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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Had I know of the low level of quality of this hotel I would have paid the $20 more to stay down the street. Given the room way more that $100 I expected something more. The room was basic, no coffee maker, no ice or...More
Thank JoAnn H
Response from 00esa, General Manager at Extended Stay America - Sacramento - Elk GroveResponded 27 May 2017
Joann, Please accept our sincere apologies for not living upto your expectations and regret the inconvenience it cause. Please know the kitchenware along with the coffee maker is available at our front desk. Our kitchens are equipped with full-size refrigerator which includes ice trays for...More
Stayed here for 5 nights recently. I thought it would be good to have a kitchen when staying so long. Other than a stove top and a fridge, not sure what the point of the kitchen was. There was no way to cook anything. No...More
Response from 00esa, General Manager at Extended Stay America - Sacramento - Elk GroveResponded 26 May 2017
Please accept my apologies for not meeting your expectations and for the inconvenience caused. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. I would also like...More
Things that went right.
1) they had my reservation correct.
Things that went wrong.
1) key did not work.
2) room was not clean.
3) tv would not work
4) no one was at the front desk to fix tv
5) no ice machine
1 Thank Pamdlint
Response from 00esa, General Manager at Extended Stay America - Sacramento - Elk GroveResponded 24 May 2017
Thank you for your stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. I am so sorry to read you had several issues during your stay, and we are working to...More
Overall, this was a fine place to stay particularly because the price was reasonable compared to other places in the area. Good area for food and easy freeway access. The room was nice and clean and the housekeepers were kind.More
Review collected in partnership with this hotel
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1 Thank eehegel
Response from 00esa, General Manager at Extended Stay America - Sacramento - Elk GroveResponded 5 May 2017
Eehegel, thank you for staying at Extended Stay America - Sacramento - Elk Grove. It is wonderful to read you found us to be a great value over the other hotels in the area and your room as well as our location was to your...More
Thank you so much to Nico, Matt, Jenny, Evelyn, T,J, and Fong for making our stay the best possible.. Our room is very very clean, if we need anything the staff will go out of there way to make sure you have it... We are...More
Thank Wong W
Response from 00esa, General Manager at Extended Stay America - Sacramento - Elk GroveResponded 29 April 2017
Thank you so much for choosing Extended Stay America - Sacramento - Elk Grove and for praising our hospitality. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad that we accomplished this...More
US$101 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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