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They are in the process of remodeling the hotel, but it still needs some updating. The windows are horrible, and they keep out hardly any noise. I am a heavy sleeper, and I can sleep through a lot, but I woke up numerous times each...More
Response from CID_Manager, Manager at Quality Inn Near Downey StudiosResponded 23 January 2014
I am sorry you had such a difficult time getting some quality sleep at our hotel due to a noisy room, but do appreciate your comments. As you pointed out, we are currently updating our guestrooms and are looking at different options to...More
I would not recommend this hotel to anybody! The room they gave us at first, the light switch did not work plus it smelled like they been doing drugs in that room. Also there was a lot of crazy people in this hotel and it...More
Response from CID_Manager, Manager at Quality Inn Near Downey StudiosResponded 27 December 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will...More
The tub was patched poorly. The shower curtain rod was about ready to fall down. The carpet was stained, faded, and needed to be stretched. The corners by the sink and the baseboard were really dirty. Other than the cheap desk chair, there was no...More
Thank Jeff H
Response from CID_Manager, General Manager at Quality Inn Near Downey StudiosResponded 24 October 2013
Dear Valued Guest,
I am sorry you ran into so many problems during your stay, but appreciate your bringing them to my attention. After speaking to my staff I do believe I know which room it is you occupied and I will be inspecting the...More
The price was right at this place. The front desk staff, Hilda, was exceptional. I saw her helping out in so many ways with different guests at different times of the day.
The room we stayed in needed updating. The bath faucet was loose. The...More
Thank Kenyamite K
Response from CID_Manager, Manager at Quality Inn Near Downey StudiosResponded 4 October 2013
Thank you for taking the time to share your observations with us.
Your kind words regarding our staff are greatly appreciated.
At Comfort Inn we strive to provide all of our guests with clean, comfortable rooms and exceptional customer service, which is why...More
Disappointed. Not so great compared to other Comfort Inns I've stayed in. Busy street but fairly quiet in the back, outside really quite run down. Peeling paint, dirty outside, but rooms were clean enough.More
Thank Starr B
Response from CID_Manager, Front Office Manager at Quality Inn Near Downey StudiosResponded 31 May 2013
Dear Starr B,
Thank you for taking the time to share your experience at our property. I am sorry to hear you were less than satisfied with your stay and do apologize for not meeting your expectations this time around. To be completely honest, we...More
US$112 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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