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Americas Best Value Inn - Fresno Downtown

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Americas Best Value Inn - Fresno Downtown
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51 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Reviewed 2 weeks ago via mobile

The toilet was clogged and they didn't even have a plunger on site. We had to wait for the housekeeper to come in the next day to fix the toilet. The clerk that answered the phone at 4:30am said that he would look for one but never called us back that he couldn't find one. We had to call him...

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Helpful?
Thank Ealeen B
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Dear Ealeen B, I'm very sorry to hear about your bad experience and apologize for not having a proper tool readily available for this specific scenario. We have made note of this and will be making sure that we are better outfitted for our guests in the future. We always strive for a comfortable, clean, and cost effective stay, and...

Visalia, California
Reviewed 4 weeks ago

The NON SMOKING room reeked of cigarettes, the carpet was so filthy I was afraid to walk barefoot I complained to the front desk and they sprayed the room with deodorizer which didn't help much. The next day I was offered a new room. The couple running it were nice but the hotel needs some deep cleaning before i would...

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Helpful?
Thank Redlizzy445
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Please accept my sincerest apologies. I regret to hear that you had a negative experience, and we are looking into resolving the problems you described. Thank you for your comment regarding the beds being comfortable and staff being nice. We appreciate all feedback and will work hard to make sure any future stays for you, and other guests will be...

Reviewed 24 February 2017

I literally live here during the work week (typical for my industry). This place is nice because it's clean and the management cares about running a good hotel. I'm a woman and I have never felt unsafe here, in 6 months of residency. The only downside is the wifi is very low and cuts in and out. Otherwise, this place...

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Helpful?
Thank Julia E
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Dear Julia, Thank you so much for taking the time out of your busy schedule to provide us your feedback regarding your past 6 month stay. I will look into the internet issue you mentioned and I thank you for making me aware of it. Sincerely, Peter Manager

Zürich, Switzerland
Reviewed 15 February 2017

the place is much better than you would expect from outside. nice receptionist, good size, very clean room (of course not new), ample parking. the only downside we could find is the free wifi, which works about at modem speed. But definitely a good find for the money. subway adjacent but not much else (mcdonalds denny's and a gas station...

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Helpful?
Thank Johannes R
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Thank you so much for writing about your recent stay with us. I truly appreciate you and your comments. I am happy that you enjoyed your stay with us and hope to see you in your future travels to Fresno. I will look into the internet speed and thank you for bringing it to my attention.

Indianapolis, Indiana
Reviewed 19 October 2016

Booked this place on-line. As a member of their "rewards club" I am to receive a 15% discount on check-in. The man at the desk refused that saying that I had already gotten the discount in the quoted rate. I let it go. The next morning I reviewed the situation and he admitted that I was due the discount. Then...

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Helpful?
Thank gold-vintner
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

I am extremely sorry to hear about the issues you mentioned regarding the confusion with the rates and the issues in the bathroom that you mentioned. I appreciate you taking the time to bring them to my attention so I can get them corrected quickly. It is feedback like yours that helps us deliver the best product at the best...

New York City, New York
Reviewed 30 September 2016 via mobile

the room is recently upgraded and very clean. if you expect to pay motel price for a 5 stars hotel quality..it won't cut.. but a good, clean and comfortable place to rest for the night..this place is good for the bucks!

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Helpful?
Thank jannietkc
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Thank you for helping us spread the word about our hotel and we hope to see you in your future travels to Fresno. Sincerely, Peter P, Manager

Lake Oswego, Oregon
Reviewed 20 July 2016 via mobile

We are a group of motorcycle enthusiasts. We picked this hotel for good price not knowing anything about Fresno or this particular hotel chain. We were pleasantly surprised. It seems to be well run and the room I had was in good condition, clean and comfortable. They also had a nice pool. The man behind the desk was pleasant. The...

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Helpful?
1Thank Roger G
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Dear Roger G, Thank you for visiting our property and responding here! I am happy to hear that you liked our friendly staff, our pool, and the clean and comfortable room along with our reasonable rates. I hope you come back and visit us in your future travels to Fresno. We would love to have you again! Sincerely, Peter P...

Baltimore, Maryland
Reviewed 12 July 2016 via mobile

The good side is that the staff was friendly. The bad side was that this entire neighborhood is impoverished and the hotel rooms reflect that. Bathrooms are stained with handprints and unknown substances. Rooms smell of mold. Massive stains are found on rugs and bed spreads. These rooms remind me of heroin dens that I have seen first hand in...

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Helpful?
Thank Mike C
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Please accept my sincerest apologies. I regret to hear that you had a negative experience. We have never had anyone mention anything like this before and it truly shocks me but I will certainly look into this. We appreciate all feedback and will work hard to make sure any future stays for you, and other guests will be satisfactory. Sincerely,...

Davis, California
Reviewed 28 June 2016

My room was extremely clean when I checked in. The bathroom was great, the bed was comfortable and warm. The television had tons of great channels to watch and those at the front desk was great to talk to. There was a subway literally down the stairs from where I was so I had access to great food all day....

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Helpful?
Thank Adolfo M
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Thank you for choosing Americas Best Value Inn - Fresno Downtown. You have described our property perfectly! Our guests love staying at our hotel for all the reasons you named such as great bathroom, comfortable bed, clean room, great channel lineup, friendly front desk, and restaurants nearby. We are happy you enjoyed your stay at the Americas Best Value Inn...

Chico, California
Reviewed 26 June 2016

My daughter has a roller figure skating competition in Fresno at the Convention Center downtown every summer, and we have been staying at this hotel every year for at least 10 years. It has always been adequate and a good value, great location, dig the fridge, microwave, and free wifi. But since the new management this year, we were pleasantly...

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Helpful?
Thank rasmithrm9
Abvi C, Manager at Americas Best Value Inn - Fresno Downtown, responded to this review

Thank you for your kind words about our hotel and helping us spread the word. I thank you and look forward to welcoming you back at our hotel. Sincerely, Peter P Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Americas Best Value Inn - Fresno Downtown

Address: 2425 Merced St, Fresno, CA 93721-1810
Region: United States > California > Fresno
Price Range: €57 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn - Fresno Downtown 2*
Number of rooms: 49
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Also Known As:
Americas Best Value Inn - Fresno Downtown Hotel Fresno
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Questions & Answers

Questions? Get answers from Americas Best Value Inn - Fresno Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor definitely nicer.”
JohannesR640, 15 Feb 2017 | Read review
“might want to find a different place to sleep”
gold-vintner, 18 Oct 2016 | Read review
“Kids in the pool can sometimes be a little noisy, so if quiet is your thing, stay on an end away from the pool.”
rasmithrm9, 25 Jun 2016 | Read review
“always book ahead of time for best rate”
jorgelF6528MS, 7 Mar 2016 | Read review
“King suite”
mikemV901VE, 15 Jan 2016 | Read review
5 of 5