We just returned from a 4 day stay at Rush Creek. Our family of 10, ranging in age from 3 to 82, built memories to last a lifetime. We swam and relaxed by the pool. We were pampered in the Spa. We toured breathtaking sites with guides who felt like life-long friends by the end. We ate tasty meals at a big table that seated all of us. We laughed, and napped, and hiked, and renewed our appreciation for the natural beauty of Yosemite.
We stayed in one of your villa's, which was perfect for us as a family of 4, with great facilities and views. The hotels facilities were brilliant, it even had a laundry room. We loved relaxing by the pool after spending a day in Yosemite. We enjoyed to be able to use the pool and hot tub late into the evening, followed with s'mores by the fire. This definitely topped all the hotels we stayed in during our 4 week road trip through Cali. THANK YOU TO ALL THE STAFF MEMBERS!!!!
Overall we loved our stay in Yosemite. The park was simply stunning and we enjoyed the Range of Light tour. Rush Creek Lodge was a good choice of hotel for a family, our children loved the play areas in the hotel. The room was basic but comfortable. The location was excellent. I have only given three stars because the level of service at the hotel has not recovered post-covid. Rooms are not serviced, drinks from the bar were not cleared overnight, several items on the menu were unavailable, breakfast sometimes took over 40 mins to arrive. The hotel’s response to anything that went wrong was “staff shortages post-covid”. I’m sure this is entirely true but other hotels seem to be doing a better job of adjusting.
The location is absolutely perfect just outside the park entrance. The resort is lovely and the staff are very kind. Great for kids. There's an awesome pool/hot tub area as well as a huge game room for the kids to unwind and relax. I love that there are no TV's in the rooms/cabins so you can focus on the view.
We loved it here. Great location just 5 mins from the entrance to the park. The layout was great and the accommodation all really nice and with a ‘high end’ feel to it. We stayed in a villa with two bedrooms and a sofa bed in the main room. This worked well for our family of 5. Also had a great balcony. We found all the staff friendly and helpful and no big waits for dinner or meals - we tended to eat later at around 8pm later and all was fine. They were also really flexible with the booking when I had concerns over air quality etc with the fires that were in the news at the time (a long way away but air quality could be an issue) . A great place to stay in stunning Yosemite.
This hotel really is beautiful-gorgeous surroundings, large rooms, incredible games room and a lovely vibe. However we were greeted by a very unhelpful surly receptionist and that kind of set the theme. They are incredibly understaffed and we were told quite bluntly there was no housekeeping. There was also no outdoor bbq. The staff at the restaurant were by far the nicest. Daniel was just lovely! However the wait times were over an hour for food. Also if you don’t book the day before you can’t get a table and have to eat at 6pm. The food is the same everyday so after 3 days you’re done with the menu. There were “daily specials” which were the same each day! However my kids adored this hotel. The s’mores are a great touch, the games room is brilliant. The pool is lovely. We had a great stay and would recommend but for the price could be so much better!…
Beautiful location, accommodation and amenities. Kids loved the pool, games room and activities (especially S’Mores!) As in many places some staff shortages - told standard is no housekeeping and some slow service in the restaurant. However, the manager is very upbeat and responsive and we felt he did his best to rectify these issues for us. As a result, we left having had a great stay. Hope to be back!
I can't for the life of my understand why this doesn't have all stars! This is one of the most special places we have stayed. It is right next to an entrance to Yosemite. The grounds are absolutely lovely and so much fun: heated pool, jacuzzi, games, hammocks, fire pits.....The restaurant and bar was outstanding, the rooms lovely and beds cozy. The decks boasted beautiful views. The gift/coffee shop were awesome. This is our new yearly tradition. Absolutely perfect. Tip: Go in the early fall!
We had to change our plans to this lodge “last minute” due to the fires, that required a change of route. This lodge was a great surprise, with very very friendly staff, very clean and comfortable. No TV but that was ok for us. Bed was comfortable and the air con efficient and quiet. It was apparent the place is well taken care of. We arrived at around 19:00 so didn’t have time to take advantage of the pool which looked like a wonderful break and a game room if you have kids and need this. The dinner at the restaurant that evening was simple yet tasty and we had a really nice waiter, who was patient and efficient, despite us coming close to closing. We also chose to have breakfast there and it was a good experience. Left the hotel at approximately 10:00 and had no line to enter the park which was very close to the lodge. I have to emphasise that every single member of staff we met was polite, patient and very very nice. We were sorry we didn’t have time to stay another night and enjoy it more. Good reason to come back! ;-)…
I was so excited for this trip, and thrilled to see that this place was even more beautiful in person. What followed was disappointment after disappointment. Our first experience at Rush Creek was dinner when we arrived. We waited an hour to be seated (which we understood and expected during peak season). Once we were seated, we waited 2.5 hours for our food. Our server checked on us once during this time. We ended up refilling water bottles at the bathroom since we were basically being ignored. When our server finally stopped by, we asked for our food to go. The next day was full of less major but still noticeable inconveniences. The general store needed to be restocked. Housekeeping didn’t come by. There was garbage all over the pool. The restaurant was faster at breakfast, but they were out of many items. We tried to go to breakfast at the restaurant again the following day, but they’d run out of gas so it was just full-blown closed. They were taking to-go orders for things like bagels. Great service is hard to do; good service is not. It would not have been difficult for a resort of this size and quality (at least in appearance) to set up a continental breakfast with coffee and quick bites. Simple solutions like this seemed to never be considered. The vast majority of the staff we encountered seemed burnt out at best, apathetic at worst. It seems like they employ a lot of college kids, but there were no adults around. When the Oak Fire started (far away from the hotel, thank goodness), I overheard an employee giving a guest inaccurate and outdated information. When I corrected them based on more recent reports, I was told “thanks, we’ll keep you updated.” It was then I realized that not only could I not count on this resort for halfway decent service or even an overpriced airport-quality sandwich, I may not be able to rely on them for safety. Rush Creek has the potential to be great (the only reason I gave it two stars instead of one is because the spa was AMAZING and worth every penny), but it functions like a beautiful place that has been abandoned. They need management and training for figure out what they have the capacity to accomplish with the staff they have: don’t promise the moon if you can’t deliver; offer a canteen of coffee and a picnic basket instead.…