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Hilton Garden Inn Folsom

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Traveller (36)
Dining (14)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Within walking distance from the Folsom Premium Outlets, offering fully-upgraded hotel rooms (upgrade completed March 2016) with all-new mattresses and completely updated room amenities. Complimentary WiFi & parking, in-room microwaves/mini-refrigerators & Keurig coffeemakers are included. Plus, dine at the on-site Garden Grille and Bar, evening room service, 24-hr Pavilion Pantry (snack shop), outdoor pool & 24-hour fitness room. Plan an event for up to 80 people with 960 sq. ft. of modern meeting space & access to our 24-hr complimentary business center. It's all at Hilton Garden Inn Folsom of California.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
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544Reviews
77Photos
1Q+A
35Room tips
Traveller rating
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Popular mentions
My room had stains all over the nightstand and office chair that were disgusting. I had to ask multiple times to get someone to come into the roo. Even after they apparently sent someone in to clean up I still found the stains over everything. I can't believe how much they did
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Review collected in partnership with Hilton Garden Inn
Response from HGIFolsom, Front Office Manager at Hilton Garden Inn Folsom
Responded 1 week ago
Thank you for your review. I am so sorry to hear that you were disappointed with your stay. Please know I will be working with our department managers and staff to ensure that we are delivering a high level of cleanliness. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience and hope you will return to stay with us the next time you are in town. Andrew Zahuta
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Hotel's Favourite
We recently stayed here for a family gathering at our Daughter’s home in Folsom. The location was great and the handicap accessibility for one of us was great. Right next to the outlets which we did not have time to visit. We look forward to our next visit. There were 6 adults
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Review collected in partnership with Hilton Garden Inn
Response from HGIFolsom, Front Office Manager at Hilton Garden Inn Folsom
Responded 15 Nov 2018
Thank you for taking the time to give us such wonderful feedback on your stay! We are glad you had a great experience with us. Your feedback is exactly what we are working so hard for. We look forward to having you back the next time you find yourself in Folsom!
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Very noisy in the hallways throughout the night due to teenage girls basketball team also staying at the hotel, when asked to quiet down the girls were extremely disrespectful and continued to be loud even after many guests complained.
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Review collected in partnership with Hilton Garden Inn
Response from HGIFolsom, Front Office Manager at Hilton Garden Inn Folsom
Responded 2 weeks ago
Thank you for your review. I am so sorry to hear that you were disappointed with your stay. Please know I will be working with our department managers and staff to ensure that we are delivering a high better level of service. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience and hope you will return to stay with us the next time you are in town. Sincerely, Andrew Zahuta
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The staff was friendly and encouraging upon arrival (soothing pre-race jitters), the proximity of the hotel to the shuttles can't be beat (just outside the backdoor) and the warming tent with private portalets was worth the price of the room alone! Pre-race breakfast was great -
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Review collected in partnership with Hilton Garden Inn
Response from HGIFolsom, Front Office Manager at Hilton Garden Inn Folsom
Responded 6 Dec 2018
Hello Stephanie, Thank you for taking the time to write such a glowing review of the hotel. Every year we truly look forward to hosting dozens of admirable athletes such as yourself! I noticed your 1 out of 5 ranking for our hotel and if you experienced any issues with us I would very much be interested in discussing. Our goal is to continue to strive for excellence and ensure each and every guest has a great stay! Please feel free to contact me at the hotel. Andrew Zahuta
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I found the Hilton Garden Inn located in Folsom, California to be an excellant value for the money spend. The facilities are five star. The staff are excellant and extremely courteous and helpful. I will stay here again.
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Review collected in partnership with Hilton Garden Inn
Response from HGIFolsom, Front Office Manager at Hilton Garden Inn Folsom
Responded 19 Nov 2018
Thank you for taking the time to give us such a glowing review. I am looking forward to seeing you again in the new year. Have a wonderful holiday season. Thank you again, Andrew Zahuta
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Guest room
Photo provided by managementHilton Garden Inn Folsom
Guest room
Updated room and nice
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Does this hotel provide the complimentary breakfast or does the guest pay?
All Hilton Garden Inn's have a restaurant that serves breakfast. The breakfast has a buffet, but it includes a full cooked-to-order breakfast. This means that you can order any-style eggs, any-style omelets, waffles, pancakes, French Toast, etc. and it is made fresh by the in-house Chef. There is no "free breakfast" with microwaved omelets and canned fruit. Everything is FRESH. This all you can eat breakfast costs $11.95 per person at this location. I believe there is also a "continental" option for those who just want to grab something light on the go.
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"I had an adjoining room and could hear the guests on the other side. Get one that is not adjoining if possible."
"Prefer high (fourth) floor with pool view."
"The rooms that do not face US 50 are a little quieter."
"I had a room with a roof view ...but pool at an angle. pick pool side"
"Stay elsewhere until management overhaul"
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PRICE RANGE
US$112 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn folsom hotel folsomhilton folsomfolsom hilton garden inn
LOCATION
United StatesCaliforniaFolsom
NUMBER OF ROOMS
100
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