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Sheraton La Jolla Hotel

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Sheraton La Jolla Hotel
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1,224 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton La Jolla Hotel
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Showing 1,180: English reviews
Queens, New York, United States
Reviewed 4 weeks ago

I was really excited to stay at this property based on all the positive reviews in TripAdvisor, but to be honest I was really disappointed. First, the receptionist did not make us feel welcome at all. I asked him if I should provide my member number, he replied there's not point if I am not one of the higher end...

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Helpful?
1Thank Rezaul K
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Dear Rezaul K, Thank you for taking the time to share your recent experience at our property. On behalf of our entire team, I apologize for the shortfalls you experienced during your stay. Our goal is to provide a memorable stay for each of our guests and I am sorry this was not your experience. I can assure you we...

Reviewed 21 January 2017 via mobile

We thought we took everything when we checked out but forgot a pair of suit pants! Veronica was kind enough to find them and send them to us, but wait we realized we also forgot shoes and a belt! LoL! Once again Veronica to the rescue! Thank you so much!

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Helpful?
Thank Acknjackson
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Acknjackson, Thank you for your review! Oh goodness, I always tend to leave items behind when traveling too! I am glad that Veronica was able to get your belongings back to you. We hope to welcome you back soon! Best wishes, Makena Catlett Revenue Manager

Luxembourg City, Luxembourg
Reviewed 21 January 2017

My boyfriend and I stayed here for 5 days and we absolutely loved it! We received a great deal through one of my travel booking engines. My sister lives in San Diego and La Jolla was always my favorite area. I thought the location was perfect because the Village Square was within walking distance for breakfast, lunch, and dinner. Its...

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Helpful?
Thank VanessaPerez
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello VanessaPerez, Thank you for your review! I am glad to see that overall your trip was a great success! Thank you for mentioning our convenient location and safe surroundings. I am sorry to see that some details were missing from your reservation, but am glad to see our front desk was able to assist you in sorting it out!...

Boston, Massachusetts
Reviewed 19 January 2017

Wonderful stay with an excellent concierge lounge with tons of breakfast options. Check in was smooth and easy and Aram was very helpful and informative. Room is updated with super cool touch lamps. Fridge and microwave already in room. Koi pond outside is splendid. Only comment is found some hairs in bed and bathroom. Thank you so much!

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Helpful?
Thank Viktoria O
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Dear Viktoria O, Thank you for taking the time to review our property! I am glad you visited our club lounge and enjoyed the breakfast options. Thank you for mentioning the refrigerator and microwave, they are two of our multiple amenities we are proud to offer in all of our guestrooms! I am sorry about the hairs found in the...

A TripAdvisor Member
1 review
Reviewed 18 January 2017 via mobile

This is a great hotel with a good location when you are staying for an extended time or frequently. Close to a shopping center so you can walk to get what you've forgotten or need (Whole Foods, CVS, TJ's, etc). Kudo's to the great staff, especially Joleen in the club lounge and Scott in the bar.

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Helpful?
Thank A TripAdvisor Member
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello, Thank you for your review! I am glad to see that you enjoy our convenient location, and that our staff have helped provide a memorable experience! Thank you for mentioning Joleen and Scott, I will pass along your kind words to them and the management team. We hope to welcome you back soon! Best regards, Makena Catlett Revenue Manager

Los Angeles, California
Reviewed 18 January 2017

I would like to compliment the hotel on its gorgeous greenscape! I loved being surrounded by palm trees and taking a walk near the pond. Outdoor hot tub and heated pool helped me unwind from a busy work week! The staff at Sheraton La Jolla were wonderful. Special compliments to Aram who works the front desk. I checked in late...

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Thank cgarttner
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Dear Cgarttner, Thank you for taking your time to review us! Thank you for your kind words about our tropical landscaping, it's nice to see that you are able to relax while traveling for work. Thank you for mentioning our great staff including Aram and our General Manager Craig, it is our goal to provide you with a memorable experience!...

Reviewed 17 January 2017

My husband stays at this Sheraton Hotel for work and I always enjoy accompanying him to this specific location. Shooter's has delicious food and the bartenders are great, specifically Scott! He is always SO welcoming, knowledgeable about the menu & knows which drink pairs best with our meal. He has the perfect personality for someone in the service industry. (He...

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Helpful?
Thank Kmmitschele
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Dear Kmmitschele, Thank you for your review! I am glad that while staying with us you also visit Shooter's Bar and Grill, as the food is great and we take pride in our team members. I am happy to see that Scott has helped make your stays memorable, I will share your kind words with him and the rest of...

Winchester, United Kingdom
Reviewed 16 January 2017 via mobile

From the excellent and friendly check-in with Joey, who's attention to detail was impressive, we knew this would be yet another great stay at the Sheraton La Jolla. And so it proved. Book a room with Club Access, and then you will hopefully encounter Jolene at the SPG Concierge desk. What a warm greeting and we felt genuinely welcome. Jolene...

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Helpful?
Thank Stephen H
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Stephen H, Thank you so much for taking the time to share your recent experience. We work hard to provide great service and I am so glad that our team did not fail! Thank you for mentioning Joey, Jolene, and Aldair - I will pass along your kind words to them and the management team. We hope to welcome...

Ojai, California
Reviewed 10 January 2017 via mobile

Had a late business meeting and turned up at the Bar and Grill, met by a wonderful bartender who was looking after all his customers watching a College Football final. He was the happiest most attentive bar tender we have met in awhile. He recommended a fantastic wine for us and was really friendly with all of us in the...

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Helpful?
Thank JoOConnell
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello JoOConnell, Thank you so much for taking the time to share your feedback! I am so glad to hear about your great experience at Shooter's Bar & Grill, and that Scott was such a big part in making your time enjoyable. Should you be in the area, we hope to welcome you back! Best regards, Makena Catlett Revenue Manager

Reviewed 9 January 2017 via mobile

The front desk staff makes my day every day. These guys are the best! One day I couldn't start my car and the front desk staff helped me turn the ignition on and even kept it a secret from everyone else. These guys are wonderful. Besos

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Helpful?
Thank Nima J
LaJollaSheraton, Manager at Sheraton La Jolla Hotel, responded to this review

Hello Nima J, Thank you so much taking the time to write a review! I am so glad to see that you enjoyed your stay, as we pride ourselves in creating memorable guest experiences. I am also glad the front desk was able to help you out when having car troubles. Thank you again for sharing your experience! We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more   less 

Additional Information about Sheraton La Jolla Hotel

Address: 3299 Holiday Court, La Jolla, San Diego, CA 92037
Region: United States > California > San Diego > La Jolla
Price Range: €147 - €378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton La Jolla Hotel 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sheraton La Jolla
La Jolla Sheraton
Hotel Style:
#9 Romantic Hotel in La Jolla
#11 Business Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton La Jolla Hotel staff and other travellers.
11 questions
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11 days ago
San Diego, California
Carmichael, California
2 months ago

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Questions? Get answers from Sheraton La Jolla Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is the unhotel-hotel... nice not to stay in a high rise hotel... al rooms are great!”
 of 5 bubbles peytonlloyd, 22 Feb 2017 | Read review
“This is a great place to stay if you have family members receiving treatment at UCSD”
 of 5 bubbles shannonhQ4028QX, 17 Feb 2017 | Read review
“Request a quiet room; one that faces the inner court.”
 of 5 bubbles hugeabundance, 17 Feb 2017 | Read review
“Facing the garden”
 of 5 bubbles dahguy, 15 Feb 2017 | Read review
“Rooms on the second floor overlooking the pool are the best!”
 of 5 bubbles jimcupper, 1 Feb 2017 | Read review
5 of 5