Extended Stay America - Los Angeles - Glendale
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About
#13 of 22 hotels in Glendale
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Paid private parking on-site
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Self-serve laundry
Vending machine
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Arabic
Hotel links
Special Offer:CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!
Location
46Car recommended
Grade: 46 out of 100
42Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
1377 W Glenoaks Blvd, Glendale, CA 91201-1983
Getting there
Car HireSee all Glendale car hire
179Reviews1Q+A38Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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From the moment we walked in I knew it was a mistake. The lobby had a leak that was obviously from plumbing because there was 3 floors above it. The rooms were last remodeled during the Nixon Administration I think. The doors on the bathroom cabinets were swollen from water and it being particle board. We had to go to the front desk numerous times because they don’t stock the rooms. No hair dryer, no shampoo , no coffee maker etc. I guess we’re lucky there was toilet paper , although I believe that was from the Home Depot paint dept and had a 36 grit rating. Also someone either died or was murdered in room 215 as there was a Coroner’s seal on the door. Parking was poor. The rear door doesn’t work and you would have to walk around the hotel in the pouring rain to get in. Also there’s no maid service on the weekends. All this for $200 a night in Glendale not even downtown.…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 2 weeks ago
Dear Twlvoltz, It was disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was dirty, we had to ask for a broom and rags to clean it by ourselves, the toilet was dirty too (yes exactly what you're thinking), the internet was really slow, when we checked out the assistant manager send us to wait outside the building for our transportation because 'we were no guests anymore' and we couldn't be in the lobby or in any part of the building even when we had heavy baggage, all employees were nice, but the assistant manager was really rude. Really dissaponinting experience.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 24 Sep 2022
Dear polav716, first of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. Our guests' comfort is always our top priority; therefore, we apologize if we did not properly service your room. We hope to have another opportunity to show you this was an isolated incident. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this hotel for proximity to the person we were visiting and it was perfect as it was literally steps away. We were able to bring our dog which was a bonus. Our room was a good size but smelled like stale cooked food . It could have used an ozone cleaner. The rooms really just need a freshening up. I would also prefer to just have the dishes etc. in the room. Honestly, I think they should just do away with the "free breakfast. It is kind of a sad looking area with a meager selection. Parking was very convenient vs other hotels we have stayed at. When I got home I was sent a survey that I filled out and never expected to hear about again. I tried to be fair but honest. I very quickly got an email from General Manager Peter who indicated he appreciated my feedback and was sorry to hear of the issues. He gave us compensation that I had not even asked for which is customer service that is unheard of these days. When we visit here again we will look forward to things smelling cleaner and perhaps updated since he indicated my comments mattered to them.…
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 29 Jul 2022
Dear pinkgemwi, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry, but not a good place to stay. Bedsheets are bad. No staff to assist. I paid much for this place but not satisfied. Worse stay ever. No hairdryer, no hangers, smoke alarm is not working. For those, checking this place, please check the reviews. :(
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 17 Mar 2022
Thank you for staying with us and for the review. We apologize for the disappointing experience you had with your room and also that our service was not your expectations. We have shared your concerns with the appropriate teams so that they can take the necessary steps to ensure that this does not happen again. Thank you again for alerting us with your observation about the smoke detector. We take safety precautions such as these very seriously and will have our property engineer inspect the guest room you occupied and correct the problem immediately. We are sorry for the inconvenience and hope you will reconsider staying with us the next time you visit our area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The price and location were fine, but don't expect a full-service hotel. Housekeeping is only once every two weeks. Also, the hotel is badly designed, with staircases only at the end of very long hallways. There are two elevators right by the front desk, but *BOTH* elevators were constantly breaking down . . . often at the same time. Not good for disabled people, or people with luggage that can't be carried up & down long hallways or flights of stairs.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 17 Nov 2021
Thank you for reviewing your stay with us. We are glad to know our location was ideal for you and that overall you had a pleasant time while you were here. However, we are sorry for your disappointment with our housekeeping policy. Our top priority is our guests' well-being and safety; keeping that in mind, we have adjusted our housekeeping services to suit each guest's requirements. For a future visit, please know that our front desk is always happy to arrange these specifics. We do sincerely apologize if this was not communicated to you upon check-in. We also regret your disappointment with the issues you had with our elevator. We have discussed your feedback with our maintenance team to fix the problems you outlined. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had to find a spot last minute and this worked out great! Was close to places to eat and the staff was super friendly! Especially Isai, he helped out when I had to stay an extra couple of days unexpectedly and gave me info on the stuff to do around Glendale. Felt like it was a very safe neighborhood.
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Date of stay: October 2021Trip type: Travelled on business
Value
Location
Service
Room Tip: Was on the 3rd floor and no problems
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I visited this Extended Stay Glendale after a long road trip , king suite bed super comfy . Mohammed the general manager made sure room was on point even with covid restrictions , he made sure everything was great. Also front desk provided coffee brew packs , in room dishes and my door dash orders made it SAFELY TO MY DOOR Everytime 👌👌😇😇🤗🤗 clean property laundry room was good too. 💯❤️
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 20 Aug 2021
Thank you for choosing Extended Stay America. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extended Stay America is in a great location, safe, great customer service, and clean quiet rooms. Travelling to Santa Barbara with a dog & needed somewhere close to Burbank airport, Pasadena and Santa Monica. This property is well managed with good front desk staff, and room #302 was quiet & clean, with easy access to exit. Good sized room for 3 people and a dog, with micro and fridge (you need to ask for plates, cutlery etc, very responsive). Plentiful safe parking ($10.00), you may be able to park on the street not sure of restrictions. Front desk was very helpful and courteous. . Beds were comfortable, and bathroom was clean functional with plentiful towels. My wife really liked the "Coffee Commissary" on Kenneth/GlenView (very popular bakery opposite). I took the dog to Brandt park (1mi) and hiked the Brandt Motorway to Tongva Peak (7.0mi) and returned by Mt Thorn. Also very pleasant bicycle ride through Griffith Park (2mi) via Mt Hollywood Dr (no automobiles) to Griffith Park observatory (challenging parking if attempt to drive). My only gripe is I have still not been able to resolve the bill with Extended Stay America. After making the reservation (2weeks before travel date), saw that Expedia, Hotels.com were offering same room at same time for $40.00/night less. Promised price match guarantee on calling ESA, filled in paperwork, and shipped off screenshots of the competitive price. Hearing nothing, attempted to follow up a week later, got the complete runaround. Attempted to resolve with front desk at ESA Glendale, but said had to be handled by Guest Services (800 number). Still no resolution, and sense the "competitive price guarantee" is a marketing scam and no intention of ever fulfilling promise. ESA if you are reading I would appreciate a response.…
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: room #302, quiet, easy access to exit, clean, functional.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My stay here at Extended Stay America Glendale have been very pleasant. Thanks to the staff Mohammed,Mario, and Harnam oh not to mention Laurna, you guys are an amazing team keep up the excellent hospitality!
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 16 Apr 2021
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. We will share your compliments with the staff mentioned in the review. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grat place to stay if you want some peace and quiet, front desk and staff are very helpful. I would recommend this place to anyone and it has a kitchen thats a plus. They close by restaurants and freeway.
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Los Angeles - Glendale
Responded 14 Mar 2021
Thank you for your delightful review of our hotel. Your positive comments about our ideal location and kitchenware are greatly appreciated. We also appreciate you recognizing our courteous service. Thank you for choosing Extended Stay America and for the kind recommendation. We hope you are already planning another visit our way. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$160 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead glendale/burbank hotel glendale, extended stay america glendale
FORMERLY KNOWN AS
Homestead Glendale/Burbank
LOCATION
United StatesCaliforniaGlendale
NUMBER OF ROOMS
86
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Claim Your ListingEXTENDED STAY AMERICA - LOS ANGELES - GLENDALE - UPDATED 2023 Hotel Reviews & Price Comparison (CA) - Tripadvisor
Frequently Asked Questions about Extended Stay America - Los Angeles - Glendale
Which popular attractions are close to Extended Stay America - Los Angeles - Glendale?
Nearby attractions include Griffith Park Dog Park (0.8 km) and Kenneth Village Flowers And Gifts (0.7 km).
What are some of the property amenities at Extended Stay America - Los Angeles - Glendale?
Some of the more popular amenities offered include free wifi, free breakfast, and self serve laundry.
Which room amenities are available at Extended Stay America - Los Angeles - Glendale?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Los Angeles - Glendale?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Los Angeles - Glendale?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Extended Stay America - Los Angeles - Glendale?
Conveniently located restaurants include Corner Bistro, Original Kabob Factory, and Sushi Joint.
Are pets allowed at Extended Stay America - Los Angeles - Glendale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Extended Stay America - Los Angeles - Glendale?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Extended Stay America - Los Angeles - Glendale?
Many travellers enjoy visiting Hollyhock House (7.6 km), Lovell Health House (5.5 km), and Casa Adobe De San Rafael & Park (1.9 km).
Is Extended Stay America - Los Angeles - Glendale accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.