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Free night stay .
Stayed one night at Fresno Holiday Inn express south. Located just off hwy 99 and Jensen before going to LA. Staff was friendly. Clean room comfortable bed. Fridge, Microwave, Coffee Maker. Free breakfast with a good selection of hot and cold...More
I was taken aback that the service was not up to the standards I have appreciated from HI over the years. The staff was average and almost had a nonchalant attitude when we checked in and just answering our small questions. It's like we were...More
Thank TOM A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno SouthResponded 29 August 2017
Hi TOM A,
Thanks for the Holiday Inn Express and Suites Fresno South for your lodging needs, we're glad to have hosted your overnight stay. It's regrettable to learn that we missed to provide you with a more pleasant experience as the service level provided...More
I have regularly stayed in Holiday Inn Expresses, but my experience here has made me look elsewhere. When I arrived in my room, the TV was not working, the clock was set to the wrong time and the coffeemaker had not been cleaned properly, all...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno SouthResponded 16 August 2017
Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the unexpected experience you had with the condition and cleanliness of your room. I am also sorry for the level of service you received and...More
Easy access off HIWay 99 with lots of fast foods in walking distance. If you want more of sit-down type restaurants, they are about 10 mins by car further north. Check in was fast and easy, and enjoyed the manager's cocktail hour. Rooms were clean...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno SouthResponded 2 August 2017
Thank you for your candid review, highlighting not only the bad but also the good points of your stay. I am delighted to learn you found our location convenient, had a quick and easy check-in, found the rooms clean and enjoyed the manger's...More
I stayed two nights & found a bed bug on first morning. The desk clerk apologized & said they may have to move me. they did move me but I didn't sleep well. at checkout out the clerk apologized after I mentioned my restless night....More
2 Thank Pearl A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno SouthResponded 2 July 2017
Hi Pearl A,
Thank you for taking the time to share your feedback regarding our hotel. While we are pleased that our location served its purpose for your travel needs, it is disheartening to learn about your claims having seen bed bugs in the room...More
US$110 - US$166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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