel

Address: 3299 Holiday Court, La Jolla, San Diego, CA 92037
Region: United States > California > San Diego > La Jolla
Price Range: €152 - €353 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton La Jolla Hotel 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sheraton La Jolla
La Jolla Sheraton
Hotel Style:
#9 Romantic Hotel in La Jolla
#11 Business Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton La Jolla Hotel staff and other travellers.
10 questions
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San Diego, California
Carmichael, California
1 month ago

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Questions? Get answers from Sheraton La Jolla Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the carpark can get a little noisy.”
 of 5 bubbles mvandenbuuse, 30 Nov 2016 | Read review
“Executive building has best suits”
 of 5 bubbles trishh317, 12 Nov 2016 | Read review
“Close to the La Jolla Cove.”
 of 5 bubbles dhimber, 8 Nov 2016 | Read review
“The club rooms are preferable”
 of 5 bubbles Influencer, 1 Nov 2016 | Read review
“Easily access to highways, university, hospitals, restaurants, and shopping.”
 of 5 bubbles frenekam, 19 Oct 2016 | Read review
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