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Grand Sihanoukville Hotel

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Grand Sihanoukville Hotel
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317 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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South Holland Province, The Netherlands
Reviewed 2 weeks ago via mobile

If you ever go to Sihanoukville, never ever go to this hotel! ! Sorry for my words but it's a lowsy hotel. Power switches of 2/3 times per hour, our tv didn't work, the showerhead we couldn't fix and so on and so on! Absolutly, no value for money! A &GJ from Holland.

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Helpful?
Thank Gertjan_Holland
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Gertjan_Holland. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We deeply apologize for any inconvience you had during your stay, and we are sorry that we could not meet your expectations at this time. We use all feedbacks to improve our facilities, our services and our operation, and after...

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Old faded hotel a kilometer from centre in need of attention. In most things it is adequate but not special. Wifi absolutely useless. Nothing really bad but not a good vibe. Manager very helpful. Beware of rooms at right hand side of hotel as a new hotel I being built there so will be noisy from 7.00 am

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Helpful?
Thank phototraveler29
Øyvind M, Owner at Grand Sihanoukville Hotel, responded to this review

Dear phototraveller29, Thank your for staying at our Hotel, and for taking your time to write a review about your stay. We apologies that our Hotel did not meet your expectations, and you did not have a better stay. We are continuously improving our facilities and operation, and hopefully you will return one day, be more impressed after your stay....

Bex, Switzerland
Reviewed 4 weeks ago

We stayed 2 nights with a group tour in this hotel. We had a room at the 1st floor Tulip. Room is very large (approx 30 m2) as well as the bathroom which seems to have been renewed. Staff helpful to bring our suitcases to our room. We enjoyed the nice pool, cocktails are excellent. Breakfast is also good. We...

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Helpful?
Thank Philippe M
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Philippe M, Thank you for staying at our Hotel and for taking your time to rate us with a feedback. We are pleased to read that you did not hear any noise from construction work next to us, and it didn't disturb your stay at Grand Sihanoukville Hotel. Thank you for your compliments regarding our location near the beach,...

Sydney, Australia
Reviewed 4 weeks ago

For a value range hotel in Sihanoukville this ticked the boxes Thankfully after reading other reviews I was lucky enough to have a ground floor room and right by the pool Perfect The pluses are the friendly staff, the pool area and the varied Breakfast for such a small range Hotel The downside are the showers that soak everything in...

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Helpful?
Thank davidxkelly
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear davidxkelly. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. It is nice to read that you think our Hotel is Value For Money. Thank you for your compliments regarding our Great staff, our swimming pool, our breakfast and our location near the beach and restaurant area. Regarding the construction...

Massachusetts
Reviewed 13 January 2017

There is a really weird vibe about this hotel. I did not like the other customers who were staying here -- looks like a lot of "sexpats". Yuck. Construction next door is crazy, and the lack of an elevator when you are traveling with tons of luggage and children is ridiculous. Breakfast was good, and pool is nice. The room...

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Helpful?
Thank sophiesalibi
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear sophiesalibi. Thank you for staying at our Hotel and for taking your time to rate us with a feedback. First of all, thank you for your compliments regarding our breakfast and our swimming pool. We apologize for any inconvience you had with the construction noise next to us. There is much construction in Sihanoukville these days, because the city...

Reviewed 12 January 2017 via mobile

This hotel was the last part of our travel in cambodia. We hoped for a nice relaxing, lay-back hotel. There is indeed a big construction yard 10 meters from the hotel, and there was a big crowd of people eating in the restaurant producing a lot of noise. The rooms we got where ground floor and where small, the shower...

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Helpful?
Thank Fred J
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Fred J. Thank you for taking your time to rate us. We regret our Hotel did not meet your standard of expectations. We apologize for any inconvience you had when you arrived. We use all feedbacks to improve our Hotel and operation, and we know that we still have many things in our operation and facilities to improve before...

Reviewed 2 January 2017 via mobile

We stayed at Grand Sihanoukville for 2 nights in December. The location was great for where we wanted to be, close to the beach and shops/bars. The pool area was a real plus, the staff friendly and the breakfast was cheap. On the negative, the room we stayed in had a serious mould problem, it smelt terrible and we had...

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Helpful?
Thank Tim W
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear Tim W. Thank you for staying at our Hotel and for taking your time to write about your stay. First of all, thank you for your kind compliments regarding our location near town and the beach, our nice swimming pool and our facilitiies, our breakfast and our Great staff. We apologize for the smell in the room you stayed...

Sihanoukville Province, Cambodia
Reviewed 29 December 2016

The hotel was great. The rooms are very clean, nice pool, great service! The staff was always willing to help you as best they could. The breakfast was amazing! Good location. I would definitely recommend this hotel to anyone going to Sihanoukville!

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Helpful?
Thank yannissssss
grandsihan0ukville, Operation Controller at Grand Sihanoukville Hotel, responded to this review

Dear yannissssss. Thank you for staying at our Hotel and thank you for taking your time to rate us. It makes us glad and motivates our Team when we read that you enjoyed your stay here at Grand Sihanoukville Hotel. Thank you for your compliments regarding our cleanliness, our pool, our location and Great staff. We hope to get the...

Reviewed 21 December 2016 via mobile

We stayed here for 3 nights as the end for our Cambodia travel. Needless to say my partner and I were both disappointed. Good: its near the cbd and the beach ( although this is the worst beach in sihanoukville) Bad: the toilet didn't work when we got there and I ended up fixing it for them as they couldn't...

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Helpful?
Thank Jarrah H
Øyvind M, Owner at Grand Sihanoukville Hotel, responded to this review

Dear Jarrah H, Thank you for staying at our Hotel, and for taking your time to write a review about your experience. We apologies for any inconvenience you may have experienced during your stay. It is was easy to read from your feedback, that we still have many things in our operation and facilities to improve before everybody is happy....

Reviewed 18 December 2016 via mobile

It's a new one hotel, they have very comfortable suites, but view not so beautiful. It's places at very quiet area and about 7 min to the beach. There is a big pool with jacuzzi. Breakfast is varied and tasty. Staff is affable and friendly! This place for amazing holiday.

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Helpful?
Thank Мария Т
Øyvind M, Owner at Grand Sihanoukville Hotel, responded to this review

Dear Guest, Thank you for staying at our Hotel, and for taking your time to write a review about your experience. Thank you for all of your compliments, and we hope we will see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
A 5-minute walk from Ochheuteal Beach, Grand Sihanouk Ville offers air-conditioned rooms with private bathrooms. Featuring an outdoor pool and a restaurant, it also provides free Wi-Fi throughout the hotel.The simply furnished rooms at Grand Sihanouk Ville come with a TV and mini-refrigerator. Some rooms also have a private balcony with outdoor seating.Staff at the 24-hour front desk can arrange car rental, ticketing services, and tour arrangements, where buses can pick you up at the hotel. Luggage storage and laundry services are available.Western and Asian dishes are served at the poolside restaurant and bar. Guests can also order room service.Grand Sihanouk Ville is a 5-minute tuk-tuk (trishaw) ride from the bus station. It is within 10 minutes’ walk from Golden Lion Traffic Circle, a famous nightlife area in Sihanoukville.Hope to see you soon! ... more   less 

Additional Information about Grand Sihanoukville Hotel

Address: 23 Tola Street | Ochheuteal Beach and Serendipity Beach, Sihanoukville 18000, Cambodia
Region: Cambodia > Sihanoukville Province > Sihanoukville
Price Range: €24 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Sihanoukville Hotel 3*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Sihanoukville
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sihanoukville Hotel staff and other travellers.
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Questions? Get answers from Grand Sihanoukville Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at the 1st floor”
 of 5 bubbles 281philippem, 19 Jan 2017 | Read review
“Don't choose the top floor if you don't like staircases”
 of 5 bubbles davidxkelly, 18 Jan 2017 | Read review
“Don't stay on the 4th floor -- no elevator!!!”
 of 5 bubbles sophiesalibi, 13 Jan 2017 | Read review
“Go somewhere else if you want a good room!”
 of 5 bubbles 29tonye, 26 Nov 2016 | Read review
“Avoid the rooms on the first floor, too close to the pool.”
 of 5 bubbles polloroti, 13 Oct 2016 | Read review
5 of 5