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Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel

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About

#2 of 4 motels in Escondido
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites San Diego-Escondido is nestled in hills of north San Diego county, just minutes from the San Diego Zoo Safari Park, Performing Art Center, Harrah's Rincon Casino, Valley View Casino, Pala Casino, California State San Marcos, award-winning Stone Brewing Co., golf courses, fishing, and wineries. Enjoy easy access to downtown San Diego, SeaWorld San Diego, San Diego Zoo, Old Town, Legoland, beaches, hiking and parks. We're also walking distance to shopping and restaurants and are centrally located in the business and financial districts of Escondido. Local nearby companies include Sony, Lockheed Martin, Hewlett-Packard and many more. Room rate includes daily hot breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
177Reviews2Q+A24Room tips

Reviews
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Connector17416199975 wrote a review Jul 2023
1 contribution
For a small town in relative vicinity of San Diego, it is a okay place to spend your night! Pros: 1.comfortable beds. 2. Friendly front desk 3. Nice pool 4. Ok breakfast. 5. Clean room Cons: 1. WC; broken flushing system 2. Extremely noisy, even beyond midnight! The front desk won't even care 3. Pool was supposed to be closed at 10 pm but people were using the pool and pool area screaming and yelling late at night. 4. Pricy 300$ a night 5. Horrible lay out of the enterance to the hotel. Hard and unsafe to drive pass the long queue for In/Out to arrive at the hotel.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: 1. Fix the WC flushes 2. Be aware of how rude other guests are and you will be woken up in the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Responded 31 Jul 2023
Hi Connector17416199975, Thank you for staying at our Holiday Inn Express San Diego-Escondido. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy. We deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry if you happened to experience some issues. I have promptly shared your comments with our dedicated hotel management team, and I am confident that they will take immediate action to address the situation and make necessary improvements. I hope you give us another chance to host your stay in the future. We will do our best to gain your confidence again. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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valdezrl7 wrote a review Jul 2022
Tucson, Arizona9 contributions3 helpful votes
Great hotel overall. Stayed there as part of a youth basketball tournament. Room was outstanding except for one missing piece. We were in a one bedroom suite, but there is no door between the bedroom and living area. During one evening I was trying to get rest in the bedroom with blackout curtains down, but with my family in the living area I could not make it dark as they had their window partially open. I know it is the smallest issue, but this is the first suite I have ever stayed in without a door between the rooms. Well worth the stay and I would gladly return.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Great place at stay, helpful staff
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Jessica R wrote a review Jun 2022
1 contribution
Me: Good Morning, I’m emailing to complain about your customer service. Your front office lady was extremely RUDE! We came in to check in early and said that out card had declined. Which was an issue on the banks end. Sherill said because that issue she could not give us our check in. That’s absolutely ridiculous! Your hotel should of contacted us immediately to find out about they payment. Sherill continue to argue with me. Very unprofessional and told me I was RUDE! You have all my information to contact me so I don’t understand what the issues was why you couldn’t pick up the phone or send me an email like the prior ones. Then Sherill said there was no one to contact me. That’s completely untrue because you have all my information. So she just lied to me. Holiday Inn: Thank you for your email. Let me first apologize for the inconvenience we might have caused you. We ask for the credit card to guarantee the reservation, and if the credit card we have on file does not work, the hotel has the right to cancel the reservation. I understand that when you came back the reservation was cancelled, however we have a room that we can check into but refused to take it. Due to the reservation being cancelled, you had to travel back home. I understand your situation and frustrations. At this point, all I can do is apologize for all the inconvenience, and also for the attitude of my front desk, and her customer service. I will make sure to talk to Sherill and reprimand her for her actions towards you. To show my sincerity, I will deposit 15,000 points to your IHG rewards account for the inconvenience we caused you. If you have any questions or concerns, please do not hesitate to contact me. Thank you and again I apologize for the inconvenience. Have a wonderful evening! Sincerely, Janice Correa Me: Hi Janice, Here’s the thing she ran a new card for room at 10:30 am and room had not been canceled. She said the transaction was completed. She LIED AGAIN! She completely played off as she did but didn’t. I told my husband there was not transaction on our card. Is that your policy too? For your employees to act like they ran a card but didn’t? I guess that’s your policy too. We told her we would NOT be back to the hotel till 10 pm that night. She said it wouldn’t be problem! Well it was a problem when I went back at 10 tried to check in and you CANCELED my reservation. I called 23 times! 23 and not one picked up your phones to notify you that we would not being checking in till 10. Least I tried to contact you as you failed to contact me. So please tell me exactly why it was canceled if there was no problem? I don’t want an excuse. Own up that your employee SHERILL took actions into her own hands. I would like you bosses name and information since you seem to think this was addressed! I called you corporation that night since I had two children that had to drive home an hour and a half away at 10 pm at night. That’s okay I guess to you but not to me. I don’t want your points I want results! If you cannot be providing me with your bosses information or do better I will be contacting the corporation again. Oh not to mention when we tried to check but in your night receptions and security guard thought this was funny! Holiday Inn: Again, I totally understand your frustrations. Our phone line is down, and I don't work weekends, and that is why I was only able to reply to your email today. I know that apologizing to you will not make this right. If I may ask, what results are you looking for? I am trying to make this right, and if you don't want the points, that is fine. Please feel free to contact the corporate again. Thank you! Me: You still didn’t answer my questions? Why was my room was canceled! My result is to have her fired! Never have I dealt with the disrespect I did! I’m glad Janice you are okay with running a business that way. Who cares if your phone lines were down. You emailed me a million times about my reservation. You even sent me a email about my check out. Are you kidding me???
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Responded 27 Sept 2022
Hi Jessgran777, Thank you for leaving us feedback surrounding your experience with the Holiday Inn Express & Suites San Diego-Escondido. We appreciate you choosing us for your business trip. Our goal has always been to provide our guests with the best hospitality service, and I'm sorry for what happened during your time with us. I shared your comments with our hotel management, and I am positive that they will look into this matter for necessary correction. I also sent you a private message to obtain additional details about your stay. We hope you still choose IHG for your future travels. Sincerely, Jesan T. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kencatron wrote a review Jun 2022
Las Vegas, Nevada1811 contributions371 helpful votes
Overall, this hotel was pretty nice. It's obviously an older facility, but appears to have had some renovations done. The room was very spacious with a desk, nice closet, microwave, small refrigerator, and pretty good internet. The bed was very comfortable and the shower was okay. Our desk chair was broken and didn't adjust for the height and the phone in the room didn't work. They have a complimentary breakfast which was pretty good. Not a great place but not a bad one either.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Responded 27 Jun 2022
Hello kencatron, Thank you for telling us about your experience with us during your stay at our hotel. This will indeed help us improve for you and other future guests. I shared your review with our management team. Our staff will review all your concerns as soon as possible. I offer you my humble apology for the shortcomings. The goal of our staff is to make you feel relaxed and at home. It's been a pleasure to host you, and we look forward to serving you again. I'm sure you'll love the changes and improvements. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nina A wrote a review May 2021
2 contributions3 helpful votes
If there is zero on the rating scale I will chose that one. Visited for a soccer tournament. The tool smells of mild and when I complained the front desk person asked me where is it and when I told her that mold is not that easy to spot she sent the security guard to come and sniff our room to prove of disprove whether this should be addressed or not, so her process was completely unacceptable. Then I realized that the entire hotel stinks and I had to endure the three day stay. Basically this place is a dump for ~ 170$ per night The internet is not working, the carpet is very dirty and smells like an old abandoned apartment. The rooms are very small. They only place two large towels despite the double Queen beds, there is no air dryer and most of the electrical outlets so not work My advise is to avoid this place
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Responded 12 Jun 2021
Hello 944ninaa, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. I understand your dissatisfaction with the carpet’s cleanliness, room size and number of towels. I would also like to extend my humblest apologies for the internet connectivity and electrical outlet issues and customer service experienced with the unwelcoming smell encountered. Providing you an elevated experience in any way possible is our everyday goal. That said, I have shared your feedback to our hotel’s upper management as a reference for continuous improvement on our services and amenities. I’ve also sent you a message in your mailbox discussing your stay further. Best, Kenneth F. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Benjamin H wrote a review Nov 2020
Rochester, Minnesota8 contributions2 helpful votes
Stayed in room 315 for 6 nights. Relied on the Holiday Inn Express brand when choosing...I was let down. Positive notes: The staff was courteous and the service was prompt (though we received relatively little service due to COVID-19 precautions, which is understandable). On arrival, the desk attendant stated that she gave us a room that was slightly larger due to its location in the "tower" (if you look at pictures of the hotel, you'll see where this is). This was appreciated. Common areas of the hotel have been renovated and are clean and well-lit. Appropriate COVID-19 precautions are being taken; though the desk attendant at arrival was wearing her mask below her chin and didn't place correctly during our check-in (there was a plexiglass divider at the check-in desk). First issue: The elevator is very slow, small, and multiple buttons don't light up when pressed, leaving me to wonder if it was actually going to stop on the floor I needed. Likewise, directional buttons on the outside of the elevator on first and third floor didn't light up, leaving me to wonder if I was going to receive elevator service. Second issue(s): Room upkeep. 1. The mini-fridge was in desperate need of defrosting (ice ball the size of a stack of pancakes was stuck to the inside) and thus, the fridge made a clunking sound that woke us up in the middle of the night (we initially thought someone was trying to get into our room). 2. The shower drain ran extremely slowly, leaving us standing in 1" of water during our showers. 3. USB charging ports on left-hand bedside stand didn't work. 4. Desk chair height adjustment didn't work...stuck in lowest position. 5. Sink drain stopper didn't work properly, constantly sliding down which caused water to pool in sink. 6. Digital display on the in-room AC unit didn't work, so we had to guess at the temperature we were setting the room to. 7. The bathroom fan was dramatically under-powered, which left the room extremely humid after showering and for hours afterward. 8. The carpet was very dirty...multiple stains and noticeable dinginess. In these times of a pandemic, extra attention to the rooms will go a long way to improve customer satisfaction, since more time is being spent in the room.
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Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: "Tower" rooms are a bit larger. Rooms on the East side face the I15 Freeway and are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Responded 29 Nov 2020
Hi BenjaminH266, I am glad you left feedback. Thanks for choosing to stay at our Holiday Inn Express San Diego - Escondido! Though brilliant stays are what we promise, I'm worried that you had otherwise. I am sorry to learn about the issues encountered during your recent stay with us, particularly with the elevator including the defective room and bathroom amenities. I feel concerned that your stay was not comfortable due to cleanliness misses with the carpet. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I appreciate your kind words for our hotel staff. They'll be very pleased to hear that you remembered their friendly efforts. We can't wait to see you again! Cheers, June A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DrummerD2 wrote a review Sept 2020
Bend, Oregon173 contributions57 helpful votes
+1
Staff was fantastic. Quiet location, despite being next to a freeway. Lots of places to eat within walking distance. Newer furnishings and fresh paint. But, a few things that need attention. Dirty windows that have mold, dirt, and bugs, and difficult to open. Bugs in light fixture. Smoke detector chirping when someone is in the shower. Shower was at furthest end of spectrum when it comes to water waste. Usually disappointed with extremely restrictive shower but this one will drown you. Felt very wasteful. Rooms pretty small but functional. TV kept pixelating on some channels. Refrigerator looked like an afterthought but worked. I get Covid issues but Lobby bathroom off limits and “free breakfast” was a line of people waiting to get a couple of prepackaged muffins or danish, banana, and coffee. Cleaning done in between guests. Kudos to infection control but having a pre-made to-go bag like other HIE places was faster and more convenient. All in all, not a bad place to stay, but there’s some improvement needed.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Responded 10 Oct 2020
Hello DrummerD2, Thank you for your stay and for taking the time to leave us feedback. While I am glad that you regarded our staff fantastic and the location to be good, I am sorry to learn that the molds on the room's window and size were a letdown. I also recognize your comments regarding the shower and breakfast. I have alerted the hotel management regarding your comments, and I am confident that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Dianne L. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Minna22 wrote a review Dec 2019
Gilroy, California11 contributions3 helpful votes
We've stayed here several years in a row, visiting relatives, but it was getting shabby so we figured we might have to find a new place. But this time we were happily surprised! Everything has been completely remodeled -- the lobby, the rooms, the breakfast area. It's very clean and bright and convenient. Our check-in was quick and friendly, too!
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Date of stay: December 2019
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sheri D wrote a review Oct 2019
Spring, Texas22 contributions46 helpful votes
My faith in people has been restored because of the honesty of the housekeeping staff at the Holiday Inn Express & Suites in Escondido. We were spending a few days in Escondido to see our new grandson. As expected at a Holiday Inn Express & Suites, we were greeted with a smile, and a clean smelling lobby. Our room was delightful, and breakfast was warm and filling. But, what really stood out during this stay was the housekeeping staff! I left a pair of 100 year old, diamond earrings on my nightstand. These were an irreplaceable gift to me from my husband. They had belonged to his grandmother. I checkout out, and boarded an airplane home before realizing my negligence. Of course, I panicked. Upon landing in Houston, I was greeted with a voicemail from the Holiday Inn Express & Suites in Escondido. Housekeeping had found my earrings, and locked them in the safe. Needless to say I was extremely relieved and thrilled. Then I realized just how honest their housekeeping staff is. This was such a small item, that could have easily been tucked into a pocket, and no one would have known the difference. I cannot express my appreciation for the honesty of the housekeeping staff! We will definitely be back!
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WWLL wrote a review Oct 2019
South Pasadena, CA239 contributions110 helpful votes
+1
I spent one night at the Holiday Inn Express in Escondido instead of driving home (3 hours) after a conference in San Diego. I am impressed. The hotel is just off I-15. Next door is a Del Taco and an In-N-Out Burger. At the main road is a Burger King. The hotel has a small pool, a smaller fitness room. My room had everything: microwave oven, LED clock, coffee maker, flat-screen TV, ironing board, etc. Everything is clean, clean clean and everything worked. The bed was comfortable. The air-conditioning is good. The Wi-Fi was fast and stable. The staff is cordial. A buffet breakfast is included. Besides the usual coffee, juices, sweet rolls, there was biscuit and gravy, pre-made omeltttes, scrambled eggs, two types of sausages, and a waffle maker. The food tasted good too.
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Date of stay: October 2019
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€127 - €181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express san diego - escondido hotel escondido, holiday inn express escondido, holiday inn escondido, escondido holiday inn
LOCATION
United StatesCaliforniaEscondido
NUMBER OF ROOMS
84
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HOLIDAY INN EXPRESS & SUITES SAN DIEGO-ESCONDIDO, AN IHG HOTEL - UPDATED 2023 Motel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Nearby attractions include Lake Hodges Pedestrian Suspension Bridge (0.2 km), Stone and Glass (1.2 km), and Target Escondido (0.4 km).
What are some of the property amenities at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Conveniently located restaurants include Vintana Wine + Dine, In-N-Out Burger, and Rock n' Jenny's Italian Subs.
Are there opportunities to exercise at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Holiday Inn Express & Suites San Diego-Escondido, an IHG Hotel?
Many travellers enjoy visiting Leo Carrillo Ranch Historic Park (12.4 km).