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Extended Stay America - Sacramento - Elk Grove

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108 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - Elk Grove
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Showing 107: English reviews
Irvine, California
Reviewed 12 August 2016

This place is absolutely horrible. The rooms were filthy, they smelled like smoke, and nothing was clean. The worst of it was dealing with the manage, Prassad, who was rude and dismissive. After we complained of the very strong smell of smoke in the room, he promised to check it out and call us back,- but of course never did....

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4Thank CKinDC
Foster City, California
Reviewed 7 August 2016

We booked three rooms for this past weekend. Despite negative reviews we found this to be a clean and quiet hotel in Elk Grove. Room were large and included a small stove, sink, and large refrigerator. Well located right off the freeway.

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Thank James K
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review. I'm glad you enjoyed the size of the room and the fully equipped kitchen. Thank you for choosing to stay with us despite neagtive reviews. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Murrieta, California
Reviewed 6 August 2016 via mobile

So happy that this is a pet friendly hotel. We have 2 big dogs and needed somewhere to stop for the night. They have a reasonable pet policy since we have 2 big dogs. The room was clean and spacious. The facility was Very good, safe location. Highly recommend.

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Thank CatRangel
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

We appreciate you taking the time to write a review. I am pleased to read that we were able to accommodate you and your dogs well. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Irvine, California
Reviewed 1 August 2016 via mobile

Our room was not ready at 4 pm when check in time was 3:30 pm. Most importantly, the hotel smelled horribly throughout of cigarette smoke even though the rooms claimed to be nonsmoking. The rooms were dilapidated and filthy. This type of trash should not be sold by anyone. The manager Prasad was not helpful. We lost a night of...

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2Thank Kaleidoscope
Los Angeles, California
Reviewed 25 July 2016

I had a non smoking room. And it smelled like smoke. Not impressed. The staff was moderate at best. Breakfast was a joke. Not impressed for the price. I was traveling on business and wanted to give this place a try. Save your time and energy, pay a little extra and go somewhere else. Hampton Inn is close by, even...

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3Thank streamingmedialive1
Sacramento, California
Reviewed 15 June 2016

It actually takes a lot for me to give a poor rating to a hotel, but this particular Extended Stay deserves it. We were in town for business and needed a place to stay, arriving somewhat late (around 10pm). When we got there, a very apologetic front desk person told us that our room was given away, because we hadn't...

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1Thank rony_bonbony
Corpus Christi, Texas
Reviewed 13 June 2016

Broken lights in the room (3 non-functioning lamps), numerous red stained spots on the carpeting, some kind of smeared stain on the front of a fake-leather chair, and a broken shower head. This place is not kept up at all. What a dump. I was shocked when I arrived. I phoned about the lights and reported it, but they didn't...

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1Thank dadhominem
Reviewed 12 June 2016

Our room was not ready after we arrived well after check in. They did not have the room I reserved available once I arrived, so they downgraded my room without adjusting the price. When I went to my new room, they had given me keys to someone else's room (indicated by the food on the counter, the clothes on the...

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2Thank Erin Y
Pleasant Hill, California, United States
Reviewed 31 May 2016 via mobile

We played in a baseball tournament nearby so 5 families booked rooms at this hotel. Our 2nd game went late so we called for late check-in and were told not to worry as there is 24 hour staff. 4 families arrived simultaneously at the front desk to check in. The first found out they did not get the room they...

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2Thank Anne H
Reviewed 16 May 2016

This hotel is located in Elk Grove just off of the I-5 Laguna Blvd exit. The hotel room was dirty with mold in the shower and kitchen. The carpet had a blood stain on it the size of a small lemon and the linens were very dingy looking. Not to mention the hotel hallways smelled heavily of cigarette smoke. I...

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1Thank ChanitaTravels

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Longport Ct, Elk Grove, CA 95758-7126
Region: United States > California > Elk Grove
Price Range: €92 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Elk Grove 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento
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Questions & Answers

Questions? Get answers from Extended Stay America - Sacramento - Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a top level room...away from the stairwell. There is an elevator.”
 of 5 bubbles 667nadiner, 23 Dec 2016 | Read review
“Would not suggest they stay here.”
 of 5 bubbles skidve007, 1 Sep 2016 | Read review
“As always, the upper floors will be more quiet.”
 of 5 bubbles richardhE2393QP, 20 Aug 2016 | Read review
“DO NOT STAY IN ROOM 216- completely smelled of smoke.”
 of 5 bubbles CKinDC, 12 Aug 2016 | Read review
“You should have a top floor for quiet and ask for a handicap room if needed.”
 of 5 bubbles poppadub17, 24 Mar 2016 | Read review
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