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I've stayed at this hotel for the past 3 yrs with no trouble. I had reserved a 3 night stay for the end of March and in Jan. 2016 I was charged for my stay in advance. Manager Terri told me it was a new...More
3 Thank Stephanie H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded 22 February 2016
Dear Stephanie H,
Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Jackson, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent...More
Location: 20 min from Black Chasm Cavern and less than an hour from Mercer Cavern, Moaning Cavern and California Cavern.
Room: Decent sized room, bath and flat screen TV, fixtures in ok condition, in room ac and small refrigerator. Comfortable bed.
Wifi: Free wifi didn't...More
1 Thank R K
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded 28 August 2015
Dear R K,
Thank you for taking the time to write a review of your recent stay. I apologize for any inconvenience you may have experienced with the WiFi service provided. Your comments are highly appreciated and rest assured that these will be considered when...More
Only stayed one night passing through on business. The staff was among the friendliest hotel staff that I've encountered in years! Courteous, friendly, helpful and cheerful. The hotel was clean and welcoming. The room was clean and comfortable. I was extremely pleased with the service...More
We stayed at the Holiday Inn Express On Jun 15 for the Dobbie brother concert in Murphys, Ca. As always, the hotel was perfect, room ready, an inviting brand new swimming pool and a beautiful courtyard with a waterfall. Our room was spotless, bed always...More
The staff were very nice and helpful. Breakfast was fine since they provided sausages and omelet, pancake with the usual fare of cereals, bread, bagel, cinnamon rolls, fruits, and both hot and cold beverages.
We booked for a 2 queen room which was spacious for...More
Response from HIEJackson, Public Relations Manager at Holiday Inn Express Hotel & Suites JacksonResponded 2 May 2015
We appreciate you taking the time to review this property. Your feedback is invaluable both pros and cons. We are happy that our staff were so useful to you and that your room accommodated the family excellently. We hope to see you again...More
US$140 - US$197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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