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Holiday Inn Express Garden Grove

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Holiday Inn Express Garden Grove
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264 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Garden Grove, California
Reviewed 5 July 2012

From the moment I walked in, I was truly captured by this place. Being a guy, I know we're not supposed to use words like terrific, cute and darling...but (oh well) this little Inn was terrific, cute and darling. Inside, just above the front desk, was a rounded balcony that had a bit of a castle look to it. It...

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Helpful?
Thank Rick C
HIXGardenGrove, Manager at Holiday Inn Express Garden Grove, responded to this review

We appreciate your amazing review! We know we are lucky to have so many great associates that choose to work at the hotel and are elated that they had a positive impact on your stay. We always tell potential new associates that you can't fake sincerity, so if you don't like helping people enjoy their vacation this isn't the hotel...

Bellevue, WA
Reviewed 27 June 2012

We sent two volleyball teams to participate in a tournament at the Anaheim Convention Center. From the start, our sales rep, Erika Gomez, was a godsend! She was thorough, always in communication, even covering details like "did we want breakfast earlier than advertised?". The adults travelling raved about the staff, how friendly and accomodating they were. The rooms were large...

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Thank dkesea5
San Jose, California
Reviewed 23 June 2012

I have a reservation of 5 days on this hotel for my friend visiting from Taiwan, I prepaid for the room with my credit card and they sold the room. My friend's family arrive at the hotel after 16+ hr flight and no room. I can't believe the hotel is so stupid. What does reservation do if it can't hold...

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4Thank xbox409
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear xbox409, Thank you for your review regarding your experience at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance....

phoenix, arizona
Reviewed 15 June 2012

My room was 102 and dates were May 30-Jun 3, 2012. This room is away from the elevators (always noisy) and close to an exit where I can easily keep tabs on my vehicle. So unloading and packing was convenient. The room size was perfect for a family of 4. Rooms nicely cleaned, the beds were queens and the most...

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1Thank azdisneyfan
Michigan
Reviewed 2 June 2012

My week long stay at HIEx in Garden Grove provided me with one of my best business trips in recent memory. First and most importantly, the staff here are **awesome**! Jonathan, Gus and Adriana are the names I remember, and the other staff whose names I don't (apologies) all provided excellent customer service. From recommendations to restaurants, a friendly "hello"...

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Helpful?
2Thank Kate A
HIXGardenGrove, Manager at Holiday Inn Express Garden Grove, responded to this review

Thank you for your wonderful review of the hotel! We are excited to be your new favorite hotel in the Garden Grove area! We are so thrilled to hear how much you truly enjoyed your week long business trip, dining recommendations, and breakfast services. Your review is a continuous reminder to our staff of "what we are here for!" Thank...

Palmdale, CA
Reviewed 29 May 2012

This is a nice hotel that is far enough away from Disneyland that it is relaxing. The rooms are clean and the hot breakfast was good.

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2Thank Michele M
Brisbane
Reviewed 15 May 2012

I had a one night stay here. The room was extreemly spaceous and the bed was comfortable. There was a comfortable arm chair to sit in. The bathroom was average. The front dest staff were friendly and efficient. When checking out I I asked what was the brand of lotion supplied in the bathroom. The desk clerk told me what...

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1Thank cosmocat12
HIXGardenGrove, Manager at Holiday Inn Express Garden Grove, responded to this review

Thank you so much for pointing out all of the great things about our hotel! We value such detailed feedback from our guest on Tripadvisor.We pride ourselves to provide convenient amenities and services, as well as our friendly and welcoming staff.

Mesa, Arizona
Reviewed 10 May 2012

Spent a few hours researching before our trip into Ca, was very pleased with our choice on this hotel with smiling faces to greet us and it's nice location. The rooms were very well furnished and bathrooms are very nice, it had everything we needed to make our stay very pleasant. The staff went above and beyond providing great customer...

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Helpful?
Thank Jennie M
HIXGardenGrove, Manager at Holiday Inn Express Garden Grove, responded to this review

What an amazing review; thank you for taking the time to share this with the readers of TripAdvisor. Your experience is exactly what we strive for with each and every guest. We are very fortunate to have some talented people that genuinely care about our guests working here at the Holiday Inn Express Garden Grove. We hope to see you...

Perth, United Kingdom
Reviewed 24 March 2012

Just spent 2 nights here on my trip, 3rd Holiday Inn Express visited and this was the poorest of the 3 so far. The good points first! Easy to get to and in a decent location. The hotel looks great and its setting is nice. The people on reception were always very helpful and friendly. I used the heated pool...

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2Thank scotsman2011
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

scotsman2011, Thank you for taking time out of your busy day to leave us a candid review. We appreciate the candid feedback we receive and welcome any opportunity to improve. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be....

Toronto
Reviewed 17 March 2012

Nice hotel near Little Saigon and close to highway. Good in price, hot and tasty free breakfast included. Good Service, staffs are nice. Just a bit noisy from the next room.

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1Thank Superkidsmom

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a virtual tour of the hotel.Welcome to the Holiday Inn Express Hotel & Suites Garden Grove Conveniently located minutes away from Anaheim Convention Center, Crystal Cathedral and Disneyland Resort area. Make yourself at home in one of our large, exquisitely furnished rooms. Enjoy the convenience of our complimentary WiFi & high-speed Internet access. Relax and unwind at our outdoor heated pool and whirlpool; you are sure to find a captivating blend of refreshing breezes and a cool ambiance. ... more   less 

Additional Information about Holiday Inn Express Garden Grove

Address: 12867 Garden Grove Blvd, Garden Grove, CA 92843-2007
Region: United States > California > Orange County > Garden Grove
Price Range: €112 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Garden Grove 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Garden Grove Hotel Garden Grove
Holiday Inn Garden Grove
Garden Grove Holiday Inn
Holiday Inn Express Garden Grove Orange County, CA
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Garden Grove staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Garden Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Parking and there is a shuttle to Disneyland that will pick you up to take you to the park.”
 of 5 bubbles robertbT966AC, 1 Jun 2016 | Read review
“Rooms on the north side are probably quieter, since they are away from the main street.”
 of 5 bubbles laney48, 7 Mar 2016 | Read review
“Since I only stayed there one time, I can't advise”
 of 5 bubbles Loudsound, 1 Feb 2016 | Read review
“Strive for 3rd floor room in the back "T" of the hotel”
 of 5 bubbles K6842QOmichaelf, 19 Dec 2015 | Read review
“clearly advise the front desk agent at check in of how many guests are in each room or you will be charged for extra rooms”
 of 5 bubbles hollier996, 23 Oct 2015 | Read review
5 of 5