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Hilton Garden Inn Sacramento Elk Grove

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Hilton Garden Inn Sacramento Elk Grove
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425 Reviews from our TripAdvisor Community

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Showing 422: English reviews
United States
Reviewed 4 days ago NEW

This Hilton Garden Inn is very nice. Very clean rooms, well maintained lobby and friendly staff. The lobby and breakfast area seemed a little smaller than other ones I've stayed at but still very nice. Location is great -restaurants, shopping, etc. just steps away.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Janet/Bonita P
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience. Our entire staff is happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

HOTEL’S FAVOURITE REVIEW
Reviewed 5 December 2016 via mobile

Super impressed. Checked in with Daryl- friendly, quick and efficient. This hotel is walking distance to restaurants and shops. Plenty of parking and easy to find. I absolutely love, love, love my room. The King Suite overlooking the pool is HUGE!!! Wow- I will stay here again and again.

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Helpful?
1Thank Malia R
About Hotel's Favourite Review
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and kind words!!! We wish you and your family an awesome Holiday Season! Kimberly Albright General Manager 916-691-1900 xt 2100

Milwaukee
Reviewed 5 days ago NEW

I stayed here two nights on business. This is a very nice Hilton Garden Inn - the rooms are clean and well kept, the staff friendly and the beds comfortable. Even the restaurant is good especially for breakfast. I would recommend this hotel and would stay here again

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Helpful?
1Thank Geof J
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience. I am happy hear you enjoyed every part of your visit and thank you for the kind comments. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count...

Reviewed 1 week ago via mobile

Very clean, great front desk service; lots of room and close to highways. The breakfast is not overwhelming and they have a waffle machine slef service, which it's nice to make your own waffles 😄. I had an issue with my room and the gave me another room in the flash I give them 5🌟for service. Thank you guys.

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Helpful?
Thank ALBERONI G
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience and for the kind words!!! Our entire staff is happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied....

Clovis, United States
Reviewed 2 weeks ago

The hotel is average and has overpriced amenities. I recommend dining on the local economy. The hotel staff was friendly and provided excellent service. The housekeeping staff was below average as the threshold to my bathroom was dirty the whole week I stayed. I did not report the issue because I wanted to see if they would clean it (mop...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank lloydr893
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our housekeeping team, specifically with the housekeeper in charge of your room. If there...

Reviewed 2 weeks ago

January 29 - 31 I stayed in room 226. Half the TV channels got the spinning cube with "No Signal". The mattress had a big deep trough in it ..... you know what I mean, like a hole from some 400 pound person sleeping in it. Or maybe it was just old. The breakfast there will cost you at least...

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Helpful?
Thank Arthur K
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead...

Grapevine, Texas
Reviewed 3 weeks ago

I don't think I've ever had a worse experience at a hotel. Stayed 4 nights in January 2017. Both beds were broken, one side of both beds would not hold air so you ended up sinking into a hole and the other side would not deflate and was hard as a rock. I tried adjusting numerous times with no success....

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Helpful?
Thank sandrawE3255OW
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

On behalf of our entire staff I kindly extend our sincerest apologies for not being able to provide you the high standard of hospitality which We strive for everyday. We genuinely regret the inconvenience caused to you because of this. I will address your feedback directly with our team. If there is anything else I can do for you, please...

Elk Grove, CA, United States
Reviewed 3 weeks ago

I stay at the Elk Grove HGI on a regular basis for business. It's always hard to be away from home but the folks at the HGI Elk Grove make it as close to home as possible. Friendly faces, conversation, professionalism, and great customer service make this possible. I highly recommend the HGI for your stay in Elk Grove.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Edward L
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience and for staying with us for all these years. I am happy to hear you have found your home away from home while working in Elk Grove. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it...

Visalia, California, United States
Reviewed 3 weeks ago

Excellent Staff especially Angel at the front desk. Rooms are clean and comfortable. The hotel is also located for easy access to the area. When sleeping on the lower floors can sometimes be interrupted by people walking on the upper floors. However this is not always the case.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kenneth A
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience and for your patronage over all these years. Our entire staff( including Angel) is happy to hear you found Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to...

King of Prussia, United States
Reviewed 3 weeks ago

The Hilton Garden Inn is a great place to stay with clean rooms and efficient and friendly staff. The breakfast and dinner options at the hotel are excellent and there are plenty of other restaurants within walking distance as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank S6506SLcarolr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Sacramento Elk Grove hotel is located within walking distance to the Laguna Gateway shopping mall (the largest shopping destination in Elk Grove). And, we're 14 miles from old town Sacramento. Guests at our hotel enjoy complimentary WiFi and wired Internet in every room or suite. Plus, we have an on-site restaurant/bar and lounge, outdoor pool, fitness room, 2,000 sq. ft. of meeting or banquet space, room service, complimentary parking and multi-lingual staff. Microwaves and mini-refrigerators are in all rooms and suites. Parking is complimentary. ... more   less 

Additional Information about Hilton Garden Inn Sacramento Elk Grove

Address: 9241 Laguna Springs Drive, Elk Grove, CA 95758
Region: United States > California > Elk Grove
Price Range: €108 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Sacramento Elk Grove 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Sacramento Elk Grove Hotel Elk Grove
Elk Grove Hilton
Hotel Style:
#1 Business Hotel in Elk Grove
#2 Family Hotel in Elk Grove
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Sacramento Elk Grove staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Sacramento Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't let them get away with things not working in your room. The next person will appreciate that.”
 of 5 bubbles arthurk433, 1 Feb 2017 | Read review
“High floor”
 of 5 bubbles J3RK247, 28 Dec 2016 | Read review
“Ask for a room away from the freeway. It is loud on the third floor and there seems to be no soundproofing.”
 of 5 bubbles HurricaneFinley, 26 Dec 2016 | Read review
“Ask for a room that does NOT have an adjoining door to the next room.”
 of 5 bubbles TripMandrews, 6 Nov 2016 | Read review
“The 3rd floor is nice if you don't want noise.”
 of 5 bubbles SeanTubeFilms, 20 May 2016 | Read review
5 of 5