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Crowne Plaza Foster City - San Mateo

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Crowne Plaza Foster City - San Mateo
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Foster City - San Mateo
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Showing 391: English reviews
Boston, Massachusetts
Reviewed 19 August 2014

I went back to this property after 19 years. I stayed there for two nights for business. They recently went through renovations and it is very nice. I was very pleasantly surprised by the changes that were made to the room. The renovation was at the tail end ( wrapping up some work in the lobby). The front desk was...

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Helpful?
Thank New O
England
Reviewed 18 August 2014

The facilities are good, but the experience is always mixed. Room preference - in particular noise level - is heavily influenced by proximity to freeway, hotel atrium, and/or bistro/bar. Aircon also very loud in rooms. Staff knowledge, responsiveness, and friendliness is highly variable.

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Thank BG2670
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear BG2670, Thank you for taking the time to review our property. Your comments are very much appreciated. We strive to improve on all of our services everyday, from the hospitality of our staff to the amenities in the hotel. Please be assured all your comments are evaluated by management. Thank you again for staying at our property and we...

Reviewed 17 August 2014 via mobile

I was given a room in the separate building from the main hotel. The result was a quiet and comfortable night. There was a band/DJ playing in the main building, and is was a long walk from the parking structure.

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Thank Met45
Hollister, California
Reviewed 13 August 2014

We were a very large family reunion/ wedding anniversary party and rented a ballroom and hotel rooms. We had people from 80 to 5 years old. We liked the catering. We thought the soundproofing in the ballrooms was excellent-we could not hear the large Tongan wedding reception in the adjoining rooms through the wall. The airport shuttle baggage ticket MUST...

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Thank Renee002
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Renee002, Thank you for sharing your recent experience at the Crowne Plaza Foster City. We are pleased to know you had a successful event at our property. We do apologize, however, for the inconvenience the noise in the guestrooms caused during your stay, please do accept our apologies. Your comments are greatly appreciated and we thank you for taking...

Reviewed 10 August 2014 via mobile

Horrible. Club music until 2 am can be heard all the way up yo our 4th floor room, Really? What a horrible hotel. Not what a Crowne Plaza should be. Move on if you want a pleasant nights rest. Why would a hotel like this sacrifice guests for local club goers? No class.

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1Thank Paul C
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Paul C., Thank you for taking the time to review the Crowne Plaza Foster City. We do apologize that the noise from the Clubhouse Bistro nightclub was a disturbance during your stay. Although the nightclub is very popular on Friday and Saturday nights, we do understand that it can be an inconvenience. Your comments will certainly be passed onto...

Chico, California
Reviewed 10 August 2014

This was a disappointing trip to what should have been a 4 star destination. The location is a great central peninsula location with easy freeway access, comfortable beds, is updated and clean.. The GOOD stops right there. On 8/7/14 the hotel lobby and pool area were being remodeled. There is NO lobby bar or breakfast area. Upon check in I...

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1Thank Secoon
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Secoon, Thank you for taking the time to share your experience regarding your recent stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Because of lobby renovations, our restaurant area with Breakfast, Lunch and Dinner have been temporarily located in the Clubhouse Bistro. In the lobby, there is...

Cork, Ireland
Reviewed 8 August 2014 via mobile

I recently spent 10 days at this hotel on a business trip. The hotel is a short 15 minute drive from San Francisco international airport. The Hotel room was modern, large and had a very comfortable bed. The Hotel lobby is currently being renovated, it should look really good when completed. The gym has all the basics required to have...

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Thank Peatlands
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Peatlands, Thank you for sharing your experience at the Crowne Plaza and for choosing our property for your 10 day stay! We hope that all our guests leave with a positive experience, so we are pleased to hear you had a comfortable trip. Lobby renovations will be completed in the fall, so please do visit us again soon to...

Hartford, Connecticut
Reviewed 7 August 2014

This is yet another example of how "full service" hotels are often inferior to new budget hotels (Hampton Inn, Fairfield, etc.). The building is old and drab, with one of those glassed-in central courtyards with potted trees that must have been popular back in the 1960s. There is a renovation going on, but it didn't interfere with my stay at...

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Thank shirleyotis
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear shirleyotis, Thank you for taking the time to share your experience at the Crowne Plaza Foster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and we will be taking appropriate measures to solve the issues you have mentioned in your...

Oklahoma City, Oklahoma
Reviewed 5 August 2014

Hotel was in the middle of a renovation in the Lobby area. The rooms were clean, quiet, and the staff was helpful. The hotel rooms are dated and in need of remodeling. Purchased breakfast at the hotel and was not impressed with the service. Waited 30 minutes for a waffle, bacon, and hot tea with only one other customer.

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Thank Gayle C
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Gayle C., Thank you for taking the time to leave your review. Your comments are highly valuable as we continue to strive to improve on all our services. All our guest rooms are completely renovated and the lobby renovations will be completed this fall. We apologize that you felt you received poor service at our restaurant, please be assured...

Sacramento, California
Reviewed 3 August 2014

I am very pleased to share with you that this hotel offers one of the best rooms I have ever stayed in my life around the world. I travel very often on business and also on vacation with family. I always stay in hotels 3 stars and above. This hotel cleanliness and hospitality surpassed my expectations. It is not just...

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Thank Gina0234

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Foster City-San Mateo is the leading event destination with16,000 square feet of meeting space on the San Francisco Peninsula. Designed with a sky-lit atrium and innovative services for business and vacation, our Foster City hotel features contemporary-styled rooms and suites with luxury bedding, refrigerators, 37'' HDTVs and our Sleep Advantage Program. Enjoy lifestyle conveniences like our business center, complimentary Wi-Fi, indoor pool and hot tub, fitness center, and free shuttle to SFO. Savor California and Asian cuisine at our relaxing restaurants, including Café Florian and Toyko Village, and enjoy cocktails and nightlife at Clubhouse Bistro and the Chit Chat Lounge. Just 7 miles from San Francisco International Airport, we are minutes of Silicon Valley businesses and Bay Area attractions, golf courses, shopping centers and scenic coastal trails. We're less than 30 minutes from San Francisco, Golden Gate Bridge, Pier 39, Union Square and AT& T Park. ... more   less 

Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Dr, Foster City, CA 94404-1173
Region: United States > California > Foster City
Price Range: €131 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Foster City - San Mateo staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Foster City - San Mateo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor rooms, quiet and comfortable”
46tesse, 15 Dec 2016 | Read review
“Anything above 4th floor is considered Executive Suites. Have Gym there if interested”
Midnight_ECL, 26 Nov 2016 | Read review
“Get a room at the executive suite building including breakfast, its not much higher than regular rooms.”
BrooklyniteLA, 9 Nov 2016 | Read review
“Request a room on a high floor to avoid the sounds from the nightclub.”
AtlKev, 30 Oct 2016 | Read review
“Breakfast for a large family can get pricey”
Darshana5, 7 Oct 2016 | Read review
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