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All reviewshills mallasian populationkrispy kremeaverage courtyardfront deskhotel is locatedbit datedlove this hotelrestaurants and shoppinglaundry roompool areaquiet roomenjoyed my staybusiness tripnice stayfree parkingsea salt coffee
It finally happened. I left my iPad in my room and flew away. I called Jackie at the front desk from Vegas and within minutes the hotel staff found the iPad, called me, and carried out the shipping to my home.
The hotel has a...More
I love this hotel, mainly because of the customer service from Jackie. She is always so helpful, always smiling, and so sweet!!
This is one of the better hotels in the area which serves predominately the Asian population. This area mostly has Taiwanese, Chinese, and...More
In town for business, and chose this place because some of my colleagues were there. Can't say as I was overly impressed. The hallway smelled of cigarettes, and my room had a musty smell to it. One of my colleagues had his room changed 4...More
Response from Joanne J, General Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 29 September 2016
Cpnbnanamn, Thank you for taking the time to rate the hotel, unfortunately not all guests comply with the signage that we are a smoke free hotel which creates a negative experience for other guests. I am sorry your stay was impacted in this way. I...More
The best asset of this hotel is its location - close to numerous restaurants, Puente Hills Mall, and for me, close to my client's location, which is why I chose this hotel (along with the Marriott 2016 promotion). The hotel itself is fine - I...More
We had a great room, King Suite with a double bed, & sofa bed ( the sofa bed was just ok a little to soft) but a great view of the pool. We had excellent service as we needed more coffee& sugar & the gentleman...More
Response from CourtyardHacieHghts | Property representative |
Thank you for your question. Our location is prime for shopping, dining and entertainment. We have the Bixby Plaza that features restaurants, shops, bakeries and a grocery store. We are also within walking distance of the... More
Thank you for your question. Our location is prime for shopping, dining and entertainment. We have the Bixby Plaza that features restaurants, shops, bakeries and a grocery store. We are also within walking distance of the Puente Hills Mall which offers many of your favorite stores all in one place. There are many restaurants such as BJs Brewhouse, Romano's Macaroni Grill, Casa Blanca Mexican Restaurant, and many more. Please don't hesitate to stop by the Front Desk for our listing of our local businesses. Thank you again!