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Despite the renovations, we still received good service and nice accommodations. The hallways were missing some wallpaper and the room numbers were on post-it notes. Standard Holiday Inn breakfast- no complaints.
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 6 May 2017
Thanks for staying with us and giving us 4 stars.
We work hard to make our guests happy and appreciate your feedback.
Customer Services Manager
Holiday Inn Express & Suites (Elk Grove)
I stayed here 4 nights while visiting family and wanted to be able to give this place a top score but I had a strange issue that prevented that.
Positives: Breakfast is much better than average, although I'd prefer more fruit (only options are bananas...More
The hotel has been under construction for 4 months so noise and dirt seem to be the norm. The hotel staff were friendly but not thorough. I had special request on my reservation and they didn't even review the request to attempt to satisfy them....More
1 Thank Beth S
Response from Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 8 March 2017
Our property is located at 2460 Maritime Drive, Elk Grove. Looks like you stayed at the other location in Elk Grove.
Customer Services Manager
Holiday Inn Express & Suites Elk Grove
Kudos for getting me a room on a miserable rainy night. But, housekeeping is poor. Bottle caps on the floor by the trash bin and TP on the floor. Wallpaper is damaged. Small TV. Tasteless eggs. Not one of the better HIEs I have stayed...More
2 Thank newyorker1953
Response from Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 24 February 2017
Thank you for your feedback regarding your recent visit at our hotel .
Please accept our sincerest apologies for the uncomfortable experience during your stay due to the room conditions. Rest assured that these issues will be looked into.
We value your comments...More
Quiet, close to freeway, fantastic breakfast buffet, friendly and competent front desk staff. There is a pool and hot tub but they're outdoors and not usable in January. I would highly recommend this LocationMore
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 7 February 2017
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
US$138 - US$213 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Elk Grove
Non-Smoking Rooms ,
Number of rooms
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