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Extended Stay America - Fremont - Newark

121 reviews
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Traveller (52)
Room & Suite (50)
Dining (2)
Overview
  • Excellent26%
  • Very good9%
  • Average9%
  • Poor9%
  • Terrible47%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (121)Write a Review
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All reviewsneeded assistancewalking distance to starbucksnice staygreat place to stayenjoyed my staystaying at this hotelricardosadielaundryfreeway
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11 - 15 of 119 reviews
Reviewed 31 October 2017

I am very pleased about the service from the manager and staff members. I would recommend other people about the Great services I got . The staff was very friendly and helpful about things. I am very happy that the manager was very helpful.More

Review collected in partnership with Extended Stay
Thank 101calif
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 2 November 2017

Thanks for being our guest and recommending Extended Stay America to others. We are thrilled to know you had an excellent stay and also appreciate you for highlighting our courteous service you received from our friendly associates. It was a pleasure serving you, and we...More

Reviewed 23 October 2017

I switched room 2 times. This first room I was given at check in was not clean. The bed was not made and towels were laying on the floor and desk. The second room had a bad smell to it, the door looked like someone...More

Review collected in partnership with Extended Stay
Thank Ryan G
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 24 October 2017

Ryan, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience...More

Reviewed 21 October 2017

Walked in to confirm my reservation. While waiting I walked in to coffee/breakfast room to look at news was filthy with garbage smelled like a bar. Get to room and just as dirty but no alcohal smell various small objects of garbage/crumbs on floor food...More

Review collected in partnership with Extended Stay
Thank 666friscokid
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 22 October 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 20 October 2017

They had to check me into 3 rooms! First room was already occupied by someone else. SCARY! Second room was dirty and had a neighbor whom beat his dog. :( Final room was ok and quite but a tub cap broke. Then they overcharged me...More

Review collected in partnership with Extended Stay
Thank danielmartinezg2017
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 23 October 2017

Daniel, thank you for your comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the...More

Reviewed 13 October 2017

Staying in a hotel is hard just for the fact I was dealt a pretty hard situation. But when we came here staying in a hotel wasn't so hard anymore. Thank you ESA for our temporary home. Just being able to cook a family dinner...More

Review collected in partnership with Extended Stay
Thank DrewLeon
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 14 October 2017

Drew, thank you for staying at Extended Stay America. We are delighted to read you had a comfortable time with us and that you liked the kitchenette in your room. It was a pleasure to have you as our guest, and we hope to see...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$101 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$101 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (52)
Room & Suite (50)
Dining (2)
Pool & Beach (1)
Questions & Answers
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KOnnink
11 September 2016|
AnswerShow all 3 answers
Response from karen o | Reviewed this property |
The front desk has the cooking utensils, no extra cost.
1
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Room Tips
"Read the reviews first before booking."
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"Go somewhere else"
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"Rooms on Lower floors since the lift does not work"
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"I stayed on the middle floor and it was very noisy in the middle of the night and spent two sleep less nights..."
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