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Ramada Hawthorne/LAX

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Ramada Hawthorne\/LAX
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554 Reviews from our TripAdvisor Community

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Showing 520: English reviews
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

The sink when we checked in was filled with dirt and there were ants in our bed and all over the rest of the room. The carpet was dirty and the coffee maker wasn't cleaned and still had water in it from the people before. Small TV and no microwave plus the pool is seasonal and couldn't be used. The... More 

Helpful?
Thank A TripAdvisor Member
Ramada1LAX, Guest Relations Manager at Ramada Hawthorne/LAX, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that... More 

Las Vegas, Nevada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

4/7 pieces of gym equipment broken, cigarette holes in the comforter, no hair dryer and no parking despite advertising it as free.

Review collected in partnership with Ramada

Helpful?
Thank Michael U
Ramada1LAX, Guest Relations Manager at Ramada Hawthorne/LAX, responded to this review

Dear Michael U, Thank you for taking the time to write this review and share your experience. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be... More 

New York City, New York
1 review
Reviewed 2 weeks ago

I booked a room at this hotel & when I checked in the room very dark and smelled of mold . I went back to the front desk & was given the option to see another room this room smelled worst than the first room the carpet was dirty damp and stink . This place is a complete dump the... More 

Helpful?
Thank mnq815
Ramada1LAX, Guest Relations Manager at Ramada Hawthorne/LAX, responded to this review

Dear mnq815, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Although this hotel is close to LAX, I plan to avoid it in the future. Check in was pleasant (the person at the desk was friendly and efficient), but after that the experience went quickly downhill. Upon entering the old, dingy room, there was an overpowering smell of stale old cigarettes. It reminded me a lot of the budget hotel... More 

Helpful?
1 Thank Bernie_R0
Ramada1LAX, Guest Relations Manager at Ramada Hawthorne/LAX, responded to this review

Dear Bernie_R0, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it... More 

Las Vegas, Nevada
1 review
Reviewed 2 weeks ago

The hotel is decent. My family and I went out there for a small little 2 day vacation. Online the hotel stated there was free breakfast and we saw that as a money saver. Anyways the check in process was super fast and super easy!! The room was decent the smoke detector was broken and hanging off the ceiling. Wall... More 

Review collected in partnership with Ramada

Helpful?
Thank scarlel
Ramada1LAX, Guest Relations Manager at Ramada Hawthorne/LAX, responded to this review

Dear scarlel, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance and housekeeping task right away for the benefit of our future guests,... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Hawthorne/LAX

Address: 5250 W El Segundo Blvd, Hawthorne, CA 90250-4142
Region: United States > California > Hawthorne
Price Range: €79 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Hawthorne/LAX 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hawthorne Ramada
Ramada Hawthorne
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Hawthorne/LAX staff and other travellers.
3 questions
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Questions? Get answers from Ramada Hawthorne/LAX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend choosing another hotel.”
 of 5 bubbles Bernie_R0, 14 Nov 2016 | Read review
“Ensure you have towels!”
 of 5 bubbles Mop136, 1 Sep 2016 | Read review
“Don't Stay Here”
 of 5 bubbles MishkaHoliday, 13 Jul 2016 | Read review
“dont get rooms on lower level they stink”
 of 5 bubbles RicardoU, 28 May 2016 | Read review
“Higher floors, inside hallways.”
 of 5 bubbles vanwawingnut, 29 Mar 2016 | Read review
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