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Karuizawa Prince Hotel West

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Traveller (359)
Room & Suite (248)
Dining (25)
Overview
  • Excellent21%
  • Very good51%
  • Average22%
  • Poor4%
  • Terrible2%
Travellers talk about
“new york”(9 reviews)
“shuttle bus”(12 reviews)
“main building”(8 reviews)
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (432)Write a Review
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All reviewsnew yorkshuttle busmain buildingthe cottagesshopping malleast sidebig familyshort triplong waiting timewarm hotelprice you paybicycle rentalwash basinapple pierooms are cleanjapanese breakfastkaruizawa station
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1 - 5 of 93 reviews
Reviewed 16 December 2017

We stayed at the Prince hotel West in November in one of the rooms rather than one of the cottages. The room was spacious and clean. I accidentally booked a smoking room when i wanted a non-smoking room. As they were fully booked then they...More

Thank KiwiTravelers
Reviewed 25 November 2017 via mobile

酒店內及滑雪廠的工作人員服務都非常的好,離購物中心近,接駁車也相當方便。 唯獨酒店位於購物中心內的服服台人員,態度非常差,在我們剛抵達時想要問ㄧ下資訊時,口氣相當差,讓我們感到非常的被污辱 Everything was perfect, the hotel staff to the staff in the ski hire center were very friendly and helpful Only the receptionist from guest center inside the shop plaza was extremely rude, we were very disappointed

Thank AlexiaZoey
Reviewed 2 November 2017 via mobile

The 4 of us stayed at their 2 bedrooms lodge for 2 nights. The environment is great and the wooden lodge is perfect. It was a great experience! The only issue is their long waiting time for buggy service. We waited for almost 30 minutes...More

Thank Simon N
Reviewed 30 October 2017

Our cottage is about 15 minutes walk far from the lobby, although they provide a pick up car but NO ONE ANSWER THE PHONE CALL for more than 30 minutes. We also try to call the operator instead but the operator just say she is...More

2  Thank Enikuse
Reviewed 30 October 2017

We stayed at the cottage for 8 persons. Very comfortable as there were 4 rooms with 4 toilets. Very good for family or group of friends. You can call for buggy anytime to go from hotel to cottage or vice versa as it is quite...More

Thank Sally401
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About
Amenities
Top amenities
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Things to do
Restaurant
Bar/Lounge
Spa
Golf course
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$123 - US$630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Karuizawa-machi
#2 Spa Hotel in Karuizawa-machi
#2 Luxury Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$123 - US$630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Karuizawa-machi
#2 Spa Hotel in Karuizawa-machi
#2 Luxury Hotel in Karuizawa-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (359)
Room & Suite (248)
Dining (25)
Hotel & Grounds (289)
Bathroom (9)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
margarettan2003
14 December 2017|
AnswerShow all 3 answers
Response from Ashley T | Reviewed this property |
Sorry I think you would have top check with the hotel. Thank ylou
0
Votes
Elsie M
25 September 2017|
AnswerShow all 5 answers
Response from 軽井沢プリンスホテル | Property representative |
Hot bathing facilities are available at Karuizawa Prince Hotel East. The Prince Karuizawa, will be dedicated to guests in the East Main Building. Guests staying at West Cottage, East Cottage can use at separate charge on... More
1
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Google Translation
cutiedoggy13
5 April 2017|
AnswerShow all 5 answers
Response from jeffayn | Reviewed this property |
Even if you miss the last shuttle bus, there a taxi stand just right after your elevator door open. There is no worry at all . Yes, the taxi run till late nights too..
0
Votes
Room Tips
"It is better that choose cottage nearby reception. Because cottage that is far from reception, have to use..."
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"Third floor gives lovey Third floor gives lovely forest views"
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"Advance reservation is highly recommended."
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"Cottage is nice to have different experience than usual small Japanese hotel room."
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