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Best Western Airport Plaza Inn

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Traveller (100)
Room & Suite (50)
Dining (7)
Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
Full view
42Car recommended
Grade: 42 out of 100
22Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
48Room tips
Traveller rating
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  • 65
  • 43
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Popular mentions
The carpet was wet either washed the same day or soaked in a spray to cover smoke smell - the room was filled with heavy smell that we couldn’t sleep the whole night . It took us 1 hr to arrive at the hotel as the pick up was late . The pictures are not representing the hotel .
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Response from 05463, Manager at Best Western Airport Plaza Inn
Responded 2 weeks ago
Hello Sheri R., Thank you for taking the time to tell us about your stay. I'd like to apologize since your stay with us wasn't as you imagined. Our intention is to provide all our guest a nice clean room free from any issues with the amenities or cleanliness. I believe this situation is an isolated one and will speak to our Housekeeping team and ensure this is not repeated. Thank you once again for staying with us and we hope to see you again.
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Hotel's Favourite
Lissette and Ana were great and very accomodating. Stayed 2 different night on a recent trip. Both great!!!!! They also helped us get a room at a competing hotel when we had issues at one we had booked only because they were full.
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Response from bestwesternplaza, Hotel Manager at Best Western Airport Plaza Inn
Responded 1 Nov 2018
Dear Guest, Greetings from the Best Western Airport Plaza Inn. We thank you for complementing our varied offerings on this forum. Our team indeed strive to pamper guests with the best experience and it is a pleasure to receive an acknowledgment of our committed hospitality and outstanding services through Trip Advisor. Your kind remarks about Ana and Lissette have given our team yet another push to continue taking care of guests in the best way possible. Your appreciation has been conveyed to them. Once again, thank you for staying at our hotel and recommending us to fellow travelers on this forum. We hope the pleasant memories of this stay will foster a long and lasting relationship.​ Best Regards, Hotel Manager.
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I was harassed by overnight guys shortly after check in. I would not recommend this place for my minorities . These people are what I call “nice nasty “ . They appear to be nice but in actuality they Are very Condescending
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Response from bestwesternplaza, Hotel Manager. at Best Western Airport Plaza Inn
Responded 4 weeks ago
Dear Valued Guest, Greetings from the Best Western Airport Plaza Inn. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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I arrived into LAX and needed a simple stop over with an airport shuttle. They claim they have a shuttle but after 3 phone calls and over 1 hour of waiting at the airport, one finally came. Upon arrival I was offered 1000 points as compensation, the equivalent of $4 of their
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Response from 05463, Manager at Best Western Airport Plaza Inn
Responded 7 Dec 2018
Hello, thank you for taking the time to tell us about your stay. We apologize that your stay with us didn't turn out as planned. We will speak to our Shuttle department to uncover what the delay was and will take the steps to ensure we don't keep guest waiting this long. We are a non-smoking hotel but since laws have changed in California people tend to think they can smoke anywhere. We will ensure the air is cleansed completely before offering the room to our guest. Last but not least the points that were given to you are as follows. For every dollar spent we give our guest 10 points. If we gave you 1,000 points then this would give it a dollar value of $100.00 us dollars. I think that is more than $4.00. Thank you and we sincerely hope that you change your mind and give us another opportunity in the future.
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Their employees were friendly and efficient. Their manager, Dee, was outstanding. He went out of his way to provide information and assistance in helping us get to the tourist sites we wanted to visit in our limited timeframe. The facility was clean but a little dated. It
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Response from bestwesternplaza, Hotel Manager at Best Western Airport Plaza Inn
Responded 13 Nov 2018
Hello Guest, Greetings from the Best Western Airport Plaza Inn. Thank you for the review with straight observations for improvements. We are working on them with high priority. Look forward to meeting you again, Sincerely, Hotel Manager.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Bella camera
showeroom #2
Double bed room #3
showeroom #1
Hi, someone mentioned the place about to get renovate. Is it finish already ? Tq
0 votes
What hour the breakfast start?
I think it was 6. Their website probably has that info. It was decent.
1 vote
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Please contact the property after you collect your baggage. There is a Kiosk in the baggage claim area and you can call us from there. Then wait under the Airport Shuttle sign outside the baggage claim.
0 votes
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We do not have swimming pool, we have jazcuzzi hot tub that is outside. Also Breakfast is free and we do have hot items as well.If you would like more information please give us a call at (310) 568-0071.
0 votes
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Do you have free onsite parking? If not, how much per day for parking?
Our onsite parking is $7.00 dollars per night.
0 votes
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"booked a full day tour of LA from front desk, and it was great."
"I'm sure they will accommodate any request."
"Honeymoon couple get-a-way"
"Avoid this hotel."
"Top floor was good but elevator is slow."
US$110 - US$171 (Based on Average Rates for a Standard Room)
best western airport plaza hotel inglewoodbest western inglewoodinglewood best western
United StatesCaliforniaInglewood
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