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All reviewsjohn wayne airportfire pitfree parkingmain stfront desk staffmarriott brandcomplimentary coffeedecent sizebed was very comfortablenice lobbyconvenient locationwi fiparking structureeasy accessparking lotorange countyenjoyed my stay
We had to stay the night in the area on a holiday weekend for business. We had called a few hotels and were unable to find anything reasonably priced. So we drove inland from the ocean a little. We just happened to see this hotel...More
We checked into this hotel on Wednesday, December 27, 2017 after 7 pm. It was a very slow day after Christmas. There were not many guests in the hotel because the parking lot was empty. One of the registration staff checked us in. The check-in...More
Thank Twee W
Response from Kyle W, Manager at Courtyard Irvine John Wayne Airport/Orange CountyResponded 5 January 2018
Thank you for choosing to stay at the Courtyard Irvine John Wayne Airport/Orange County and providing your honest feedback.
Providing the highest level of hospitality and cleanliness is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have...More
The property follows the same theme as other Courtyards.
Our sink is broken. We asked the staff to fix it at 8am. As of 9pm it is still broken.
We asked for additional towels to be left...More
Response from Jennifer_S2701, Front Office Manager at Courtyard Irvine John Wayne Airport/Orange CountyResponded 31 December 2017
Thank you so much for staying with us here at the Courtyard Irvine. I am so sorry that your sink was not fixed in a timely manner. Our Courtyard is a central part of our hotel and a common place for social gatherings. We do...More
We checked in about 7 PM. The lobby is very welcoming. We were checked right in and went to our room. Two nice big queen size beds. We went out to dinner and returned back around 9 PM. The hotel is very quiet. Had a...More
We stayed in this Courtyard hotel for one night. As we expected, there's no free breakfast but it's not an issue at all. There are so many nice places in Costa Mesa/Irvine area, such as JJ Bakery or 85C Bakery.
We heard kids running around...More
Response from Jennifer_S2701, Front Office Manager at Courtyard Irvine John Wayne Airport/Orange CountyResponded 10 September 2017
Thank you for you feedback. Please accept our apologies for the children running the halls. We do our best to patrol and ensure this is not an issue, I am sorry we fell short of our goal to provide a comfortable stay for you.
Response from Karlyn B | Property representative |
Hello! Looking forward to having you stay with us. We require either a credit card at checkin which we authorize the rate you are paying plus $50 for incidentals or a cash deposit to cover the room rate and taxes and a $50... More
Hello! Looking forward to having you stay with us. We require either a credit card at checkin which we authorize the rate you are paying plus $50 for incidentals or a cash deposit to cover the room rate and taxes and a $50 deposit for incidentals, which if not used is returned to you upon checkout. Please let us know if you have any other questions.
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"Double check bathroom, bed sheets and towels before you get situated in the room. I always do!"