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Hampton Inn & Suites Highland

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513 Reviews from our TripAdvisor Community

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Showing 506: English reviews
LOS ANGELES, CA
Reviewed 30 December 2016

mostly good except for the kids. We were going to the casino it is a very good and convenience location and we feel the best hotel in the area. We stay there everytime we go about once a month. The breakfast is great.

Review collected in partnership with Hampton
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Helpful?
Thank paul mossett
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Happy 2017! Thank you for taking the time to write a review. Your comments are well appreciated. We are happy you have enjoyed your stay with us. Please come back and visit us again soon. We will appreciate the opportunity to serve you once more. Best regards

Reviewed 30 December 2016 via mobile

Great hotel stay courtesy of San Manuel Indian Casino. The accommodations, professional staff and the complimentary breakfast were very nice. Ample and easy parking, spacious rooms with all of the standard amenities that are consistent with all Hilton Honors member properties. Thank you Hampton Inn and San Manuel for an excellent stay.

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Helpful?
Thank Mark W
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Happy 2017! Thank you for having stayed with us. Your business is well appreciated. This said we are delighted you have enjoyed your stay and we will definitely look for another opportunity to serve you again in the near future. Best regards

Brea
Reviewed 27 December 2016

Arriving was the worst. So rude didn't feel welcome It was my birthday and it didn't feel like it was so upset I couldn't believe this was going on I'm not coming back to this hotel I just hope. People don't get treated like me

Review collected in partnership with Hampton
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Helpful?
Thank 567nydiaa
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear Ms. Nydia, It was a pleasure meeting you yesterday and I trust that the full refund of the amount you paid was satisfactory to you. This said I would like to take this opportunity to apologize to you once more about the miscommunication when you were checking in. As I told you yesterday, it does not reflect the high...

Wausau, Wisconsin
Reviewed 26 December 2016

Located near Hy 330 leading to Big Bear. Just up the street from the San Manuel Indian Casino. Close to most major highways but still a very quiet area. About 30 minutes from Ontario International Airport. Nice to avoid the traffic from LAX.

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Helpful?
Thank dpramirez2016
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write a review. You comments are well appreciated and have been noted. I certainly hope that we will have the opportunity to serve you again in the near future. Happy Holidays! Best regards

Reviewed 21 December 2016 via mobile

Staff is very courteous and kind. Especially the night stuff, at the front desk Brad was very helpful with any questions or concerns. I now that the security man Mike was very professional i had no worries about me nor my belongings being in any danger. Over all great crew and have a phenomenal stay. Will for sure return.

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Helpful?
Thank misdawn1978
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking he time to write a review. Your comments are well appreciated and have been noted. It was our pleasure to serve you and certainly hope for many more opportunities to serve again in the near future. This said, I would like to wish you and your loved ones a Merry Christmas and Happy New...

Utah
Reviewed 11 December 2016

The staff is cold upon checking in and from then on. Good luck getting a Ruben of toothpaste without the side eye. They are almost paranoid about cost savings. The only good staff is their Breakfast staff. They are beyond pleasant and darling.

Review collected in partnership with Hampton
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1Thank Lisa A
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review. Your comments are very valuable to us and have been noted. Please allow me to take the opportunity to apologize to you and regret that we missed the opportunity to ensure you an excellent stay at our property. Rest assured that preventive measures have been implemented to make...

Fullerton, California
Reviewed 11 December 2016

I found the room to be impeccably clean as well as the bathroom. The breakfast my substantial and delicious. The breakfast attendant was cheerful, and are active, and did whatever she could to make my experience rememberable. I highly recommend this hotel.

Review collected in partnership with Hampton
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Helpful?
Thank R602HRjb
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for having stayed with us. The entire team at the Hampton Inn Highland is delighted you had an enjoyable stay. Please come back and visit us when you are in the area. Happy Holidays! Best regards

Las Vegas, Nevada
Reviewed 7 December 2016

First time stay at this property, quiet, convenient, clean, always a plus when those simple things are met. and comfortable, a winner. will be a return visitor to this Hampton Inn. the parking was easy entrance, self parking,

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Helpful?
Thank BartonRix
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear, Thank you for having given us the chance to serve you. Making you comfortable is what we hard to accomplish. We certainly hope for more opportunities to serve you even better. Happy Holidays! Best regards

CHATSWORTH, United States
Reviewed 2 December 2016

Was expecting a high price and medium customer service, but was overwhelmed by the customer service and room. Most people would pay $200-$500 dollars a night for the service and experience I had. The staff was professional and friendly. The room was exceptional for the price. The breakfast was better than most Hotels.

Review collected in partnership with Hampton
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Helpful?
Thank Michael K
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write review, your comments are very valuable to us. This said, we are delighted you have enjoyed your stay with us and we will certainly look for another opportunity to serve you. Happy Holidays! Best regards

Apple Valley, United States
Reviewed 30 November 2016

I never knew San Manuel provided a great stay at a great price in which they gave us $50.00 for dinner and (2) $30 slot play, then with a free hot breakfast, our stay was free. The 24 hrs free shuttle was very useful! We will come again for another gate away date night!

Review collected in partnership with Hampton
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Helpful?
Thank 331myriamw
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We would love to have another opportunity to serve you again. Your satisfaction and comfort is what we work very hard to achieve. Happy holidays! Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites at San Manuel Village is located off the I-330 and Highland Ave. Just minutes from San Manuel Indian Bingo & Casino and has a 24hr Complimentary Shuttle to the Casino. Plus we are just minutes from downtown San Bernardino, just minutes from all “Major” Corporations located in San Bernardino, Redlands, Fontana, and Upland. Also just 25 minutes from Big Bear Mountain, Snow Summit Ski Resorts and Ontario International Airport.We have two great resturants located in our Village; Sports Watch Bar & Grill & Mi Cocina.. ... more   less 

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346-2767 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Region: United States > California > Highland
Price Range: €107 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
Hampton Inn And Suites - Highland,Ca @ San Manuel Village
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Highland staff and other travellers.
2 questions
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texas
3 months ago
Skyforest, Ca

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Questions? Get answers from Hampton Inn & Suites Highland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor looking east or west.”
 of 5 bubbles SDTripster, 27 Mar 2017 | Read review
“Book as early as possible. Hotel was fully bookedd for this time of year.”
 of 5 bubbles dpramirez2016, 26 Dec 2016 | Read review
“My room was on the 4th floor, very quiet.”
 of 5 bubbles BartonRix, 7 Dec 2016 | Read review
“Get a room facing front of hotel, back side overlooks freeway”
 of 5 bubbles twinmom8, 21 Sep 2016 | Read review
“Get top (4th) floor on the quiet side. You'll enjoy it. Beds are the best part of the rooms. A/C was great. Over 100 degrees every day.”
 of 5 bubbles IdahoJoeJerome, 16 Aug 2016 | Read review
5 of 5