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Extended Stay America - Fresno - North

Traveller (17)
Room & Suite (19)
Dining (1)
  • Excellent23%
  • Very good17%
  • Average15%
  • Poor17%
  • Terrible28%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (82)
There are newer reviews for Extended Stay America - Fresno - North
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All reviewsgrab and gomini kitchenlocation was perfectgreat stayshower headgreat customer servicebidihopgallisafreeway
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11 - 15 of 80 reviews
Reviewed 8 August 2017 via mobile

We had reservations and were told to wait in the parking lot. Others apparently told the same. We saw people filling the waiting area and the lot. And felt held hostage because of a possible cancelation fee. Nothing like this ever happens in the Bay....More

Thank Marcus R
Response from 00esa, General Manager at Extended Stay America - Fresno - NorthResponded 10 August 2017

Marcus, I apologize for the service issues you experienced during your recent stay. Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’...More

Reviewed 19 July 2017

Currently at this facility. Front-desk compentent/helpful. Very, intrusive, corporate mandates making guests work harder than they should. If you gave credit card info, WHY make guest physically come to verify more charges? Answer: "In case of dispute, we have evidence you swiped it yourself." Reasonable,...More

Thank Mignon M
Response from 00esa, General Manager at Extended Stay America - Fresno - NorthResponded 20 July 2017

Thank you for your feedback. We are pleased to know you enjoyed your overall stay and that you were impressed with the service provided by our staff. However, I am sorry if any inconvenience was caused while you were here. We appreciate your business and...More

Reviewed 10 July 2017

I was so disappointed with the quality and cleanliness of the room. The sheets where stained, the room had a horrible smell in it; I'm not sure if it came from the carpet being dirty or the sink, very dim lighting. Will never stay here...More

Review collected in partnership with Extended Stay
Thank alejandral348
Response from 00esa, General Manager at Extended Stay America - Fresno - NorthResponded 11 July 2017

I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We regret the inconvenience this caused. I hope...More

Reviewed 8 July 2017

This is not a place I would ever recommend cleaning does not exist inside or outside. No maintenance is between 8-5 M-F. TV rarely has quality reception when addressed with staff was told sorry that is how it is. Trash is left in the parking...More

Review collected in partnership with Extended Stay
Thank nancydO4392IJ
Response from 00esa, General Manager at Extended Stay America - Fresno - NorthResponded 9 July 2017

Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps...More

Reviewed 3 July 2017 via mobile

My family stayed here 2 nights while on vacation. The room was decent, beds were pretty good. Nice having a mini kitchen to help with food costs. My complaint - at checkout on Sunday morning at 9:15 am the front office was locked. Another guest...More

Thank Michelle N
Response from 00esa, General Manager at Extended Stay America - Fresno - NorthResponded 4 July 2017

Michelle, thank you for choosing to stay with us on your family vacation. Please accept our apology for the front desk department associate who negatively influenced your otherwise great experience at our hotel. Please be assured we will investigate the circumstances you described and take...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Price range
US$82 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$82 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (17)
Room & Suite (19)
Dining (1)
Questions & Answers
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Room Tips
"Don't front desk profile you! Better accommodations are available."
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"If you want to do your own cooking you need to ask for Pots and pans as they aren't in the room..."
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"other co workers agreed all rooms were filthy."
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"Back side rooms, facing the south, will get less walk-by traffic."
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