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Candlewood Suites Lax Hawthorne

159 reviews
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Traveller (64)
Room & Suite (140)
Dining (3)
Overview
  • Excellent34%
  • Very good42%
  • Average16%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Reviews (159)Write a Review
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All reviewsextended stay hotelfront deskoutdoor grilling areafree laundry facilitiespots and pansnice hotelgave starscomputers and a printerwatch tvone bedroom suitefull size fridgemini kitchenwashers and dryersparking garagebusiness centershort drivefast food restaurants
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1 - 5 of 124 reviews
Reviewed 2 weeks ago via mobile

Waited one half hour for the Shuttle from the airport. Called the hotel when we were outside and asked the desk person where to go for the shuttle and was told to ask someone at the airport. Carpet in halls dirty. Carpet in room around...More

Thank Ontour4444
Response from Inessa U, Manager at Candlewood Suites Lax HawthorneResponded 2 weeks ago

Dear Ontour4444: Thank you so much for leaving us a review about your stay. I'm saddened to see we did not meet your expectations. Please rest assured we have passed along your comments to our management department for resolution. I hope you will consider us...More

Hotel's Favourite
Reviewed 10 January 2018 via mobile

We as a family come as one or as a couple. Whenever we come to LA, we come to Candlewood at Hawthorne. The staff are helpful all the time and have that smile on their dial whenever they see anyone. Rooms are comfy and served...More

Thank scruffystoyzstuff
Response from Inessa U, Manager at Candlewood Suites Lax HawthorneResponded 16 January 2018

Dear scruffystoyzstuff: Thank you so much for your kind and wonderful review as well as your complimentary words about some of our team! Maria takes giving great customer service personally! She knows what it means to really make a guest's stay memorable: it's priceless. Thank...More

Reviewed 27 November 2017

This Candlewood location has four floors and two elevators; both elevators were modern and fast. The suites are roomy, and have two lighting levels: the conventional table lamps and bright ceiling lights. It is nice to stay in a hotel room that does not feel...More

Thank Emerald1125
Response from Inessa U, Manager at Candlewood Suites Lax HawthorneResponded 28 November 2017

Dear Emerald1125: Thank you kindly for posting a review through Trip Advisor! We greatly appreciate all of our guests comments both positive and negative. It gives our management team the opportunity to review our operations and adapt accordingly. Needless to say, I would like to...More

Reviewed 23 October 2017

Overall, it was just an OK stay. My first complaint: Please do not advertise LAX in your hotel name when you are located so very far from the airport. Parking was in a secured parking garage, shared with a couple other hotels nearby. Checkin was...More

Thank PaulTheTravelGuy
Response from Inessa U, Manager at Candlewood Suites Lax HawthorneResponded 24 October 2017

Dear PaulTheTravelGuy: Thank you for taking the time to post your experience at our hotel on TripAdvisor. I would like to reaffirm our management team does appreciate the feedback (as I'm sure most hotels do). I would like to apologize if you found the name...More

Reviewed 17 October 2017 via mobile

Booked this hotel because my buddy needed an airport shuttle and I've enjoyed candlewood suites in the past. I was upgraded to a one bedroom suite which was nice and spacious. Kitchenette was nice and had newer appliances. Need a new and better tv channel...More

Thank HotelGuruGirl
Response from Inessa U, Manager at Candlewood Suites Lax HawthorneResponded 18 October 2017

Dear HotelGuruGirl: Thank you for such a fantastic and detailed review! I believe you really described our hotel perfectly. We believe it's our staff, clean and comfortable rooms that make our hotel unique. Our management team will review your comments and suggestions about HVAC units...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$140 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (140)
Dining (3)
Amenities (34)
Business Centre & Event Rooms (1)
Questions & Answers
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ghallnz
18 October 2014|
AnswerShow all 2 answers
Response from Kasturi D | Reviewed this property |
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and... More
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Votes
Room Tips
"Ask to be away from the elevator and at the back of the hotel away from the busy road."
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"No restaurants, except fast food, are very close."
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"Choose room that looks to front of hotel - hotel backs up to trash storage lot."
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"I heard noise from above me so I would recommend highest 4th floor if you need quietness."
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