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Extended Stay America - Los Angeles - Glendale

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Extended Stay America - Los Angeles - Glendale
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111 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Kelowna, Canada
Reviewed 2 weeks ago via mobile

Arrival and check in went fine but things went downhill from there. Got to our room which we booked for 2 adults, 3 kids. There were 2 queen beds, no cot or extra bedding for 5th person. Called for a for they said there wasn't one available but would bring up extra bedding. They did but it was 2 sheets...

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Helpful?
Thank BeautyForAshes
00esa, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for being our guest. I are so sorry my team was unable to accommodate your requests fully and for your disappointment with the breakfast we serve. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our...

Oceanside, California
Reviewed 3 weeks ago

Reception by Alex, very pleasant and helpful. We booked and prepaid a 2Q room with kitchenette, but room 302 was not stocked with any kitchen items as it normally is. Was ok, since we only needed it one night, and Alex provided us with a coffemaker and mugs at check in. Room was pleasantly furnished, clean , nice property... Included...

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Helpful?
Thank BarbB2000
00esa, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for choosing Extended Stay America - Los Angeles - Glendale for your overnight stay. We are glad you enjoyed your time with us and were impressed with our convenient location and the courteous service provided by Alex. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and we will be sure that...

Las Vegas, Nevada
Reviewed 21 February 2017 via mobile

They charged $15/ night for parking which they did not disclose. Then the breakfast was a joke! A muffin & coffee that's it. I just found out they charged me for $4.95 after our check out which I do not know what it is. The bed had hair and looked like someone just used it. Do not stay here if...

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Helpful?
Thank Vanessa A
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for your recent review of your stay. The situation you described regarding dishes is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make sure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. Please contact me,...

Reviewed 3 February 2017 via mobile

This place is a complete dump! Sure it is pet friendly and includes a "continental breakfast" but the pet fee is outrageous and the breakfast is a joke! They charged us 15 dollars a day for parking but you have to self park AND it's not even secured! I will NEVER stay in an extended stay EVER again. So ashamed...

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Helpful?
Thank Meghan S
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we didn't meet your expectations. Thank you very much for bringing this to our attention. If you have any additional feedback, please reach out to me at gld@extendedstay.com. We hope to have another chance to provide you with a better experience the next time you're...

Spokane, Washington
Reviewed 24 December 2016

This was our second stay here, and it was very convenient for the things we were going to be doing while in town. One of the reasons I picked this hotel is its like a apartment. They have a full kitchen with a counter with stools for dining. They are pet friendly and they had free parking. We were told...

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Helpful?
Thank momstephano
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate the kind comments about our hotel and the location of the hotel; however, we apologize that we charge for parking. We would like to thank you for your review and would like the opportunity to provide you with another great stay in...

California
Reviewed 3 December 2016

i arrived late at night due to my meeting in the area and was welcomed by a friendly desk clerk. He quickly assigned my room but once I opened the door it was a smoking room. Not even being an option to sleep in; sore throat, smelly bedding and room--I asked for a different room. thankfully he had ONE room...

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1Thank fun2bhad_4
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for your recent review of your stay. We were disappointed to hear your stay was not a positive one due to the room smell and our Grab and go breakfast. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope that you will give us the opportunity to provide...

Issaquah
Reviewed 24 October 2016

The staff was wonderful, but what I didn't expect was to hear dogs barking! My miss that it is a dog friendly hotel, but kudos to staff for moving my room when I was woken up the first night I stayed there. Clean rooms and nice to have a mini-kitchen.

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Helpful?
Thank LyndaTodd
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

The team and I appreciate your remarks. We are pleased to read you comments about our staff and that you valued the cleanliness of your room with the fully equipped kitchen provided. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Oakland, California
Reviewed 23 October 2016

Although the premise of Extended Stay is for working people during the week, I chose Ex Stay Glendale based on parking and a good weekend rate. Although the address is Glendale, it's a few blocks from the Tesla Super Charger in Burbank (though I didn't see any EV parking at the hotel itself.) The rooms are big, and after the...

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Helpful?
Thank David R
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

The staff and I read your review and would like to thank you for sharing. It is pleasing to read you chose out hotel for the affordable rates and the great parking. We are also glad to see you would recommend our hotel to travelers visiting the area. Thank you again for your review. We look forward to seeing you...

Reviewed 30 September 2016

We stayed at this hotel for three nights while in town for a concert in Pasadena. The location wasn't bad...we rented a car and visited Pasadena, Hollywood, Sun Valley, Burbank, Beverly Hills, and Santa Monica. Plenty of food options and things to do within easy driving distance. We have never stayed at an Extended Stay and I understand that it...

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Helpful?
Thank Lori M
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Your feedback is important. Thank you for sharing. I am sorry to hear that we didn't meet your expectations. I discussed your comments with our team, and we are going to be clear about our hotel amenities at the check in . I really appreciate you bringing this to our attention. Please feel free to contact me directly, at gld...

Oakland, California
Reviewed 28 September 2016

I stayed here to be close to the LA zoo shuttle to the Hollywood Bowl, great location for that. I got into town an hour before the 3 PM check-in. The registration staff left me feeling like arriving before the check-in time was the rudest and most inappropriate thing that has ever happened. The room itself was clean, well maintained,...

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Helpful?
Thank Otterrun
Manager_11525, Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to see our location was beneficial during your trip; however, it is disappointing that our grab-and-go breakfast did not meet your expectations, and some of our staff is lacking in providing good customer service. These issues will be...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Parking Fees: 1-6 nights: $15/day 7 + nights: $5/day ... more   less 

Additional Information about Extended Stay America - Los Angeles - Glendale

Address: 1377 W Glenoaks Blvd, Glendale, CA 91201-1983 (Formerly Homestead Glendale/Burbank)
Region: United States > California > Glendale
Price Range: €123 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Glendale 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Homestead Glendale/Burbank Hotel Glendale
Extended Stay America Glendale
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Questions & Answers

Questions? Get answers from Extended Stay America - Los Angeles - Glendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suggest you mention any special Requests/preferences when booking... I did and was rewarded with a higher quiet room and was pleased.”
BarbB2000, 31 Mar 2017 | Read review
“Rooms on the backside are quiet .”
momstephano, 24 Dec 2016 | Read review
“The back of the hotel rooms won't hear Amtrak”
LyndaTodd, 24 Oct 2016 | Read review
“Ask for a room down the hall, away from the elevator.”
mrfoxycat, 10 Aug 2016 | Read review
“All the rooms are great. This Hotel was very quiet and you cannot hear the cars on the main road.”
jaymig2013, 10 Mar 2016 | Read review
5 of 5