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H2 Hotel

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458 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Reviewed 20 November 2016

Very nice! Clean and modern hotel, with a great breakfast included. Comfortable beds! Very good location, easy walking distance to good restaraunts, antique shops, and more! I look forward to coming back next year!

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Helpful?
Thank Jackelyn I
Emma M, Manager at H2 Hotel, responded to this review

We appreciate your review of our hotel very much. We are so glad you not only enjoyed the hotel, but also our lovely town. We look forward to seeing you again next year! Sincerely, Emma Martinson Director of Operations

Princeton, New Jersey, United States
Reviewed 17 November 2016

I found this to be a wonderful place to stay. It's very modern and I think it's a cool hotel. It's in the center of Healdsburg and in walking distance of any place in the downtown area. My room was on the second floor facing the street and it was rather quiet. I would definitely stay there again.

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Helpful?
Thank Marty S
Emma M, Manager at H2 Hotel, responded to this review

Thank you so much for your lovely review. We are always happy to know our guests enjoy all aspects of their stay with us. We do hope that we will be seeing you again in the not to distant future. Sincererly, Emma Martinson Director of Operations

San Francisco, California
Reviewed 14 November 2016

This is a cheap hotel that charges expensive prices. Under the guise of being environmentally friendly, the reality is most everything in this place is done on the cheap, and second rate. But the rate they charge is bordering on luxury hotel prices. The bathroom is horribly designed. It gets no heat, so if way too cold in the winter....

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Helpful?
1Thank cadamsesq
Emma M, Manager at H2 Hotel, responded to this review

Thank you very much for your review. We are pleased to know that you our staff took good care of you while you visited us. I will bring your comments up to our ownership in regards to the design aesthetics in our bathrooms. We hope that we will have the pleasure of having you as our guests again. Sincerely, Emma...

Bethesda, Maryland
Reviewed 11 November 2016 via mobile

Somewhat mixed feelings. The location is excellent and I'd likely stay again. Enjoyed the better than average comp breakfast and made use of the free bikes. The Lobby area is welcoming and we did not experience the bad service reported by others - though It is certainly not "over polished".But for the price I'd expect a little more poshness in...

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Helpful?
Thank Heidi S
Emma M, Manager at H2 Hotel, responded to this review

We appreciate you taking the time to review your recent stay with us. We are very sorry to hear that you experienced issues with your guest room. We feel our guests feedback is incredibly valuable and we will do all we can to resolve what you have mentioned. We do hope that you will come back and see us again....

Reviewed 10 November 2016 via mobile

I would like to preface this review by stating that as a hospitality professional, I do not believe in leaving negative reviews because I understand mistakes happen. In hospitality, it is not the mistake you make but how you recover. However in this case, the management at this establishment, which I cannot categorize as a hotel at this time has...

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Helpful?
Thank Paul M
Emma M, Manager at H2 Hotel, responded to this review

Hello sir, In regards to your recent stay with us, we are sorry you did not feel it was a flawless experience. Due to the issues you encountered regarding a lack of satisfaction with the shower and housekeeping, we provided you with a monetary adjustment of almost $400 dollars off of your room charge. As a show of good grace...

Las Vegas, NV
Reviewed 9 November 2016 via mobile

This is the biggest rip off I have ever seen. The room is 350 per night, it's small, the lowest temp the room can go is 68, and it's so loud outside you might as well be in New York city. Do Not Waste Your Money!!!!!!!!!!

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Helpful?
Thank xavierparis6
Emma M, Manager at H2 Hotel, responded to this review

We appreciate you taking the time to write a review. We are sorry that your experience was not flawless, as this is what we strive for. We are a gold LEED certified building, and to maintain that distinction there are certain limits we must apply to systems such as A/C. I would like the opportunity to speak with you about...

Palo Alto, CA
Reviewed 3 November 2016

We traveled to Healdsburg for a quick anniversary celebration. As soon as I read about H2, I knew I wanted to stay there. I loved the pictures, the location was ideal, and the emphasis on environmental impact was a huge plus for me. H2 is one of the prettiest hotels I've seen in California, with eclectic decor, high ceilings, wood...

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Helpful?
1Thank EmanneercsAllowed
Emma M, Manager at H2 Hotel, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel. We take guests feedback and comments very seriously and we are sorry that our bed did not meet your expectations. We have made this our priority to ensure we find a solution to the issue you encountered, and are looking for replacement mattresses immediately....

Sacramento, California, United States
Reviewed 25 October 2016

At first look, this hotel seems very stark and spare -- and frankly, not very inviting. However, after just a few minutes in our room, I was pleased to discover that everything in the room was planned to fulfill a traveler's needs. For example, there were plenty of flat surfaces to keep bags and other travel paraphernalia out of the...

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Helpful?
Thank Elisa Z
Emma M, Manager at H2 Hotel, responded to this review

Thank you very much for writing a review about your recent stay with us. We are very pleased to know that you found the rooms to be equipped with everything you need. We hope that we will have the pleasure of welcoming you back soon! Sincerely, Emma Martinson Director of Operations

Reviewed 22 October 2016 via mobile

This is a perfect place to spend the relaxing weekend if the hotel does not screw up yoour earlier reservations. For some reason the rooms we changed and since the place was sold out, there was nothing they could do to accommodate. Yes, the personnel did everything to accommodate us, but it was water under the bridge. Advice: double check...

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Helpful?
Thank M W U
Emma M, Manager at H2 Hotel, responded to this review

We appreciate you taking the time to write a review very much. We are sorry to hear that you encountered an issue with the reservation process. We will be looking into this and hope to ensure that this will not occur again. We do hope that we will have the pleasure of having you stay with us again soon. Sincerely,...

Phoenix, Arizona
Reviewed 22 October 2016

We thoroughly enjoyed our stay at H2h. The staff are all super friendly & welcoming. Beds are super comfy, complimentary breakfast better than average, with made to order eggs. We had a suite that faced the back of the hotel so it was nice & quiet. Great location - everything is walking distance. loved all the creative touches such as...

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Helpful?
Thank drginger
Emma M, Manager at H2 Hotel, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel. We are always so pleased to know that our staff make a good impression on our guests, they are the heart of our business! We do hope that you will come back and see us again soon. Sincerely, Emma Martinson Director of Operations

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Spoonbar
Spoonbar
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about H2 Hotel

Address: 219 Healdsburg Ave, Healdsburg, CA 95448-4103
Region: United States > California > Sonoma County > Healdsburg
Price Range: €236 - €621 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — H2 Hotel 3.5*
Number of rooms: 36
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Questions & Answers

Here's what travellers have asked, with answers from H2 Hotel staff and other travellers.
1 question
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Questions? Get answers from H2 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the elevator (areas near it smelled of cooking in the kitchen possibly due to a shared vent/air duct??)”
 of 5 bubbles aps35378, 4 Jan 2017 | Read review
“Corner suites are large and sunny. Could walk out on balcony. It might be quieter to have a room away from the main street.”
 of 5 bubbles alicejeanne, 2 Jan 2017 | Read review
“BONUS- You can park for up to 3-hours & over night on street and avoid the $15 nightly charge.”
 of 5 bubbles 885brianm885, 25 Nov 2016 | Read review
“Away from elevator is best”
 of 5 bubbles , 20 Nov 2016 | Read review
“Check the bed!”
 of 5 bubbles EmanneercsAllowed, 3 Nov 2016 | Read review
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