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Extended Stay America - Fremont - Newark

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Extended Stay America - Fremont - Newark
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83 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Reviewed 1 week ago

Don’t go by the ambience and location of the property. No hospitality. Check in not at all smooth. You have to carry your own luggage upto room and no help. Wifi connectivity establishment is a pain. Grab and go breakfast menu is same for every day. Room cleaning is once a week. Stuffs will behave rudely for some unknown reason

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Helpful?
Thank RAJYASHREE R
Ontario, California
Reviewed 3 weeks ago via mobile

Everytime I stay here I always get the best service . all of the staff are very nice and respectful. The manager Ricardo is very helpful and keeps the hotel looking great and comfortable. This hotel will always be my first choice when I come to stay in Fremont

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Helpful?
Thank Kiara v
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It's great to hear you consistently receive excellent customer service staying with us and that Ricardo made a good impression on you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Shenzhen, China
Reviewed 3 November 2016

First, upon check in, I had to view 8 different rooms (all which had either huge stains on the rug, broken, scratched and/or torn furniture and an unclean kitchen. I finally found a room that was halfway decent. The maintenance guy, Carlos, was a highlight of this hotel. He spent the entire next day fixing, painting, etc all the areas...

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Thank anonymous1023
Reviewed 25 October 2016 via mobile

I was helped by a nice lady named Camilla. She answered all my questions and got me in as soon as she could. I had spoken with her on the phone about my reservation and she was most helpful. When I arrived an hour early they accommodated me after talking with the manager Ricardo. He was pleasant, polite, and got...

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Helpful?
Thank cherry2122
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

It is so rewarding to see you were well accommodated by our staff. We are thrilled to see the high-quality customer service you received from our staff. They will be informed on the excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Reviewed 20 October 2016 via mobile

Well, checking took 15 minutes, received the wrong roomcard and was sent to the wrong room. Elevator was out of duty so people took the stairs that went next to my room (No other available rooms) and where talking. Guess what ? I woke up latest every hour again. Paper thin walls. Room next to me had a couple talking...

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Thank RaRe12345
Reviewed 16 October 2016 via mobile

My Wife and I spent 2 days here, when we showed up there was no iron,no coffee maker, no hair dryer, no pots and pans and no utensils to eat with, you have to get them from the office and when we had a problem with the toilet, the front desk staff said we can loan you a plunger and...

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Thank Donald T
Reviewed 13 September 2016 via mobile

Rooms - GOOD! Wifi - GOOD! Hospitality - GOOD! Love the view from my room and those Oatmeal bars. Guys please keep them coming. ;) Special thanks to Qortney & Camila for making it an amazing & hassle free stay.

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Helpful?
Thank BlakebratZ
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. It is pleasing to see you were enjoyed your accommodations and the customer service provided by our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Caguas, Puerto Rico
Reviewed 7 September 2016 via mobile

I stayed at this hotel with my husband and my two sons. We came from Puerto Rico and it was the first time of my boys in California. One of my boys has dark skin, and I mention it because a few days after we checked in, my boys (teenagers) were at the pool and the lobby and the rude...

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1Thank Eileen_Leny
Temecula, California
Reviewed 28 August 2016 via mobile

Let's see, the tv didn't work after a week of promises to have it fixed every day. They could not find my company's preauthorized credit card at check in. No soap in the room at check in. Trees in the parking lot dropped a fine layer of sticky sap droplets all over my truck. Incredibly slow internet. Cancelled my 42...

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1Thank cj7ryan
Fremont, California
Reviewed 7 August 2016

The Staff is very friendly and helpful. Perfect place to stay in Fremont , easy access to stores, supermarket , mall, freeway, Great!! Rooms are clean , full kitchen , definitely a perfect place to stay with family or business.

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Thank achc77
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

Thank you so much for sharing your experience with us. I'm thrilled you favored our convenient location, which near shopping and restaurants. It also good to know your room and the accommodations provided was to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Fremont - Newark

Address: 5375 Farwell Pl, Fremont, CA 94536-7222 (Formerly Extended Stay Deluxe)
Region: United States > California > Fremont
Price Range: €97 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fremont - Newark 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Extended Stay Fremont
Fremont Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fremont - Newark staff and other travellers.
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Questions? Get answers from Extended Stay America - Fremont - Newark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view is good from front”
 of 5 bubbles rajyashreer2016, 2 Dec 2016 | Read review
“great location in Fremont , near by stores and supermarket.”
 of 5 bubbles achc77, 6 Aug 2016 | Read review
“They have dishes etc. at the front desk.”
 of 5 bubbles kareno529, 4 Aug 2016 | Read review
“get a ground floor room..easy access”
 of 5 bubbles RedFlattop, 28 Jul 2016 | Read review
“Find a different hotel”
  • Broken tisue holder that keeps falling out!
  • Dirty carpets
  • Dried, goovey...you guess what...on the side of pull out sofa!
 of 5 bubbles rambmohan, 18 Jul 2016 | Read review
5 of 5
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