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Hilton Garden Inn Folsom

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#2 of 11 Hotels in Folsom
Certificate of Excellence
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Hilton Garden Inn Folsom
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390 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Folsom
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Showing 386: English reviews
Citrus Heights, California
Reviewed 17 September 2016

It was nice to be in a place where you get treated like if your part of the family would definitely recommend all my friends to stay in this hotel. I will sure stay here again because of how positive my stay was

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Helpful?
Thank W1394OLmiguelp
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear W1394OLmiguelp: Thank you for taking the time to share your experience! We are glad you enjoyed your stay with us and felt part of our Hilton family! We strive to provide the best customer service. Please come and visit us again soon! Lauren Young Sales Coordinator

Morgan Hill, United States
Reviewed 7 September 2016

Nothing fancy, nice clean rooms with very friendly staff. Beds were comfortable, shower/tub was average. Located across the street from an Outlet shopping mall. Good amount of small restaurants within walking distance and a movie theater.

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Helpful?
Thank Edward N
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Thank you for taking the time to share your experience! We are glad you enjoyed your stay with us. Please come and visit us again soon! Lauren Young Sales Coordinator

Santa Cruz, CA, United States
Reviewed 7 September 2016

We really liked our stay at this hotel. What stood out was that all the staff provided great services. Out of everyone it was Marlin (the front desk supervisor) who impressed us the most. He went above and beyond in making sure our stay with the hotel was a great and comfortable one. He so gracious, incredibly courteous, professional and...

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Helpful?
Thank Neelofar H
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear Neelofar H: Thank you for taking the time to share your experience with our front desk agent! We are glad you enjoyed your stay with us. We strive to provide the best service possible for all of our guests! Please come and visit us again soon! Lauren Young Sales Coordinator

Roseville, California
Reviewed 6 September 2016

My family and I had to book a room at the very last minute and fast due to our power going out and the city had to replace the breaker box. Entering the hotel very stressed it was such a relief to walk into a hotel with a very friendly fast staff! We got a room in no time at...

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Helpful?
Thank Msl0602
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear Msl0602: Thank you for taking the time to share your experience! We are glad you enjoyed your stay with us even during a very stressful time. Please come and visit us again soon! Lauren Young Sales Coordinator

Denver, Colorado
Reviewed 3 September 2016

Cold showers, 2 days in a row due to no hot water in shower-disappointing! Told the front desk and obviously no action was taken to resolve the issue. Hot tub was a nice amenity, comfortable beds too.

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Helpful?
Thank davekK2682PP
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear davekK2682PP: Thank you for your review. We strive to provide the best experience possible for our guests and apologize for the inconvenience you experienced with the hot water. Please contact me directly at lauren.young2@hilton.com if you need any further assistance. Lauren Young Sales Coordinator

Reviewed 3 September 2016

Staff, new remodeled rooms and facilities, and dinner options are all superb. For business travelers, a great place in terms of internet quality and business needs. I had an important Skype meeting and was nervous about internet connections (so many hotels say they have wireless connectivity and have subpar or sketchy connections), and I had absolutely no problems.

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Helpful?
Thank Tracey A L
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear Tracey A L: Thank you for taking the time to share your experience! We are glad you enjoyed your stay with us and found value in our wireless internet. Please come and visit us again soon! Lauren Young Sales Coordinator

Oregon Coast, Oregon
Reviewed 1 September 2016

I chose this hotel due to its location to my husband's high school reunion dinner. We had one free day and used it to walk across the street to shop at the nice outlet shopping mall. We returned to the hotel and I relaxed by the pool which my husband enjoyed watching a movie. The pool area was kept nice,...

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Helpful?
Thank dgsg
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear dgsg: Thank you for taking the time to share your experience. We are glad you took the time to enjoy some of our amenities including the pool area! Please come and visit us again soon! Lauren Young Sales Coordinator

Bryant, Arkansas
Reviewed 25 August 2016 via mobile

HGI is my hotel of choice while traveling for business so I chose this one. It's in a great location close to historic Folsom and outlets across the street. However my first night I chose to have dinner here...big mistake. They were seriously understaffed for the dinner rush, after waiting 30 minutes for my to go burger order the cook...

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Helpful?
Thank Cyndi S
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear Cyndi S: Thank you for your review. We strive to provide the best experience possible for our guests and apologize for the inconvenience you experienced with our dinner service and your room condition. Please contact me directly at lauren.young2@hilton.com if you need any further assistance. Lauren Young Sales Coordinator

Sacramento
Reviewed 24 August 2016

Great location. Service and staff very courteous. Unfortunately we did not have time to use all of the other accommodations (pool etc.). There were plenty of stores and food providers nearby. A member of our group traveled by train from Fremont and was pleased with the ease he used AMTRAC and the Light rail to arrive at the location of...

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Helpful?
Thank Louise S
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear Louise S: Thank you for taking the time to share your experience! We are glad you enjoyed your stay with us. Our hotel staff strives to provide the best possible customer service! Please come and visit us again soon! Lauren Young Sales Coordinator

Reviewed 22 August 2016

Very nice hotel. Clean, quiet, good food and adequate price. For my purpose, the location was perfect. it is a minutes drive practically to everywhere. They have excellent website with very friendly electronic reservation system and check in. Over all, great experience.

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Helpful?
Thank dannyg252
HGIFolsom, Sales Coordinator at Hilton Garden Inn Folsom, responded to this review

Dear dannyg252: Thank you for taking the time to share your experience! We are glad you enjoyed your stay with us. Please come and visit us again soon! Lauren Young Sales Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within walking distance from the Folsom Premium Outlets, offering fully-upgraded hotel rooms (upgrade completed March 2016) with all-new mattresses and completely updated room amenities. Complimentary WiFi & parking, in-room microwaves/mini-refrigerators & Keurig coffeemakers are included. Plus, dine at the on-site Garden Grille and Bar, evening room service, 24-hr Pavilion Pantry (snack shop), outdoor pool & 24-hour fitness room. Plan an event for up to 80 people with 960 sq. ft. of modern meeting space & access to our 24-hr complimentary business center. It's all at Hilton Garden Inn Folsom of California. ... more   less 

Additional Information about Hilton Garden Inn Folsom

Address: 221 Iron Point Rd, Folsom, CA 95630-9001
Region: United States > California > Folsom
Price Range: €93 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Folsom 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Folsom Hotel Folsom
Hilton Folsom
Folsom Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Folsom
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Folsom staff and other travellers.
1 question
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Oakland, California

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Questions? Get answers from Hilton Garden Inn Folsom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next to Folsom Outlets and lots of restaurants close by”
 of 5 bubbles KahalaK, 19 Oct 2016 | Read review
“Front of hotel is less noisy in the evening.”
 of 5 bubbles nippon703, 6 Oct 2016 | Read review
“View of the pool is nice but could be loud - even on the highest 4th floor.”
 of 5 bubbles dgsg, 1 Sep 2016 | Read review
“Get a room away from the pool.”
 of 5 bubbles 5150rocks, 9 Aug 2016 | Read review
“Higher floors were very quiet. I cant speak for other floors...”
 of 5 bubbles Maryannshopping, 6 May 2016 | Read review
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