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Holiday Inn Express Garden Grove

279 reviews
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Traveller (38)
Room & Suite (33)
Dining (4)
Overview
  • Excellent36%
  • Very good26%
  • Average21%
  • Poor7%
  • Terrible10%
Travellers talk about
“pancake machine”(6 reviews)
“hi express”(5 reviews)
“room was clean”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Garden Grove
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)Write a Review
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All reviewspancake machinehi expressroom was cleanfront desk staffone night stayevery morningfour nightshiexshuttledisneylandparkingantsanaheimparents
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21 - 25 of 261 reviews
Reviewed 15 November 2016

Misleading photos on hotel website had me expecting a nicely decorated, updated room. I was disappointed, the room was ugly. Worn out, uncomfortable furniture. There was no microwave or refrigerator, as advertised on Hotels.com. When I complained I was told there was nothing they could...More

2  Thank travelingm0m2008
Response from IHGService, Guest Relations Manager at Holiday Inn Express Garden GroveResponded 2 December 2016

Dear travelingm0m2008, Thank you for your candid review of your stay. We value each feedback as this will allow us to identify areas that may benefit from additional attention. It is regrettable to know that you found the condition of the room to be disappointing....More

Reviewed 22 September 2016

Stayed here earlier in the year for almost a week for a church conference we attended and we absolutely had no problem. Our stay was awesome! SO, we decided to stay here again, plus the funeral of my Dad's sister we were in town for...More

1  Thank Koleta G
Reviewed 8 September 2016 via mobile

Stayed beginning of August for a week. The 1st night there our car was INFESTED with hundreds of ants from the parking lot bushes they got all up in the engine and came through the vents and speakers in the car. Told the staff they...More

3  Thank Julia L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Garden GroveResponded 26 September 2016

Dear Julia L, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we are truly sorry if your stay was negatively affected due to...More

Reviewed 30 August 2016

We stayed at this HiExp as it was close to friends who live in nearby Stanton. We normally stay at the Crown Plaza in Costa Messa. However, this is a newer hotel and closer, so we thought we would give it a try. I am...More

4  Thank stelondon
Response from IHGService, Guest Relations Manager at Holiday Inn Express Garden GroveResponded 16 September 2016

Dear Stephen P, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the room accommodations you received and the breakfast selections we offer. We would like to apologize for the experience you had during check...More

Reviewed 26 August 2016

Great location and the set up of the hotel was very nice. Pool location was really good and easy access. The breakfast buffet had a good variety and was well stocked. Staff was very friendly and helpful.

Thank ABF49ER
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Heated pool
Details
Price range
US$107 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$107 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (33)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Koleta G
27 September 2016|
Answer
Response from Koleta G | Reviewed this property |
As for today I still have the 6571pts for my stay. Which DOESN'T include the 10,000 additional pts I was promised by Manager Alex.
1
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Room Tips
"probably top floor facing away from road"
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"Ask for a room in back for extra silence. Very close the highway so look for it right away as soon as you..."
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"Great Parking and there is a shuttle to Disneyland that will pick you up to take you to the park."
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"Rooms on the north side are probably quieter, since they are away from the main street."
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