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Just so we know who this all unfolded, my GPS led me to a not so nice area of town so we discouraged but then called the club to get the right directions. Upon checking in at the front gate, yes this club is inside...More
2 Thank EJ B
Response from GPR S, Manager at Indian Palms Vacation ClubResponded 6 March 2017
Ej B, thank you for taking the time to leave us feedback. We're sorry to hear about the GPS issues. We created video with directions as we know this can be a bit hard to follow. We appreciate you taking the time to share constructive...More
Our interval exchange letter reads two bathroom....only one bath that's more like 1/2 bath (small 30" vanity for two people..it's all sink!) bedrooms are dinky, units are old, gravel patio and bedroom backs to highway and inside smells like a pack of cigarettes!! Soooo very...More
They offer free internet but boy is it slow, very disappointed in that. Overall the property is centrally located and the staff was great.
The property is fairly old and some maintenance is needed. Pool was great with a nice hot tub. Laundry is in...More
Response from GPR S, General Manager at Indian Palms Vacation ClubResponded 10 February 2017
Hi Advcards. We take our guest feedback very seriously as we always look for ways to improve our guest experiences and the services we provide. This review has been shared with our leadership team. We're currently looking for better Internet and Wi-Fi options/ We hope...More
We went there for the second week of the desert trip. It's a decent place looking pretty much from the late 70's. Minimally equipped. Nice pool area. The place is located in a gated community and it's complicated to get in there but at least...More
1 Thank Julie M
Response from GPR S, Manager at Indian Palms Vacation ClubResponded 3 November 2016
Hello Julie. Thank you for leaving this feedback about your experience with Indian Palms Vacation Club. We're glad that you had a great and affordable stay during your Desert Trip. We hope to see you here again next year.
We enjoyed our stay here. The accommodations were average in quality but they were very clean. We stayed in a 2 bedroom 1 and 1/2 bath townhouse style unit with the bedrooms and 1 full bath upstairs and living areas downstairs. There was only 2...More
1 Thank mks789
Response from GPR S, Guest Relations Manager at Indian Palms Vacation ClubResponded 26 October 2016
Thank you, Mks789, for reaching out to us. Your opinion plays an integral part in our customer service. We always look for ways to improve our guest experiences and the services we provide. We hope you'll visit us again and are able to enjoy the...More
I am not sure if any of the rooms were updated but we were in unit 95 which is right behind the laundry room/ pool. There was only 1.5 bathroom in our unit. If you have a car, you should ask for a guest transponder to go... More
I am not sure if any of the rooms were updated but we were in unit 95 which is right behind the laundry room/ pool. There was only 1.5 bathroom in our unit. If you have a car, you should ask for a guest transponder to go in and out of the complex. Otherwise you have to exit the same way you enter. The other exit gates need transponders to open.