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Extended Stay America - Los Angeles - LAX Airport - El Segundo

108 reviews
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Traveller (18)
Room & Suite (22)
Dining (5)
Overview
  • Excellent21%
  • Very good27%
  • Average18%
  • Poor22%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Laundry Service
2.5 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 91 reviews
Reviewed 18 December 2017

The ladies at the front desk are great, but the accommodations here are very poor if you plan to stay for more than several days. First reason, the wifi is extremely bad. My phone and tablet could never connect to it. I even paid for...More

Thank midspark
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 18 December 2017

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations. We strive to provide an excellent stay to all of our guests, but we obviously let you down. We have shared your comments...More

Hotel's Favourite
Reviewed 16 October 2017

This is my go to hotel in lax every time. The rooms are clean which is a must for me. Stayed here 5 times this year and it’s the same experience every time, consistent with service and quality. Ralph’s grocers literally is right next door...More

Review collected in partnership with Extended Stay
Thank Okirua E
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 18 October 2017

Okirua, we appreciate your consistent support of Extended Stay America. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for taking the time to share your perspective with future guests. Your continued business is...More

Reviewed 27 November 2017

My experience with this hotel was a nightmare, I ended up going to emergency care because of second hand smoke coming from the next room. I never want to experience anything like this again, my health means a lot to meMore

Review collected in partnership with Extended Stay
Thank Wilburn B
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 28 November 2017

Wilburn, thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced in your room which compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the...More

Reviewed 29 October 2017

Stayed for one night on a light arrival at LAX from LHR. Good location from airport, and a ralphs, five guys and subway across the road are handy if you're checking in late. The beds were comfy enough and the bathroom spacious, but that's about...More

Thank ElmoPickleFidget
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 30 October 2017

Thank you for your overnight stay. We sincerely apologize for not meeting your expectations and for the inconvenience you had while here. We have shared your concerns with our housekeeping team so that they can be more accurate in their work. We would also like...More

Reviewed 21 October 2017

Stayed in 1 night. Close to LAX with many food choice around. A simple basic double room with some basic kitchenette, nothing much to complaint as i was check in late at the night and checkout early in the morning. Wifi service is poor.More

Thank Fiontly
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 22 October 2017

Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Self-Serve Laundry
Free Parking
Laundry Service
Room amenities
Microwave
Details
Price range
US$134 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$134 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (22)
Dining (5)
Questions & Answers
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flyingwitchwithacat
2 May 2017|
AnswerShow all 2 answers
Response from Griffin S | Reviewed this property |
Free Wi-Fi
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logwoman
21 December 2015|
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Response from kobecat1 | Reviewed this property |
I am sorry I don't know.
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logwoman
21 December 2015|
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Response from dietitiantothestars | Reviewed this property |
Yes
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Room Tips
"Stay somewhere else!"
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"I don't understand the question."
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"Go somewhere else"
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"You have to ask for pots, pans, and dishes. They don't leave them in the room for you."
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