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All reviewsfront deskoutdoor grilling areafree laundry facilitiespots and pansnice hotelgave starscomputers and a printerwatch tvone bedroom suitefull size fridgemini kitchenwashers and dryersparking garagebusiness centershort driveeasy access to the freewaylos angeles
Up coming new guest may not know about Candlewood Suites. They provide room service in a week. They don't serve any breakfast or doesn't maintain any restaurant. It's not hidden truth. It's like full furnish suite. Cooking facility & relevant logistic supports are available. Spacious...More
Thank Khadem B
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 29 July 2017
Dear Khadem B:
Thank you kindly for posting a review through Trip Advisor! We greatly appreciate all of our guests comments, both positive and negative, as it gives our management team the opportunity to review our operations and adapt accordingly. In your case, although we...More
I travel to LA often for work and I travel all over the place so finding a place that is close to a freeway, isn't that expensive and that doesn't charge you for parking might sound easy but it's actually my nightmare. This hotel was...More
Thank Alexis S
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 13 May 2017
Dear Alexis S:
Thank you kindly for posting a review through TripAdvisor. We greatly appreciate all of our guest comments, both positive and negative. It gives our management team the opportunity to review our operations and adapt accordingly. In your case, we couldn't be happier...More
You get what you pay for. The room was in need of new carpets and there was a bad odor coming from the air conditioner. Do not stay near the picnic area, people were there late at night making noise and the windows were not...More
1 Thank auggiemctavish
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 22 April 2017
Thank you so much for leaving us a review about your stay. We all work incredibly hard to make every guest's stay unique and memorable. I am sorry to hear about the odor and noise issues during your stay. Please know your comments...More
Throughout my three decades of traveling, I have come to find out this was the best stay I've ever had. Thank you to all the staff for relaxing and enjoyable stay; Mohamad, Shaz, Inessa, Maria, Sharron, Sally, Brian, Alejandro, all front desk, housekeeping and shuttle...More
4 Thank johnny51958
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 19 April 2017
Thank you so much for your wonderful review! To be your favorite hotel means the world to us, and we greatly appreciate your feedback. Providing a unique guest experience is an important aspect to our service. Every guest has different needs, and we...More
I was disappointed with this property. Too basic for my taste and no breakfast offered. You can get other properties with more services at about the same price.
The intersection was noisy and the noise insulation is not very good... Noisy mornings.More
2 Thank ranger22SG
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 28 March 2017
Thank you kindly for taking the time to post a review about your experience. We greatly appreciate feedback both positive and negative. Needless to say, I'm less than thrilled about your overall experience being less than expected. Though we're not the newest property...More
Response from Kasturi D | Reviewed this property |
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and... More
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and wait for the car . It should be a white shuttle with 'cockatoo hotel' written on it. Please call the hotel directly for details.
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"My room was facing the other hotel and very quiet"