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I stayed at the crown plaza once before and thought maybe it was a bad day. This is my second visit here, and my last visit.
From the front desk to the room to the diner, one disappoint after another.
The front desk staff were...More
1 Thank Cece S
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 2 weeks ago
Hi Cece S,
Thank you for leaving us your feedback and for being a repeat guest at our hotel. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide an exemplary performance with regard...More
One night stay at this location, usually stay very close to SFO, but Crowne had good prices, so decide to give it a try. Happy that I did, very nice rooms (recently renovated). Staff was wonderful and attentive. Plenty of parking and you can walk...More
This is an older property but offers many amenities to weary travelers. This is a very clean and well run hotel. The front desk could not have offered better service. The room was CLEAN, the bed was truly one of the most comfortable that I...More
Stayed two nights. Check in was seamless and my membership level was recognized fast.
Hotel decor ( being in the us) was fairly good, but nothing compared to European light and modern style.
Service was very good and very friendly and attentive.
Bar area and...More
1 Thank johan M
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 4 weeks ago
Dear johan M,
Thank you for choosing Crowne Plaza Foster City-San Mateo and for sharing your impressions with us.
I would like to start by apologizing to you for not meeting your expectations regarding our lounge area and the security in the separate hotel tower....More
So... the bed was super comfortable and after I moved from the room on the freeway it was quiet BUT it didn’t seem overly clean, the temperature was either too hot or too cold, staff weren’t particularly friendly. I requested express checked out and a...More
1 Thank micilou
Response from IHGService, Guest Relations Manager at Crowne Plaza Foster City - San MateoResponded 5 weeks ago
Thank you for taking the time to share your recent experience at our hotel. While we are glad that you were pleased with the bed's level of comfort including our location serving its purpose for your travel needs, it is regrettable that the...More
US$138 - US$353 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Crowne Plaza Foster City - San Mateo Hotel Foster City ,
Response from CrownePlazaFC | Property representative |
Hi A S,
Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be... More
Hi A S,
Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be found at the departure level (both domestic & international), center island labeled "Hotel Courtesy Shuttles". If you miss or do not locate the shuttle, please give a call to the front desk 650-570-5700 for assistance.